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Service Manager - HealthCare

InterSystems

The Service Manager is a key operational leadership role responsible for overseeing and enhancing the service delivery experience of TrakCare and IntelliCare customers. Acting as the primary post-go-live point of contact, the Service Manager is accountable for driving customer satisfaction, ensuring SLA compliance, managing escalations, and coordinating internal delivery teams. This role bridges the gap between operational performance and strategic partnership, working closely with Account Management, Support, Implementation, and Product teams to ensure the successful delivery and continuous improvement of services. Candidates must have a strong understanding of TrakCare/IntelliCare modules and their integration within clinical workflows, along with ITIL-qualified experience in IT Service Management within a healthcare or enterprise application support environment.

Senior Manager, Planning

WPP Media

The Senior Manager, Planning is responsible for developing and managing media strategies, planning, and execution for assigned brands. The role involves collaborating with cross-functional teams, including strategy, investment, analytics, and digital specialists, to deliver integrated campaign plans. Candidates must have a Bachelor's degree in Communication, Marketing, or a related field, a minimum of 7 years' experience in media planning or integrated communications, and strong analytical and communication skills.

Senior Manager, Planning

WPP Media

This role involves developing and managing media strategies, planning, and execution for assigned brands. The Senior Manager will collaborate with cross-functional teams to deliver integrated campaign plans and set clear objectives and KPIs. Responsibilities include tracking campaign performance, conducting competitive analysis, and maintaining relationships with media partners. The position requires a Bachelor's degree and a minimum of 7 years of experience in media planning or integrated communications. Candidates must possess strong analytical skills, the ability to interpret data, and fluent English communication skills.

Manager, Planning

WPP Media

The Manager, Planning role involves developing and managing media strategies, planning, and execution for assigned brands. The position requires collaborating with cross-functional teams, including strategy, investment, analytics, and digital specialists, to deliver integrated campaign plans. Key duties include setting campaign objectives and KPIs, tracking performance, conducting competitive analysis, and maintaining relationships with media partners. The role also involves guiding junior team members and contributing to agency process improvements. Candidates must have a Bachelor's degree and at least 5 years of experience in media planning or integrated communications.

Manager, Planning

WPP Media

The Manager, Planning role focuses on developing and executing media strategies for assigned brands. Responsibilities include collaborating with cross-functional teams to deliver integrated campaigns, setting clear objectives and KPIs, and tracking performance to optimize efficiency. The role requires guiding junior team members and contributing to agency process improvements. Key qualifications include a Bachelor's degree in Communication or Marketing, a minimum of 5 years of experience in media planning or integrated communications, and strong analytical and communication skills.

Manager, Biddable Search

WPP Media

This role involves managing biddable search strategies and operations for clients. Responsibilities include diagnosing client situations, developing media proposals, and using proprietary tools to understand consumer behavior. The Manager will handle day-to-day operations, optimize implementation across platforms like Google and Facebook, and manage budgets to maximize return on investment. Additionally, the role requires team management, including training, performance reviews, and assisting in recruitment, while ensuring compliance with internal processes.

Executive, Biddable Social

WPP Media

This role is an entry-level position within WPP Media, a global media collective. The Executive, Biddable Social manages real-time bidding campaigns across social platforms. The primary duties include setting up, monitoring, reporting, and analyzing advertising campaigns to meet client KPIs. The role requires staying updated on platform changes and completing certifications like Meta Blueprint. The position involves acting as a custodian of the client's advertising presence and serving as a trusted partner by attending briefings and strategy sessions. The role emphasizes collaboration within an integrated team and requires strong analytical skills, attention to detail, and the ability to work flexible hours. Candidates with 0-3 years of experience or fresh graduates are welcome.

Biddable Social, Specialist

WPP Media

This role involves managing real-time bidding campaigns across multiple social platforms. The specialist will handle the setup, monitoring, reporting, and analysis of advertising campaigns to meet client KPIs. Responsibilities include staying updated on platform changes, acting as the primary point of contact for clients' social advertising presence, and participating in strategy sessions. The position requires a proactive approach to learning new features and best practices within the paid social ecosystem. Candidates should possess strong organizational skills, the ability to manage multiple tasks simultaneously, and effective communication skills. Experience in digital advertising is required, with a preference for biddable roles, though fresh graduates are also considered.

Biddable Social, Executive

WPP Media

This role is an entry-level position within WPP Media focused on managing real-time bidding campaigns across social platforms. The Executive will handle the setup, monitoring, reporting, and analysis of advertising campaigns to meet client Key Performance Indicators (KPIs). The position requires staying updated on platform changes and completing certifications like Meta Blueprint. The role involves acting as a custodian of the client's social presence and serving as a trusted partner by attending briefings and strategy sessions to design social ads that deliver business value. The team operates in a hybrid environment.