This role leads the GT & Makro sales performance analytics, forecasting, reporting, and business planning functions. You will serve as the central data authority, providing actionable insights to optimize business performance and manage risks. The position involves close collaboration with Sales, Demand Planning, Trade Marketing, and Finance to support strategic decision-making and improve forecast accuracy. You will also drive the development of business intelligence tools and automation initiatives to enhance planning efficiency. You will own the end-to-end sales planning process, including gross sales, trade spending, and the Annual Operating Plan (AOP). Your responsibilities include delivering weekly and monthly performance reports, leading business reviews, and conducting Gross-to-Net analysis. You will act as the primary planning partner to the GT Sales Leadership Team and ensure accurate reporting of key channel KPIs such as off-take, inventory, and sell-in metrics.
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You will join the Customer Experience Group (CEG) Consumer team to design self-service tools that help customers resolve booking issues. Your work will focus on reducing friction and frustration in the guest experience. As a senior designer, you will lead the direction and execution of these experiences across the space you own. You will collaborate closely with product managers, engineers, researchers, and cross-functional partners to drive your segment of Agoda and deliver solutions to complex challenges. You will be responsible for running discovery phases to define product requirements and testing prototypes with users to gather feedback. You will present your work to peers and leadership both asynchronously and in person. You will actively participate in weekly design critiques, workshops, all-hands meetings, and squad meetings. Additionally, you will document your design process and decisions to ensure clarity and alignment across the team.
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. **Get to Know our Team:** The Fintech Commercial team is the glue between external Fintech partners (schemes, PSPs, issuers) and Agoda’s Finance department. We represent the business side of Agoda’s “Pay-in” (Consumer Payments) and “Pay-out” (Business payments) pillars within the Agoda Fintech ecosystem. Together with our Fintech partners and cross-functional stakeholders, we identify and implement payments optimization initiatives, launch new payment methods and drive Fintech innovation across Agoda. **The Opportunity:** We are looking for a talented, results-oriented Payments Operations Analyst to join the Agoda finance team. You will: * Analyze payment partner commercials * Validate strategic deals and own invoice reconciliation * Run financial analysis and data-driven insights * Drive business case development for new fintech initiatives This is an ideal role for someone with 2–4 years’ experience in Finance, Fintech/Tech, or Consulting industries, who wants exposure to payments partner management at scale. Successful candidates tend to have strong analytical and data skills and are self-starters who are comfortable working in environments defined by volatility, uncertainty, complexity and ambiguity. In addition, good performers in this role are organized, possess effective interpersonal skills and can successfully partner with cross functional teams in a result-oriented manner. **In this Role, you’ll get to own:** **Commercial Operations & Controls** * Perform monthly reconciliation of fintech partner commercials (PSPs, Payment schemes, etc.) on a timely basis * Validate partner invoices against contractual terms and transaction-level data * Ensure reconciliation data pipelines remain accurate and complete by coordinating with BI and external partners * Be the trusted owner of reconciliation controls, maintaining clear documentation and partnering with stakeholders to ensure smooth audit walkthroughs each cycle * Maintain documentation trails and process controls in accordance with Finance governance **What You’ll Need to Succeed:** **Required** * Bachelor’s degree in Finance, Accounting, Economics, Business, or related field * Minimum 2 years of experience in:Consulting (Big4 preferred), Corporate Finance, Fintech / Payments, Commercial Finance or Deal Analytics * Advanced Excel skills: financial modeling proficiency required * Analytical mindset with strong quantitative skills * Detail-oriented with strong internal control awareness * Good written and verbal communication skills in English **Preferred** * Experience in payment ecosystem (PSPs, Payment schemes, etc.) * Exposure to SQL or data querying tools * Experience building structured business cases for senior stakeholders * Experience working cross-functionally in fast-paced environment * Knowledge of OTA business models (Merchant, Agency, Commission-based etc.) #### Please review our Hiring Process Guidelines before your interview — click [here](https://careersatagoda.com/interview/)to learn how interviewing at Agoda works.
