This role involves managing and developing long-term partner relationships to drive sustainable growth for affiliate partners. The position requires acting as the primary point of contact for partners, managing daily communication, and coordinating across internal teams. The role demands delivering against KPIs and growth targets aligned with business priorities. It also involves collaborating with cross-functional stakeholders to ensure seamless partner enablement and execution. The candidate must monitor market conditions, conduct competitor analysis, and translate strategic objectives into actionable operational plans.
E-COMMERCE & DIGITAL SOLUTIONS
location_on Bangkok
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Qaulifications
● Full working rights for Thailand.
● 2+ years working experience as a software developer.
● Delivers highest quality software by testing code thoroughly.
● Adept with the tools, applications, and processes used for software development.
● Understand the business requirements, software specifications and architecture designs provided by the technical lead and apply them in completing the assigned task.
● Programming languages: Java Spring Boot, Angular or React
Location: True Digital Park, Bangkok
This role focuses on managing agency performance and ensuring efficient workforce operations across the warehouse network. You will oversee vendor relationships and evaluate third-party manpower agencies against strict KPIs to maintain high service standards. The position requires close collaboration with warehouse leads to address site-specific labor challenges and ensure compliance with safety and legal regulations. You will also analyze fulfillment rates to identify potential shortages and implement strategic incentives to optimize staffing levels.
You will lead regular performance reviews with agency partners and execute corrective action plans for underperforming vendors. The role demands strong analytical skills to monitor data trends and provide clear reporting to senior leadership. You must navigate a fast-paced environment, making quick, data-driven decisions during peak campaign seasons to ensure logistics throughput remains uninterrupted. This is a critical operational role that bridges the gap between centralized management and on-site execution.
Lead strategic initiatives to enhance the buyer journey and delivery speed, managing scalable solutions that improve both seller and buyer experiences. Drive the end-to-end execution of key projects aligned with Commercial team objectives, ensuring timely delivery and strategic alignment. Provide data-driven insights by defining critical business metrics and evaluating operational bottlenecks to support continuous improvement. Optimize internal processes through automation and strategic enhancements, working closely with cross-functional stakeholders to boost team productivity. Communicate complex data and strategic recommendations to business leaders through clear presentations and dashboards.
Collaborate effectively with diverse internal and external stakeholders, including operations, marketing, and business development teams, to identify challenges and drive impactful solutions. Utilize strong analytical skills to troubleshoot data discrepancies and understand underlying business logic. Implement practical solutions that accelerate key processes and optimize team performance for speed-related programs.
This role focuses on optimizing cross-country frameworks and efficiency metrics to drive platform growth and profitability across Southeast Asia markets. You will translate ambiguous business questions into actionable quantitative models and strategic frameworks. The position requires synthesizing complex data into clear presentations for executive leadership and managing key regional deliverables regarding performance and health tracking.
You will monitor industry trends and market benchmarks to identify strategic growth opportunities within the e-commerce and tech sectors. The role involves collaborating with cross-functional stakeholders to ensure data-driven decision-making. You will be responsible for tracking core deliverables such as PRM bucket consolidation and cross-country efficiency metrics.
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.
The Data department oversees all of Agoda’s data-related requirements. Our ultimate goal is to enable and increase the use of data in the company through creative approaches and the implementation of powerful resources such as operational and analytical databases, queue systems, BI tools, and data science technology. We hire the brightest minds from around the world to take on this challenge and equip them with the knowledge and tools that contribute to their personal growth and success while supporting our company’s culture of diversity and experimentation. The role the Data team plays at Agoda is critical as business users, product managers, engineers, and many others rely on us to empower their decision making. We are equally dedicated to our customers by improving their search experience with faster results and protecting them from any fraudulent activities. Data is interesting only when you have enough of it, and we have plenty. This is what drives up the challenge as part of the Data department, but also the reward.
We are looking for ambitious and agile data scientists that would like to seize the opportunity to work on some of the most challenging productive machine learning and big data platforms worldwide, processing some 600B events every day and making some 5B predictions.
