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Listing record updated: August 20, 2026. We archive records after 60 days without an update. This date does not confirm that the employer is still hiring.

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About the position

This role focuses on delivering technical medical expertise to support underwriting decisions and resolve customer inquiries and claims. You will provide professional guidance and medical advice to cross-functional teams including product development, underwriting, and claims departments. The position involves developing and implementing AIA's healthcare programs while collaborating with medical and wellness suppliers to ensure program success.

You will be responsible for managing rehabilitation cases by assessing claimant needs, creating rehabilitation plans, and arranging necessary services. The role requires aligning with business policies to drive long-term growth and exploring opportunities to improve workflows. This is a chance to build a meaningful career while contributing to AIA's mission of helping people live healthier, longer, and better lives.

Responsibilities

  • Provide professional medical guidance and advice to product development, underwriting, and claims teams
  • Develop and implement AIA's healthcare programs and initiatives
  • Collaborate with medical and wellness suppliers to support program delivery
  • Manage rehabilitation cases by assessing claimant needs and developing rehabilitation plans
  • Arrange relevant services for rehabilitation and healthcare support
  • Align tasks with business policies to support long-term business growth
  • Explore opportunities to improve workflows and build a healthy work environment

Requirements

  • Extensive medical expertise and technical knowledge in healthcare
  • Strong background in underwriting decisions and claims resolution
  • Experience in providing medical advice and training to cross-functional teams
  • Proven ability to develop and implement healthcare programs
  • Excellent communication and interpersonal skills
  • Ability to manage rehabilitation cases and develop comprehensive plans
  • Strong alignment with business policies and strategic objectives

Nice to have

  • Leadership experience in healthcare management
  • Experience with wellness program development
  • Strong analytical skills for assessing claimant needs
  • Ability to work effectively with external suppliers and partners
  • Commitment to continuous improvement and workflow optimization

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