This role is responsible for leading a portfolio of global operational excellence and automation initiatives in the Customer Experience Group (CEG), with a focus on: (i) automation, AI, and tooling to enhance customer and agent experience, and (ii) process optimization and CX improvements across the post‑booking customer journey. You will lead a high‑performing team of project managers/experts to drive measurable impact on customer satisfaction, efficiency, quality, and cost. The role combines strategic problem solving, hands‑on data-driven execution, and strong stakeholder management with both technical (Product/Tech/Data) and non-technical (Operations/Support/Commercial) teams. **In this Role, you’ll get to:** **Lead and Own a Portfolio of Transformational Initiatives** * Own from end‑to‑end a collection of projects and/or areas of business in CEG (global coverage), spanning automation/AI and process excellence initiatives. * Prioritize, plan, and drive initiatives that improve mission‑critical metrics: customer satisfaction (e.g., CSAT), service levels, automation quality, productivity, cost efficiency, and employee/agent engagement. * Ensure CEG readiness to support Agoda’s new business and product initiatives by working closely with Product, Engineering, Data, Marketing, Strategic Partnerships, Partner Services, Finance, Legal, and other CEG teams. **Drive Automation & AI driven solutions** * Identify opportunities to leverage automation, AI, and tooling across customer and agent journeys (e.g., self‑service, workflow automation, AI quality testing). * Partner with Product Management / Technology / CEG teams to design, prioritize, and implement solutions, from experimentation and configuration through to global rollout and impact measurement. * Oversee the configuration and governance of operational flows and low‑code/automation tools, ensuring solutions are robust, scalable, and aligned with business goals and CX standards. **Shape End‑to‑End Customer & Process Improvements** * Continuously improve CEG end‑to‑end processes across the post‑booking journey to remove pain points, and improve operational performance through targeted initiatives and data driven insights. * Own and evolve frameworks and roadmaps for how we continuously improve our internal Standard Operating Procedures (SOPs) and related processes; balancing CX/PX outcomes vs. efficiency/cost. * Drive strategic initiatives across CEG such as improving Localization support in key growth markets, regulatory initiatives and partner closely with our commercial teams in order to improve partner/supplier pain points. * Define clear problem statements and build business cases to define and prioritize customer/partner pain points and success metrics. **Lead and Develop a High‑Performing Team** * Set long‑term vision, strategy, and annual/quarterly OKRs for your team, aligning with CEG and Agoda-wide priorities. * Manage and coach a team of project managers (and potentially people managers), building talent, capability, and succession within the Operational Excellence and Automation team. * Provide structured feedback, mentoring, and support to enable your team’s growth and to consistently raise the bar for quality and impact. * Build trusted relationships with senior leaders and stakeholders across CEG and other functions, effectively influencing priorities and decisions. * Monitor project milestones, identify risks and dependencies, troubleshoot issues, and implement mitigation plans—acting at all times as the ultimate owner of the portfolio’s outcomes. **What you’ll Need to Succeed:** **Experience & Background** * Freshers until 8+ years of experience in project/program management, operations, customer experience, process improvement, strategy, management consulting, or similar fields. * Significant people leadership experience, including building and managing high‑performing teams (ideally including people managers and individual contributors). * Proven track record of leading complex, cross‑functional initiatives from idea to implementation, with clear, measurable business impact. * Experience working closely with Product/Technology/Data teams on technical or automation/AI-focused projects is highly advantageous. **Technical & Analytical Skills** * Strong analytical mindset; comfortable with numbers and quantitative problem solving. Able to define analysis structures, interpret data, challenge existing metrics, and make recommendations. * Familiarity with data and analytics tools (e.g., SQL, Tableau, Metabase, VBA, or similar) and experience leveraging them to drive decisions. * Comfort working with or overseeing workflow / automation / agent guidance tools, and the ability to engage in technical discussions with Product/Engineering/Data teams. Coding ability is a plus (you have to be willing to learn) * Exposure to AI/ML‑driven solutions in an operational or CX context (e.g., chatbots, recommendation engines, routing, classification, or decision support tools) is a strong plus. **CX, Process, and Delivery