The Listing Supervisor leads listing operations for Shopee in Bangkok, overseeing Quality Assurance, appeals management, and category/taxonomy management to ensure product data complies with marketplace policies. The role manages a team of QA analysts and operations specialists, owning KPIs such as QA accuracy, appeal SLA turnaround, and category mapping precision, while acting as the bridge between Operations and cross-functional partners (Product, Tech, Legal, Customer Support, Commercial). The position requires 1-3 years of experience in e-commerce operations, listing quality, content moderation, QA, or platform governance, with a Bachelor's degree in Business Administration, Data Analytics, or a related field. Candidates need advanced Excel/Google Sheets skills, mid-level SQL proficiency, strong analytical abilities, good English communication, and proven team leadership and project management capabilities.
Browse Jobs & Search Results
This contractor role within Shopee's Bangkok operations focuses on resource and manpower planning across fleets, hubs, and seller sites. Key duties include analyzing recruitment and capacity data, validating subcontractor agent suitability, monitoring fleet and hub capacity for trends and risks, strategically allocating agents to large sellers and key partners, managing asset utilization, and producing monthly asset and cost efficiency analyses. The position is open to new graduates or candidates with at least one year of experience in data analysis, operations, or workforce planning. Required qualifications include a bachelor's degree, strong analytical skills, Excel proficiency, and the ability to work in a fast-paced, cross-functional environment.
Lalamove, an on-demand delivery platform, is hiring a Driver Operations Associate Team Lead (Long Haul) in Bangkok on a full-time basis. The role focuses on leading a team handling long-haul driver operations, optimizing routes, dispatch planning, and coordinating with onsite vendor teams to ensure on-time, cost-efficient deliveries. Candidates need over 5 years of experience in supply chain or fleet management, strong English communication skills, and advanced Microsoft Excel and PowerPoint abilities. The position requires demonstrated leadership, cross-functional coordination, and the ability to thrive in a fast-paced logistics environment.
Trustonic is hiring a Technical Operations Engineer in Bangkok to join its Technical Operations team supporting a global smartphone locking and device financing platform. The role involves executing mobile device testing and certification, creating and maintaining customer accounts and OEM tenant setups, completing provisioning activities, and processing customer service requests within SLAs using Zendesk and JIRA. The engineer will also help test new automation and GenAI tools, provide feedback to improve processes, and maintain operational documentation and SOPs. Candidates should be detail-oriented problem solvers with experience in technical support, NOC, technical operations, device testing or provisioning in an SLA-driven environment. A technician/technologist certification or bachelor's degree is required, along with fluent English, basic understanding of SaaS/cloud platforms and APIs, and ideally some Bash or Python scripting and familiarity with mobile technologies.
This role sits within Shopee's Strategy & Operations team in Bangkok, focusing on Seller Operations with a Business Development and Partnerships scope. The position leads strategic initiatives to accelerate seller growth, optimize warehouse onboarding, and improve seller satisfaction with the FBS (Fulfilled by Shopee) program. Core duties include defining and tracking operational metrics, conducting seller outreach to surface pain points, coordinating with Warehouse Operations, Business Development, Product, and Customer Service teams, and translating feedback into process improvements. The role requires 2–4+ years of experience in project management, seller operations, account management, or business operations, ideally in e-commerce, supply chain, or logistics. Candidates should have strong analytical and problem-solving skills, excellent stakeholder management abilities, a data-driven approach, and the capacity to thrive in a fast-paced, high-growth environment.
This role leads AI-driven transformation across Shopee Express (SPX) operations in Bangkok. The Special Projects professional will identify and prioritize AI and automation opportunities, lead end-to-end transformation projects from business case to nationwide scaling, and apply AI, predictive analytics, and automation to improve manpower planning, parcel forecasting, route optimization, and sorting productivity. The position partners with Operations, Technology, Product, Data Analytics, and Regional teams to translate business requirements into practical AI-powered solutions, while establishing KPIs and measuring ROI. Candidates need 3–7 years in strategy, project management, or transformation roles, strong analytical and stakeholder management skills, and familiarity with AI, machine learning, or data analytics tools.
The Senior Security Operations role at Shopee's SPX Express logistics arm in Bangkok oversees end-to-end security across Sorting Centers, Hubs, Warehouses, and Last Mile facilities. Responsibilities include developing security strategies, mitigating risks such as parcel losses, theft, fraud, and misconduct, managing incidents and crisis response, leveraging technology and data analytics, establishing SOPs and control frameworks, and managing security service providers. The role collaborates with Operations, HR, Legal, and other stakeholders to drive strategic security improvements. Candidates need a Bachelor's degree or above in Business Administration, Security Management, Risk Management, Logistics, or a related field, plus 5–10 years of experience in Security Operations, Loss Prevention, Risk Management, or Corporate Security, preferably in logistics, e-commerce, or large-scale operations. Proven leadership across multiple sites, expertise in risk assessment, loss prevention, fraud investigation, incident management, and crisis response are required, along with strong analytical, stakeholder management, and project management skills.
This role supports vendor performance management within SPX Express operations in Bangkok. The position is responsible for monitoring vendor performance against agreed KPIs, identifying performance gaps and root causes, conducting regular performance reviews, and working with vendors and internal stakeholders to drive measurable improvement. The role also provides insights to support vendor allocation and capacity decisions, and continuously improves vendor performance management processes, SOPs and reporting. The ideal candidate holds a Bachelor's degree in Business, Logistics, Supply Chain Management or a related field, with 1-3 years of experience in logistics, operations, supply chain or vendor management. Strong analytical, problem-solving, communication and stakeholder management skills are required, along with proficiency in Google Workspace (Sheets and Slides).
Vendor Management Lead role within Shopee's SPX Express operations in Bangkok, responsible for leading workforce vendor management across performance, capacity, and acquisition. Main duties include setting vendor performance standards, driving improvement plans for underperforming vendors, leading sourcing and onboarding, and developing vendor portfolio strategies in coordination with Commercial, Operations, and other stakeholders. The role also involves leading and developing the Vendor Performance and Acquisition team. Requirements include a Bachelor's degree in Business Administration, Supply Chain, Logistics, Operations Management, or a related field, and at least 5 years of experience in vendor management, sourcing, logistics, operations, or workforce management, preferably in a team lead or managerial capacity. Candidates need strong analytical, stakeholder management, and negotiation skills, with the ability to manage multiple priorities in a fast-paced operational environment.
The Operations Execution Lead (SPX Express) is responsible for leading day-to-day manpower execution across multiple facilities, ensuring reliable manpower fulfillment and on-time deployment. The role guides the Execution team, works with Operations and manpower vendors to manage gaps and risks, and establishes execution standards, SOPs, and escalation processes. It also drives process improvement and the rollout of manpower-related initiatives. The position requires a Bachelor's degree in Business Administration, Logistics, Supply Chain Management, Operations Management, or related fields, with 3–5 years of relevant experience. Candidates should have team leadership or multi-facility coordination experience, strong problem-solving and analytical skills, and the ability to manage stakeholders and vendors in a fast-paced environment.