As part of the Data Science and Machine Learning (AI/ML) team you will be exposed to real-world challenges such as: dynamic pricing, predicting customer intents in real time, ranking search results to maximize lifetime value, classifying and deep learning content and personalization signals from unstructured data such as images and text, making personalized recommendations, innovating algorithm-supported promotions and products for supply partners, discovering insights from big data, and innovating the user experience. To tackle these challenges, you will have the opportunity to work on one of the world’s largest ML infrastructure employing dozens of GPUs working in parallel, 30K+ CPU cores and 150TB of memory.
In This Role, You’ll Get to
* Design, code, experiment and implement models and algorithms to maximize customer experience, supply side value, business outcomes, and infrastructure readiness.
* Mine a big data of hundreds of millions of customers and more than 600M daily user generated events, supplier and pricing data, and discover actionable insights to drive improvements and innovation.
* Work with developers and a variety of business owners to deliver daily results with the best quality.
* Research discover and harness new ideas that can make a difference
What You’ll Need to Succeed
* 4+ years hands-on data science experience.
* Excellent understanding of AI/ML/DL and Statistics, as well as coding proficiency using related open source libraries and frameworks.
* Significant proficiency in SQL and languages like Python, PySpark and/or Scala.
* Can lead, work independently as well as play a key role in a team.
* Good communication and interpersonal skills for working in a multicultural work environment.
It’s Great if You Have
* PhD or MSc in Computer Science / Operations Research / Statistics or other quantitative fields
* Experience in NLP, image processing and/or recommendation systems
* Hands on experience in data engineering, working with big data framework like Spark/Hadoop
* Experience in data science for e-commerce and/or OTA
We welcome both local and international applications for this role. Full visa sponsorship and relocation assistance available for eligible candidates.
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.
**Get To Know Our Team:**
Strategic Partnerships is a team of creative entrepreneurs that develop solutions for Agoda’s non-accommodation partners and promote Agoda’s top and bottom-line growth. We design tailored business and product solutions with our partners and help them generate measurable value. Members of our team are empowered and supported to grow their market(s) or accounts. We develop win-win relationships and leverage Agoda’s unique accommodations portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we build new channels to increase the visibility of Agoda, introduce more travelers to our great products and service and deliver significant revenues to the overall business.
**What You’ll Do:**
* Manage and Develop Long-Term Partner Relationships to Drive Sustainable Growth for Affiliate Partners
* Act as the primary point of contact for partners, managing day to day communication and coordinating across internal teams, including meeting participation, Slack support, and first level partner responses
* Deliver against KPIs, growth targets, and key strategic initiatives aligned with business priorities
* Collaborate with cross functional stakeholders to ensure seamless partner enablement and execution
* Monitor and analyze market conditions, conducting competitor and technological landscape analysis, and prioritize market segment opportunities
* Translate strategic objectives into actionable operational plans to support execution at scale
**Required Qualifications:**
* Proven track record, with 5-10 years of work experience in account management, project management
* Prior experience navigating complex sales cycle end-to-end, including RFPs, government-funded processes, through to contract negotiations and closing
* Proven success in building & maintaining long-term customer relationships
* Native-Level Mandarin and Strong English Communication and Presentation Skills, Enabling Effective Alignment Across Partners and Internal Stakeholders
* Ability to work in a highly dynamic environment and is open to change in responsibilities, workflows, as needed by the business
* Strong organizational abilities, comfortable making prioritization decisions, with the ability to work effectively with a variety of stakeholders at all levels
* Team player with a professional “get it done” attitude and work ethic
* Strong data management, analytical and problem-solving skills
* Able to work with a multi-cultural group of professionals
* Proficiency in Microsoft Word, Excel, Outlook and Power Point
**Preferred Qualifications:**
* Fast learner with desire to learn
* Project management background preferred
* Experience in the travel and/or e-commerce industry preferred
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.