Skills** * Demonstrated experience in process improvement and CX transformation, ideally in operations or customer support environments. * Strong project and stakeholder management skills, with the ability to manage multiple initiatives in parallel, structure complex problems, and orchestrate cross‑functional teams. * Experience defining and driving improvements in KPIs such as CSAT, NPS, SLAs, handle time, productivity, or cost‑to‑serve. **Leadership, Communication & Ways of Working** * Excellent communication and presentation skills in English, with the ability to influence and align stakeholders at all levels, including senior leadership. * Ability to work effectively in a fast‑paced, dynamic, multicultural environment, comfortable with ambiguity and experimentation in a high‑velocity setting. * A growth mindset and positive attitude: proactive, hands‑on, detail‑oriented, and with a strong sense of ownership and accountability. * Eagerness to pitch new ideas, take initiative, and seek out opportunities for improvement; comfortable giving and receiving feedback. * Professional experience with Microsoft Office tools (e.g., Excel, Word, PowerPoint). Experience with collaboration and project tracking tools is a plus. **What we offer** * Competitive compensation package (relocation support and visa support provided for successful overseas candidates) * Exciting, high‑impact career opportunity with a major global OTA, including potential moves between teams and global locations. You will interact with departmental senior leadership regularly. * Dynamic, multinational tech environment with colleagues from diverse educational and professional backgrounds. * Continuous learning and development opportunities through corporate learning programs. * Modern office space and convenient location at the heart of Bangkok Metropolitan, Hub of Asia. **Please note that we may not be able to provide an immediate response or follow up on every application.** #### Please review our Hiring Process Guidelines before your interview — click [here](https://careersatagoda.com/interview/)to learn how interviewing at Agoda works.
Join Agoda’s Early Careers team as a Campus Recruiter and help us attract and hire talented interns and graduates. You will support assigned Early Careers hiring activities from application through onboarding. Working closely with Early Careers team, hiring managers, interviewers, and candidates, you will ensure that recruitment processes are well organized, timely, and provide a positive candidate experience. You will own the day-to-day recruitment execution and coordination for assigned roles, while also supporting campus events, candidate engagement, and CRM activities. What You’ll Do: * Support hiring-intake discussions by confirming role requirements, candidate profiles, timelines, interview panels, and assessment criteria. * Manage applications, conduct initial candidate screening, and maintain accurate records in the applicant tracking system. * Coordinate interviews and assessments with the Recruitment Coordinator team; brief candidates and interviewers, track scorecards, and follow up on feedback. * Keep candidates informed throughout the process and provide regular progress updates to the Early Careers team. * Coordinate with recruiters, hiring managers, interviewers, and other stakeholders to keep hiring activity moving. * Support selection discussions, offer approvals, offer documentation, and candidate follow-up through acceptance or decline. * Support approved campus recruitment events, career fairs, candidate communications, and CRM activities. * Monitor recruitment progress, pipeline health, timelines, and key risks. * Prepare regular hiring updates and escalate issues such as delayed feedback, low pipeline quality, interviewer availability, or timeline risks. * Contribute to process improvements and a consistent Early Careers candidate experience. Required Qualifications: * Experience in recruitment, talent acquisition, campus recruitment, HR coordination, or a related field. * Strong organizational skills, attention to detail and stakeholder-management skills are preferred. * Excellent communication and interpersonal skills required. * Ability to manage multiple priorities, stakeholders, and deadlines in a fast-paced environment. * Confidence following up with stakeholders and escalating risks when needed. * Ability to work independently and collaborate effectively with the Early Careers team. * Familiarity with applicant tracking systems, recruitment software, or spreadsheets. * Thai nationality is required, as this role does not support visa sponsorship. Preferred Qualifications: * 2–4 years of experience in recruitment, talent acquisition, or campus recruiting. * Experience recruiting interns, graduates, or other early-career talent. * Experience coordinating interviews, assessments, career fairs, or recruitment events. * Experience with CRM, talent-community management, or candidate engagement. * Experience preparing recruitment reports and tracking hiring progress.
