Agoda is hiring a Support Associate based in Bangkok, Thailand, to provide customer support in Korean and English for its Customer Service Team (CST). The role involves handling a high volume of guest and partner inquiries via phone, email, and chat, taking end-to-end ownership of booking issues such as changes, cancellations, and payments, and working toward individual and team KPIs. The position operates on a 24/7 rotating shift schedule, including nights, weekends, and public holidays, under a hybrid work model that is primarily work-from-home with periodic on-site collaboration. Candidates must hold a bachelor's degree and have at least one year of full-time work experience. Native-level Korean and business-level English are required, along with strong customer focus, problem-solving skills, and the ability to remain calm and accurate under pressure. Prior customer support, contact center, travel, e-commerce, hospitality, or BPO experience is considered a plus.
Browse Jobs & Search Results
Accenture is hiring an SAP FI – Accounts Payable Consultant to support SAP solutions and collaborate with cross-functional teams in Bangkok. The role involves contributing to solution delivery, resolving functional and system issues, and ensuring SAP applications meet business requirements and quality standards. The ideal candidate has strong hands-on expertise in SAP FI – Accounts Payable, good understanding of SAP finance processes and integration, strong analytical and problem-solving skills, and good communication in Thai and English.
This Associate role sits within Grab's GrabMart & GrabExpress Strategy team in Bangkok, supporting strategic and operational priorities for Grab's quick-commerce and on-demand delivery businesses. Key responsibilities include owning GrabMart fleet management, partnering with regional driver product teams, supporting strategy development across both businesses, and driving execution of strategic and operational initiatives with measurable impact. The position suits candidates with 2–3 years of experience in logistics, last-mile delivery, e-commerce, marketplaces, or management consulting, who bring strong analytical and problem-solving skills, basic SQL familiarity, and the ability to thrive in a fast-paced environment.
This role leads AI-driven transformation across Shopee Express (SPX) operations in Bangkok. The Special Projects professional will identify and prioritize AI and automation opportunities, lead end-to-end transformation projects from business case to nationwide scaling, and apply AI, predictive analytics, and automation to improve manpower planning, parcel forecasting, route optimization, and sorting productivity. The position partners with Operations, Technology, Product, Data Analytics, and Regional teams to translate business requirements into practical AI-powered solutions, while establishing KPIs and measuring ROI. Candidates need 3–7 years in strategy, project management, or transformation roles, strong analytical and stakeholder management skills, and familiarity with AI, machine learning, or data analytics tools.
Agoda is hiring an Account Payable Supervisor for its Bangkok office, with relocation provided. The role reports to the Finance department and supervises day-to-day Accounts Payable activities, including supplier payments, month-end closing, reconciliation, and process compliance. The supervisor leads process improvements, partners with stakeholders across Finance and other teams, and coaches team members on daily operations and complex cases. Candidates need a Bachelor's degree in accounting or a related field and 5-8 years of experience in Accounts Payable or related accounting, with prior supervisory experience preferred. Strong knowledge of AP processes, month-end closing, reconciliation, financial controls, and MS Office is required. Proficiency in ERP software such as Oracle, and accounting experience in the online travel agency sector, are desirable. Thai and English communication skills are required.
This role involves performing manual and automated testing across web and mobile applications, including functional, integration, regression, and API testing. The position requires developing and maintaining automated test scripts using Robot Framework, Playwright, Python, JavaScript, and TypeScript. The candidate will collaborate with developers and product owners to ensure test coverage aligns with business goals and define automation frameworks with CI/CD integration. The role also includes mentoring junior QA team members and driving continuous improvement initiatives.
The Senior Data Engineer I works within the Finance Transformation team at CP Axtra, focusing on end-to-end data engineering for financial reporting, planning, and analytics across Makro and Lotus's. The role involves designing and operating data pipelines for Oracle Fusion and the enterprise data platform to ensure data reliability. The engineer collaborates with data scientists, analysts, and FP&A stakeholders to integrate systems and implement data quality checks. The position requires a background in data engineering, specifically with finance or ERP data, and proficiency in Python, SQL, and cloud data platforms.
Makro Pro is looking for a Senior Data Engineer to design, implement, and maintain data infrastructure and pipelines. The role involves collaborating with data scientists and analysts to ensure efficient data processing and storage solutions. The candidate must have a 'get things done' mindset and provide technical leadership.
This role involves driving the QA strategy and test planning for complex software solutions across multiple platforms. The Lead Software QA will oversee the execution of manual functional, integration, regression, and API testing while leading the transition toward test automation. Key duties include writing and reviewing scalable test automation code in Python, JavaScript, and TypeScript, and defining automation frameworks and CI/CD test integration. The position requires coordinating with cross-functional teams to ensure quality objectives are met and leading and mentoring QA team members.
This Associate Director role focuses on Retail & Marketplace eCommerce Business Strategy & Growth for Makro PRO. The position involves leading end-to-end strategies for first-party and third-party business models to drive GMV, revenue, and profitability. The role also encompasses Customer Experience & Conversion Optimization, operational excellence initiatives, and team leadership. Key duties include analyzing business data, managing cross-functional projects, and mentoring leaders to improve stakeholder management and execution capabilities.