**Get To Know Our Team:**
Strategic Partnerships is a team of creative entrepreneurs that develop solutions for Agoda’s non-accommodation partners and promote Agoda’s top and bottom-line growth. We design tailored business and product solutions with our partners and help them generate measurable value. Members of our team are empowered and supported to grow their market(s) or accounts. We develop win-win relationships and leverage Agoda’s unique accommodations portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we build new channels to increase the visibility of Agoda, introduce more travelers to our great products and service and deliver significant revenues to the overall business.
**What You’ll Do:**
* Manage and Develop Long-Term Partner Relationships to Drive Sustainable Growth for Affiliate Partners
* Act as the primary point of contact for partners, managing day to day communication and coordinating across internal teams, including meeting participation, Slack support, and first level partner responses
* Deliver against KPIs, growth targets, and key strategic initiatives aligned with business priorities
* Collaborate with cross functional stakeholders to ensure seamless partner enablement and execution
* Monitor and analyze market conditions, conducting competitor and technological landscape analysis, and prioritize market segment opportunities
* Translate strategic objectives into actionable operational plans to support execution at scale
**Required Qualifications:**
* Proven track record, with 5-10 years of work experience in account management, project management
* Prior experience navigating complex sales cycle end-to-end, including RFPs, government-funded processes, through to contract negotiations and closing
* Proven success in building & maintaining long-term customer relationships
* Native-Level Mandarin and Strong English Communication and Presentation Skills, Enabling Effective Alignment Across Partners and Internal Stakeholders
* Ability to work in a highly dynamic environment and is open to change in responsibilities, workflows, as needed by the business
* Strong organizational abilities, comfortable making prioritization decisions, with the ability to work effectively with a variety of stakeholders at all levels
* Team player with a professional “get it done” attitude and work ethic
* Strong data management, analytical and problem-solving skills
* Able to work with a multi-cultural group of professionals
* Proficiency in Microsoft Word, Excel, Outlook and Power Point
**Preferred Qualifications:**
* Fast learner with desire to learn
* Project management background preferred
* Experience in the travel and/or e-commerce industry preferred
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.
**Get To Know Our Team:**
Join a small platform team building the next generation of natural-language analytics at Agoda. You will own the governed knowledge layer between our data warehouse and the applications, assistants, and analysts that consume it: metrics, domain context, quality signals, and the APIs that expose them. This is semantic modeling and knowledge engineering, not dashboard reporting or model training.
**The Opportunity:**
* You will design and operate the shared knowledge layer behind conversational analytics at Agoda: turning scattered business knowledge into versioned, reviewable assets that return consistent, current answers.
* You pair with a senior tech lead on product architecture. Your scope is the layer itself (models, context, validation, governance workflows) and how it is exposed through service and agent interfaces.
**What You’ll Do:**
* Model governed metrics, dimensions, joins, and grain for business domains
* Structure expert context, glossaries, and validated question patterns as Git-reviewed assets
* Build freshness, drift, and validation signals; treat stale knowledge as a production issue
* Expose the layer through APIs so applications and agents get deterministic answers
* Enable domain owners to propose, review, and publish knowledge without engineering deploys
* Partner across analytics, product, and platform teams on access control and quality standards
**Required Qualifications:**
* 4+ years in BI, analytics engineering, data platform, or software engineering with heavy data modeling
* Semantic or metrics-layer experience (LookML, dbt metrics, or equivalent)
* Strong SQL and analytical modeling on OLAP / warehouse systems
* Knowledge engineering: versioned definitions, peer review, contributor workflows
* API / service mindset: you design for multiple consumers, not a single dashboard
* Clear communication across engineering, analytics, and product partners
**Preferred Qualifications:**
* Open-source semantic layer engines (Cube, MetricFlow patterns)
* Agent or tool-interface experience for LLM-powered applications
* NL-to-data products, retrieval, or evaluation harnesses
* Python or Node.js service development
* Large-scale e-commerce or travel analytics environments
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.