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. This role is Bangkok Based. (Relocation Provided) We are looking for a Korean Linguist and Localization Expert to join our team and help improve localization of multiple Agoda products. Join our international team in a beautiful central Bangkok location and work in a fun and fast-paced environment! **Responsibilities:** * Monitor the quality of translated content across all customer-facing channels such as site updates, hotel content, press releases, travel articles, promotional emails and newsletters * Collaborate closely with internal teams and vendors to meet deadlines and quality expectations * Maintain localization assets such as style guides, glossaries, and translation memories * Support urgent translation requests as needed * Conduct product reviews for inconsistencies and localization issues * Lead arbitration reviews when required and escalate recurring issues to managers to maintain an LQA score above 90% * Evaluate, onboard, and manage translation vendors and freelancers, including the invoicing process * Improve AI prompt engineering to generate better translation output for the Korean markets * Support research and content experimentation to improve content performance and user engagement. * Participate in training initiatives related to specific ownership areas led by other Language Experts * Provide cultural and linguistic guidance for the Korean markets * Promote localization best practices by participating in translation quality audits and benchmarking activities. **Desired skills and experience:** * Native-level fluency in Korean, with exceptional writing, editing, and proofreading skills, and a strong command of grammar, tone, and style. * Bachelor’s degree or higher in Linguistics, Translation, Korean Language, Literature, or a related field. * Proven experience in translation and localization, ideally in a professional setting, with hands-on experience using CAT tools such as MemoQ, or similar platforms. * Strong proficiency in English, with the ability to accurately understand source content and adapt it naturally for Korean-speaking audiences. * Excellent internet research skills, with the ability to verify terminology, cultural nuances, and market-specific language usage. * Highly organized and detail-oriented, with strong time management skills and the ability to manage multiple tasks and meet tight deadlines in a fast-paced environment. * Proficient in Microsoft Office Suite, especially Word, Excel, and PowerPoint. * Experience in the travel, hospitality, or e-commerce industry is an advantage, particularly with customer-facing or marketing content.
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. This role is Bangkok Based. (Relocation Provided) We are looking for a Taiwan Linguist and Localization Expert to join our team and help improve localization of multiple Agoda products. Join our international team in a beautiful central Bangkok location and work in a fun and fast-paced environment! **Responsibilities:** * Monitor the quality of translated content across all customer-facing channels such as site updates, hotel content, press releases, travel articles, promotional emails and newsletters * Collaborate closely with internal teams and vendors to meet deadlines and quality expectations * Maintain localization assets such as style guides, glossaries, and translation memories * Support urgent translation requests as needed * Conduct product reviews for inconsistencies and localization issues * Lead arbitration reviews when required and escalate recurring issues to managers to maintain an LQA score above 90% * Evaluate, onboard, and manage translation vendors and freelancers, including the invoicing process * Improve AI prompt engineering to generate better translation output for the Taiwan markets * Support research and content experimentation to improve content performance and user engagement * Participate in training initiatives related to specific ownership areas led by other Language Experts * Provide cultural and linguistic guidance for the Taiwan markets * Promote localization best practices by participating in translation quality audits and benchmarking activities. **Desired skills and experience:** * Native-level fluency in Taiwan, with exceptional writing, editing, and proofreading skills, and a strong command of grammar, tone, and style. * Bachelor’s degree or higher in Linguistics, Translation,Traditional Chinese Language for Taiwan, Literature, or a related field. * Proven experience in translation and localization, ideally in a professional setting, with hands-on experience using CAT tools such as MemoQ, or similar platforms. * Strong proficiency in English, with the ability to accurately understand source content and adapt it naturally for Taiwan-speaking audiences. * Excellent internet research skills, with the ability to verify terminology, cultural nuances, and market-specific language usage. * Highly organized and detail-oriented, with strong time management skills and the ability to manage multiple tasks and meet tight deadlines in a fast-paced environment. * Proficient in Microsoft Office Suite, especially Word, Excel, and PowerPoint. * Experience in the travel, hospitality, or e-commerce industry is an advantage, particularly with customer-facing or marketing content.
