ค้นหาและสำรวจตำแหน่งงาน

Operations Specialist (Bangkok Based – Relocation Provided)

Agoda

Operations Specialist role at Agoda, based in Bangkok with relocation support, within the Strategic Partnerships department. The role processes and coordinates operational requests and projects supporting B2B partners (Managed and/or Self Serve) across sign-up, on-boarding, payouts, and the partner Knowledge Center, with specialization in contracting, payments, system administration, or partner experience. Responsibilities include handling inbound tickets, driving medium-sized process improvement projects, coordinating with Legal, Privacy, Fraud, Finance and Accounts Payables, maintaining SLAs, and providing peer training. Requirements include 3+ years of experience in Global Operations, strong analytical and project leadership skills, fluency in English, and the ability to manage multiple projects in a fast-paced environment. Nice-to-haves include SQL/MySQL knowledge, CRM/ticketing system experience, and a legal or commercial background.

Business Development Support (Contractor) (Shopeefood)

ช้อปปี้

This role focuses on managing the end-to-end acquisition of enterprise brands, chain restaurants, and well-known SME brands. The position involves developing and executing acquisition strategies to achieve aggressive growth targets. Key duties include identifying, approaching, negotiating, and closing high-value merchant partnerships. The role requires designing commercial proposals, including commission structures and promotional campaigns, and providing consultative selling by explaining platform value through metrics. The candidate will collaborate with internal teams to ensure smooth onboarding and campaign execution, analyze performance data, and monitor market trends.

Partner and seller support L3 (Contract) SPX Express - Operations - Bangkok

ช้อปปี้

This role involves handling inbound seller inquiries regarding logistics issues such as pickup failures, delivery delays, returns, and lost or damaged parcels. The position requires communicating professionally with sellers using approved templates and ensuring inquiries are handled within assigned SLAs. Responsibilities include performing standard checks on shipment tracking and system data, applying existing SOPs to determine resolutions, and coordinating with internal Operations and Logistics partners for follow-up. The role also entails identifying cases requiring escalation, following up on escalated cases, and ensuring all cases are properly categorized and recorded.

Telesales (Part-time)

OOCA

This role involves contacting companies and organizations to present preliminary information about services such as workshops, seminars, and health programs. The position requires creating interest and screening potential clients, scheduling appointments, and transferring interested leads to the Sales team. Responsibilities include recording interactions and updating customer data in the system using provided databases to find new prospects. The role demands strong communication skills, computer proficiency, and the ability to meet daily contact targets.

Customer Partner - Service and Consulting Sales in Banking & Insurance

คินดริล ประเทศไทย

Kyndryl is seeking a Customer Partner responsible for strategic account leadership, growth, profitability, renewals, and the account P&L across significant banking and insurance customers. The role involves building relationships with C-suite executives, identifying and qualifying opportunities, delivering tailored services, and collaborating with sales teams and partners. Required experience includes managing an account P&L, understanding business and technology trends and industry best practices, overseeing the end-to-end sales process, and demonstrating revenue growth, cost, profitability, trend, and risk management. Preferred qualifications include a bachelor's or master's degree and technical solutions sales experience. The posting also emphasizes customer focus, integrity, openness, empathy, and a growth mindset.

T&T Senior Consultant / Manager - Deloitte Digital (Digital Transformation Strategy) - TH

Deloitte

This role is with Deloitte Digital Southeast Asia, based in Bangkok, and focuses on leading digital strategy and transformation engagements across Marketing, Commerce, Sales, Service, and Customer Experience (CX) domains. The Senior Consultant / Manager leads workstreams, conducts qualitative and quantitative analysis, designs future-state operating models and customer journeys, facilitates workshops, and develops client-ready presentations, business cases, and implementation roadmaps. The position also involves mentoring junior team members, contributing to business development, and staying informed on emerging digital, CRM, and platform trends. The role requires a minimum of 5 years of experience in management consulting, digital consulting, or transformation advisory, with strong understanding of business strategy and technology-enabled transformation. Candidates should have experience with enterprise digital platforms, CRM, commerce, or marketing automation, along with strong analytical, communication, and stakeholder management skills. A bachelor's degree in Business, Economics, Technology, Engineering, or a related discipline is required, with an MBA from a globally recognized institution being advantageous.

Service Level Agreement Project Lead

ฮิตาชิ

The Service Level Agreement Project Lead will govern, execute, monitor, and continuously improve SLAs across service projects and lifecycle service commitments. The role covers scope, deliverables, targets, risks, financials, HSE requirements, KPI monitoring, corrective actions, customer reviews, claims, resources, documentation, and escalation management. The successful candidate will have a relevant bachelor's degree and 6–8 years in project management, service operations, service agreement management, or customer-facing service delivery. Experience with SLAs, KPIs, customer contracts, performance reviews, and lifecycle commitments is preferred, while PMP, ITIL, or another relevant certification is advantageous. English and Thai proficiency, stakeholder leadership, analytical problem-solving, contract and risk management, and financial acumen are required.

T&T - Graduate Analyst - Sales & Service (Deloitte Digital) PMO - TH

Deloitte

This graduate analyst role sits within Deloitte's Sales & Service offering in Bangkok, supporting the delivery of Salesforce-based customer experience engagements under the PMO. The position involves gathering client business and technical requirements, contributing to solution design and systems integration on the Salesforce platform (Sales Cloud and Service Cloud), and assisting with project coordination, on-time/on-budget delivery, and end-to-end customer journey follow-up. Candidates are expected to have at least one year of relevant PMO or project management support experience, a degree in Business, Engineering, Computer Science, IT or a related field, and familiarity with CRM processes. Working knowledge of front-end frameworks plus SQL, HTML and CSS, along with the ability to facilitate requirements workshops and consult with varied stakeholders, is required.

Customer Services Agent

Minor International

The Customer Services Agent supports daily operations at Bangkok LIFE at The St. Regis Bangkok. Duties include serving as the first point of contact, managing guest and member relationships, handling enquiries and complaints, recommending relevant programmes, coordinating appointments with Medical and Wellness teams, maintaining guest profiles, supporting bookings, and conducting facility tours. The successful candidate should explain longevity, wellness, biohacking, medical and recovery services, distinguish wellness from medical services, and communicate approved information accurately. The role requires a bachelor’s degree, at least two years in hospitality or a related guest-service field, fluent English, strong communication and relationship-building skills, and a professional, service-oriented approach.