THIS ROLE IS BASED IN BANGKOK, THAILAND (RELOCATION PROVIDED)
**Get to Know our Team:**
The Supply Analytics team delivers data-driven insights and decision support to optimize Agoda’s supply ecosystem. We analyze partner and marketplace dynamics, build forecasts and models, run experiments, and create scalable dashboards and data products that power strategic direction and operational execution. We bring value through rigorous analyses and pragmatic, measurable recommendations that help Supply, Product and other teams prioritize work and drive impact. Our work improves inventory quality, partner economics, and the long-term health and growth of Agoda.
**The Opportunity:**
We are seeking a Manager/Senior Manager to lead strategic and operational initiatives that create both growth and efficiency for the Supply department. In this role, you will work directly with multiple stakeholders, including executive leadership and various cross-functional departments to successfully implement key initiatives. You will impact Agoda’s business through exploring new business opportunities, analyzing complex scaling challenges, and improve existing operations.
**In this Role, you’ll get to:**
* **General:**This role is a blend of hands on ‘in the business’ and executive level ‘on the business’ work. To succeed you will enjoy rolling up your sleeves, leading a team and contributing to strategy.
* **Project Delivery:**Manage, standardize & validate the structure of business cases for product development, headcount, engineering resources, budgets, general strategic & roadmap prioritization.
* **Experimentation:**Define success, measure / validate experiments and help ingrain an experimental mindset within the teams.
* **Forecasting and Insights:**Provide a macro-led business intelligence view to the organization to prevent missed opportunities, surmount obstacles at all organizational levels and drive commercial behaviors.
* **Analytics & Alerts:**Quantitative analysis, data mining and presentation of business metrics; identify drivers and build an end-to-end communication framework based on business value, effort and urgency.
* **Process Improvement:**Work with all teams to drive inter- and intra- departmental efficiencies, optimize processes and prioritize system enhancements.
* **Reporting:**Build dashboards, internal / external reports and present key datasets to enable all team members to efficiently and effectively monitor performance and prioritize their efforts.
* **Leadership:**Lead a small team of experts to deliver the above functions and be excited by the challenge of mentoring team members across the chain and connectivity teams.
**What you’ll Need to Succeed:**
* 6+ years of leadership experience in analytics/data science/insights/strategy
* 2+ years’ experience leading analytics, operational, product or other technical teams
* Expert domain of data analysis and data visualization tools and software such as Excel, SQL, Tableau, Python, R, or similar
* Strong statistical modelling and machine learning knowledge
* Strong experience in finding data insights and provide business recommendation to the business
* Excellent communicator with superior written, verbal, presentation and interpersonal communication skills.
* Ability to multi-task, prioritize and coordinate resources.
* Strong program/project management experience.
* Bachelor’s degree ideally in a business or quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance)
* Experience in articulating strategic issues and negotiating with C-level executives – experience in leading strategy consulting projects a plus
* People management – track record of developing stars
* Ability and willingness to drive projects independently, working efficiently to deliver results rapidly and engaging the relevant stakeholders throughout the process
**It’s Great if you Have:**
* Master’s degree in statistics, economics, mathematics or similar discipline
* Experience in conducting A/B testing experimentation
* Travel industry / e-commerce / tech / consulting experience
#### Please review our Hiring Process Guidelines before your interview — click [here](https://careersatagoda.com/interview/)to learn how interviewing at Agoda works.
### **Discover more about working at Agoda**
* Agoda Careers[https://careersatagoda.com](https://careersatagoda.com/)
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* LinkedIn[https://www.linkedin.com/company/agoda](https://www.linkedin.com/company/agoda)
* YouTube[https://www.youtube.com/agodalife](https://www.youtube.com/agodalife)
**Equal Opportunity Employer**
At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our [privacy policy](https://careersatagoda.com/privacy-statement).
## Apply Now
Senior Manager, Supply Analytics (Bangkok Based Relocation Benefits Provided)
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