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. **The Opportunity** We are looking for an FX Controller to join our Finance team in Bangkok. This role is ideal for an experienced accounting professional with strong technical knowledge of foreign exchange, derivatives, hedge accounting and financial controls in a complex multinational environment. You will own the accounting and controllership framework for foreign-currency transactions and exposures across multiple entities,currencies and jurisdictions. This includes FX revaluation, realized and unrealized gains and losses, derivatives, hedge-related accounting, foreign-currency intercompany transactions, exchange-rate governance and the reconciliation of Treasury systems to the general ledger. You will be responsible for ensuring that FX accounting outcomes are complete,accurate,explainable and compliant with applicable accounting standards and internal policies. You will also provide clear analysis of material FX movements,identify unexpected exposures or accounting outcomes, and coordinate their resolution with Treasury, Controllership, Tax, Finance Systems and other Finance teams. Beyond close and reporting ownership, you will help establish a scalable FX accounting operating model. This includes strengthening controls, improving exposure and hedge visibility, automating reconciliations and ensuring that the economic intent of Treasury activity is reflected appropriately in the financial statements. This is a high-impact role for someone who enjoys combining technical accounting, FX and derivatives expertise, financial controllership, data analysis and cross-functional leadership. **In This Role, You’ll Get To** **FX Accounting and Close Ownership** * Own the end-to-end accounting for foreign-currency transactions, balances, exposures and Treasury-driven FX activity across multiple entities and ledgers. * Manage monthly,quarterly and annual FX close activities, ensuring that all relevant transactions, valuations,revaluations and accounting adjustments are recorded accurately and on time. * Review and approve FX-related journal entries, including realized and unrealized gains and losses,balance-sheet revaluations, derivatives,settlements and hedge-related entries. * Ensure the correct treatment of transaction currency, functional currency, reporting currency and source-currency amounts throughout the accounting process. * Review FX results across the income statement, balance sheet and other comprehensive income, where applicable, and explain material movements to senior Finance stakeholders. * Perform reasonableness and trend analysis of FX gains and losses against exposures, market-rate movements, hedging activity, prior periods and forecasts. * Investigate unexpected FX volatility, unusual source-currency balances, duplicated or missing entries, incorrect exchange rates and other accounting exceptions. * Maintain clear visibility over outstanding FX close items, owners,financial impact and expected resolution dates. **Derivatives and Hedge Accounting** * Oversee the accounting for FX derivatives, including forwards, options,swaps and other instruments used to manage foreign-currency risk. * Review derivative valuations, settlements, premiums,accruals and related general-ledger postings. * Assess and document the appropriate accounting treatment for new or non-routine FX and derivative transactions. * Support or oversee hedge designation, hedge documentation, effectiveness assessments and the ongoing accounting for qualifying hedging relationships. * Ensure accurate presentation of hedge results between the income statement, balance sheet and other comprehensive income, where applicable. * Monitor non-designated or non-qualifying hedges and ensure that their accounting impact is accurately tracked and explained. * Review hedge discontinuations, modifications, rollovers, early settlements and ineffectiveness for appropriate accounting treatment. * Support quarterly derivatives disclosures, group reporting, regulatory or survey submissions and audit requirements. **FX Exposure and Balance-Sheet Control** * Develop and maintain a complete view of material foreign-currency monetary assets, liabilities,commitments and intercompany exposures. * Reconcile FX exposure information between Treasury systems, bank data, subledgers, consolidation systems and the general ledger. * Review foreign-currency cash, bank, receivable, payable, loan, cash-pool and intercompany balances for completeness and appropriate revaluation. * Oversee the accounting for foreign-currency intercompany funding, settlements, service charges and other cross-border transactions. * Ensure approved exchange rates are applied consistently, including spot rates, month-end rates, average rates, historical rates and fixed intercompany rates where required. * Challenge unexplained or unhedged exposures and work with Treasury and Finance teams to determine whether they arise from genuine economic positions, timing differences, missing transactions or accounting errors. * Establish investigation and escalation thresholds for material FX differences and unresolved reconciliation items. * Ensure significant FX-related balance-sheet accounts are reconciled,reviewed and signed off within the close timetable. **Exchange-Rate Governance and Data Quality** * Own or oversee the governance of exchange rates used in ERP, Treasury,consolidation and reporting systems. * Validate that approved rates are complete,accurate,timely and consistently applied across entities and accounting processes. * Monitor interfaces between systems,market-data sources, ERP platforms and relevant tools. * Investigate differences caused by incorrect rates, stale data, currency mapping or system configurations. * Partner with Finance Systems and Treasury teams to improve the reliability and traceability of data. * Maintain appropriate evidence and approval records for rates, valuations, adjustments and system-generated entries. **Financial Reporting and Management Analysis** * Deliver accurate and timely FX accounting results for management,treasury,group consolidation and statutory reporting. * Prepare clear explanations of material movements, distinguishing between operational exposure, translation effects, revaluation, hedging results, settlement timing and accounting corrections. * Partner with FP&A and Finance Business Partners to explain actual FX outcomes against forecast or budget assumptions. * Support the preparation and review of financial-statement disclosures relating to foreign currency, derivatives, financial instruments and risk management. * Provide accounting insight to Treasury on the potential financial-statement implications of proposed transactions or hedging strategies. * Support senior management and group reporting queries relating to FX volatility, exposure, hedging performance and balance-sheet movements. **Controls, Compliance and Audit** * Design and maintain a robust internal-control framework for FX accounting, valuation, journal entries, reconciliations,rates and hedge-related processes. * Ensure FX accounting processes comply with corporate policies, SOX requirements and applicable accounting guidance, including US GAAP where relevant. * Maintain audit-ready documentation supporting FX exposures, exchange rates, valuations, accounting conclusions and hedge relationships. * Partner with internal and external auditors on FX accounting, derivative valuation, hedge accounting and control-testing requirements. * Identify control gaps, recurring exceptions and financial-reporting risks, and implement practical remediation plans. * Ensure appropriate segregation of duties between transaction execution, confirmation, valuation, accounting,reconciliation and approval. * Establish controls over manual FX entries and ensure that material adjustments receive appropriate review and approval. **Projects and Process Improvement** * Lead initiatives to improve FX accounting, valuation, reporting, exposure management and close processes. * Automate reconciliations between Treasury systems, ERP platforms, bank data and consolidation systems. * Reduce dependence on manual spreadsheets and develop controlled, scalable sources of FX accounting information. * Define accounting and control requirements for new currencies, entities, bank accounts, Treasury products and system implementations. * Support requirements gathering, solution design, user-acceptance testing,deployment and post-go-live monitoring for FX-related Finance projects. * Develop dashboards and exception reports that improve visibility over FX exposures, hedge coverage, accounting results and unresolved differences. * Explore appropriate automation and AI-enabled solutions to improve analysis, exception detection,documentation and close efficiency. * Perform root-cause analysis of recurring FX accounting issues and ensure sustainable corrective actions are implemented. **Leadership and Stakeholder Management** * Act as the principal Accounting contact for FX, derivative and hedge-related matters. * Partner closely with Treasury, Controllership, Tax, FP&A, Finance Systems, Legal,Risk and entity accounting teams. * Coordinate FX accounting activities across multiple entities and time zones, with clear ownership,deadlines and escalation paths. * Review the work of team members and provide technical guidance,coaching and quality oversight. * Translate complex FX and accounting topics into clear, practical explanations for both Finance and non-Finance stakeholders. * Promote strong accountability,documentation and continuous improvement across the FX accounting operating model. **What You’ll Need to Succeed** * Bachelor’s or Master’s degree in Accounting, Finance or a related field. * At least 6-12 years of relevant experience in financial accounting, FX accounting, Treasury accounting, financial controllership or a similar role.We will determine level based on years of experience. * Strong understanding of foreign-currency accounting, including transaction-currency accounting, functional-currency considerations, revaluation and realized and unrealized FX gains and losses. * Practical experience with FX derivatives such as forwards, options or swaps and their accounting implications. * Knowledge of hedge accounting principles,documentation and effectiveness assessment. * Strong experience with month-end close, journal-entry review,balance-sheet reconciliations and financial reporting. * Ability to analyze material FX movements and connect accounting outcomes to underlying exposures, market movements and hedging activity. * Good understanding of internal controls, audit requirements and financial-reporting governance in a multinational environment. * Experience working with ERP, Treasury or consolidation systems and complex financial datasets. * Strong analytical and problem-solving skills, with the ability to identify root causes and drive issues through to resolution. * Strong communication and stakeholder-management skills across Treasury, Accounting, Tax, Systems, FP&A and senior Finance leadership. * Ability to work effectively in a fast-paced, deadline-driven and internationally distributed environment. * Excellent written and spoken English. **It’s Great If You Have** * Professional accounting qualification such as CPA, ACCA, CA,CMA or equivalent. * Experience applying US GAAP guidance relating to foreign currency,derivatives and hedge accounting. * Familiarity with ASC 830, ASC 815 or equivalent IFRS requirements. * Experience with Oracle ERP, Treasury Management Systems or enterprise consolidation platforms. * Experience with derivative valuation models,market-data sources and Treasury-to-ERP interfaces. * Exposure to SOX-controlled environments and automated financial controls. * Experience managing FX accounting across multiple entities, functional currencies and jurisdictions. * Experience in a multinational technology, e-commerce,travel or other high-volume global business. * Experience with system implementations, reconciliation automation or FX reporting transformation. #### Please review our Hiring Process Guidelines before your interview — click [here](https://careersatagoda.com/interview/)to learn how interviewing at Agoda works.
Manage day-to-day activities of the company’s finance operations mainly related to Accounts Receivable and Revenue; ensuring all financial transactions, systems, and procedures comply with regulations, accounting principles, and standards. Lead day-to-day finance operations for Accounts Receivable and Revenue, ensuring compliance with accounting standards, regulations, SOX, and internal policies. Define and execute the global/regional AR strategy aligned with business goals, cash-flow optimization, and risk management. Drive standardization, automation, and optimization of invoicing, aging, and overdue receivables management in partnership with Collections. Own AR performance reporting and KPIs (DSO, CEI, overdue %, dispute aging, bad debt) and deliver actionable insights to management. Manage and continuously improve the bad-debt provisioning process through analysis, controls, and governance. Act as a key business partner, balancing commercial relationships with strong financial discipline and dispute resolution. Lead finance transformation initiatives and projects, including requirements definition, process design, UAT, go-live support, and post-implementation monitoring. Troubleshoot operational issues and collaborate cross-functionally with IT, Product, Finance Systems, Supply, and Customer Support to resolve root causes. Oversee month-end and year-end close activities related to receivables, ensuring timely and accurate internal and external reporting. Lead, mentor, and develop AR, billing, and collections teams; establish clear ownership, escalation paths, and a high-performance, metrics-driven culture.
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. ## Get to know our team In Product, ideas come alive. The world moves fast, and our culture is built on ownership, speed, and minimal bureaucracy. This is the environment that empowers you to make decisions, move quickly, and do what you believe is right. Our Product Managers move fast, learn from failure, and continuously iterate. As a product-centric organization, we work cross-functionally to build products from conception to launch, bringing together engineering, design, data, and business teams. Agoda Product Managers work closely with executive leadership and have high visibility across the organization, with direct impact on the company’s growth and strategy. We put travelers first and aim to create exceptional travel experiences through innovative product thinking. ## The opportunity This role is based in Bangkok/Tokyo based. Our Senior Product Managers are analytical, hands-on, and highly data-driven. They are responsible for building products end-to-end, using analysis, experimentation, and rapid iteration to create solutions that are tailored to traveler needs. As our next Senior Product Manager, Localization (Japan Market), you will define product strategy and drive execution for experiences serving Japanese travelers. You will partner closely with senior cross-functional stakeholders to identify opportunities, build impactful products, and deliver high-quality solutions for the Japan market. You will work with dedicated engineering resources that you help prioritize and allocate. We expect you to be hands-on, spend meaningful time with your SCRUM teams, and bring strong product judgment, experimentation mindset, and execution rigor. This role offers the opportunity to shape localized experiences at scale and influence how Agoda serves one of its key markets. This is an Individual Contributor role. ## In this role, you’ll get to * Develop a deep understanding of the online travel ecosystem, market dynamics, competitive landscape, and user needs in the Japan market * Define, build, launch, and optimize products and features through testing, experimentation, and rapid iteration * Drive localization initiatives that improve the experience for Japanese travelers across the product journey * Partner closely with Engineering, Marketing, Legal, Design, Analytics, and other cross-functional teams to deliver high-impact solutions * Translate market insights, customer needs, and business priorities into clear product strategies and roadmaps * Use data and quantitative analysis to identify opportunities, prioritize effectively, and measure product performance * Collaborate across regions, product areas, and functions to solve complex problems and drive meaningful business impact ## What you’ll need to succeed * Bachelor’s degree in a technical or quantitative field such as Computer Science, Statistics, Engineering, Mathematics, or a related discipline * Proven ability to use analytics and quantitative methods to inform strategy, prioritization, and decision-making * Strong data skills, with the ability to independently analyze performance and generate actionable insights * Excellent communication skills in either Japanese with the ability to communicate complex ideas clearly and influence a wide range of stakeholders * Excellent communication skills in English, with the ability to communicate complex ideas clearly and influence a wide range of stakeholders * Proven experience in Japan market localization, with a deep understanding of Japanese consumers, market dynamics, and local product requirements * Experience developing, launching, and optimizing products in a fast-paced environment * Experience leading product strategy, go-to-market thinking, and cross-functional product development discussions * Strong entrepreneurial mindset and analytical problem-solving skills, with the ability to break down complexity and drive change * Hands-on approach with a strong sense of ownership and execution ## It’s great if you have * MBA or Master’s degree in Mathematics, Economics, Computer Science, Statistics, or a related field * Experience with data tools such as SQL, Python, R, or equivalent #### Please review our Hiring Process Guidelines before your interview — click [here](https://careersatagoda.com/interview/)to learn how interviewing at Agoda works. ### **Discover more about working at Agoda** * Agoda Careers[https://careersatagoda.com](https://careersatagoda.com/) * Facebook[https://www.facebook.com/agodacareers/](https://www.facebook.com/agodacareers/) * LinkedIn[https://www.linkedin.com/company/agoda](https://www.linkedin.com/company/agoda) * YouTube[https://www.youtube.com/agodalife](https://www.youtube.com/agodalife) **Equal Opportunity Employer** At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our [privacy policy](https://careersatagoda.com/privacy-statement). **Disclaimer** We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee. ## Apply Now Senior Product Manager (Japanese Speaking) – Bangkok or Tokyo Based Are you open to relocate to Bangkok or Japan? Are you open to an Individual Contributor position? Do you have strong data skills and a technical background (e.g. SQL, Python, R, or equivalent)? Do you as a candidate have a personal relationship with a current Agoda employee? If yes, please indicate how you know the employee? What is the employee’s name? Are you presently employed by any company within the Booking Holdings group, including but not limited to Kayak, OpenTable, Booking.com, Rental Cars, RocketMiles, FareHarbor, HotelsCombined, CheapFlights, Momondo, Priceline, or Getaroom? In which country/region are you currently based? Do you allow us to provide you TEXT/SMS updates of your interview process? We may engage with a service provider to do so. How did you hear about this job? Are you proficient in either of these languages at a business level? Do you agree to Agoda’s use of personal data from your application to improve our recruitment experience? We may collaborate and share your data with third-party providers for recruitment purposes and you may ask to remove your data at any time. We collect your gender information for diversity, equity & inclusion monitoring purposes. It is entirely voluntary to answer the question below. By choosing “prefer not to disclose”, your candidacy will not be impacted. To avoid actual or perceived impairment of our parent company’s independent auditor – Deloitte and to comply with applicable regulations of Securities and Exchange Commission of the United States, we need to seek approvals from our parent company before starting the interview process. With this, please confirm if you are currently or formerly have been associated with Deloitte or any of its subsidiary entities at any time including but not limited to any time as a direct employee, director, contractor, major shareholder, intern etc.? Email me about other job openings within the Booking Holding’s entities and recruitment-related newsletters