The role sits within Regional FBS and works with warehouse, finance, and seller teams to identify valuable operational problems and deliver AI solutions used in day-to-day work. Responsibilities include discovering and prioritizing use cases, building AI agents, automation, computer vision systems, and simple web applications, while supporting pilots, deployment, adoption, measurement, and rollout. The successful candidate will bring at least four years of experience shipping software, data, or machine-learning products. Requirements include strong Python and SQL, hands-on LLM and computer vision experience, deployment skills with Docker, cloud services, and CI/CD, and the ability to build web apps or dashboards. Regular warehouse visits and clear communication in Thai and English are required.
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This role develops AI-powered tools, scripts, and automation solutions for Customer Service workflows. It also analyzes operational data and performance metrics to identify trends, root causes, process gaps, and opportunities to improve productivity, contact rate, end-to-end resolution, and customer satisfaction. The successful candidate will collaborate with SOP and CS Operations teams on workflow redesign and evaluate AI adoption and automation opportunities. Qualifications include a bachelor's degree in Computer Science, Business Analytics, Information Systems, or a related field, hands-on coding experience, strong analytical and problem-solving skills, and proficiency with Google Sheets or Excel; SQL experience is advantageous.
This role sits within Shopee's Operations function in Bangkok, supporting the SPX (Shopee Express) recovery area. The PMO drives the team's AI and automation roadmap, moving use cases from idea through pilot to live deployment, and scales existing AI solutions while tracking quality and adoption. The position partners with Product and Tech to translate operational pain points into requirements, user stories, and test cases, and builds dashboards to quantify initiative impact such as time saved, manpower freed, cost reduced, and recovery improved. Candidates need a Bachelor's degree in Computer Science, Data Analytics, Industrial Engineering, Business, or a related field, plus 1-3 years of experience in project or program management, product operations, data analytics, or process automation, ideally in logistics or e-commerce. Hands-on experience with AI tools such as LLM prompting, strong analytical skills with Excel/Sheets and SQL or a BI tool, and the ability to manage stakeholders across Ops, Product, and Tech are required.
The Solution Engineer leads AI transformation technical engagements for enterprise customers in the AI Business Solutions–Copilot team. Duties include delivering demonstrations and pilots, designing scalable and secure architectures, identifying technical blockers, supporting pipeline and co-sell efforts, and coordinating adoption handoffs with customer success teams or partners. The role requires a bachelor’s or master’s degree in computer science, information technology, or a related field, or equivalent experience, plus at least three years of technical pre-sales or technical consulting experience. Preferred experience includes three or more years in solution or services sales, consultative selling, executive relationship management, strategic decision-making, and pipeline optimization. L200 consultative and L400 technical-depth certifications are also expected.
The Retail Activation Manager translates brand strategies into retail experiences across department stores, specialty chains, and physical boutiques. The role reports to the Commercial Director and leads in-store consumer engagement and promotional execution to increase footfall, conversion, and brand equity. The manager plans a 360-degree activation calendar, coordinates launches, seasonal displays, and pop-up events, and works with Marketing, Commercial, and Visual Merchandising. They also oversee agencies, fixture suppliers, and retail-space vendors, manage budgets and production timelines, and evaluate sell-out performance, return on investment, and shopper engagement.
The O+O Business Planning Manager leads integrated business planning across online and offline channels for a portfolio at L'Oréal in Bangkok. The role reports to the Commercial Director and focuses on forecasting, operational planning, demand reviews, inventory risk mitigation, and alignment across commercial functions. The successful candidate will build integrated sales forecasts, translate sell-out performance and activation plans into volume and value forecasts, and align Sales, Marketing, Supply Chain, and Finance. Required capabilities include business planning and forecasting, stakeholder management, data analysis, commercial acumen in omnichannel distribution, and professional working English.
The Senior eCommerce Key Account Manager leads commercial strategy and digital acceleration for key pure-play and omnichannel e-retail accounts across L'Oréal's brand portfolio. The role reports to the Head of eCommerce and owns joint business planning and P&L management, including negotiations, digital shelf optimization, media alignment, forecasting, inventory allocation, and promotional ROI analysis. The successful candidate needs strategic negotiation strength, commercial discipline, and deep knowledge of digital retail. Relevant expertise includes leading high-stakes agreements, optimizing brand representation and traffic conversion, managing customer P&Ls and promotional budgets, and collaborating with media, supply, and brand marketing teams. Professional working English is required, including presentation of strategic growth plans to regional stakeholders.
The Assistant Demand Planning Manager supports L'Oréal's market supply chain by building and challenging monthly consensus demand forecasts, analyzing promotional uplifts, and aligning inventory targets across retail and digital channels. The role facilitates S&OP reviews, communicates with logistics teams, uses digital planning tools and predictive algorithms, and investigates forecast discrepancies. The successful candidate has practical demand forecasting and baseline modeling capability, advanced data skills using Excel, Power BI, or enterprise APS platforms, and strong communication with commercial, marketing, and finance partners. The role also requires a continuous-improvement mindset and working English proficiency for presenting complex data to regional and transversal teams.
L'Oréal is hiring a Senior Product Manager for the Kérastase brand within its Professional Products Division in Bangkok, Thailand. Reporting to the Brand General Manager, the role leads marketing strategy and omnichannel growth across salon partners, department stores, selective retail, and e-commerce platforms in Thailand. The position requires strategic maturity and self-direction to orchestrate go-to-market strategies, steer product launches, monitor sell-in/sell-out performance, and translate consumer and salon feedback into commercial plans. Candidates should have experience in omnichannel experience design, luxury brand building, launch management, market data analysis, and haircare.
L'Oréal is hiring a Senior E-Key Account Manager in Bangkok to lead the commercial strategy and operations for TikTok Shop. The role drives full-funnel social commerce growth, including live shopping, creator partnerships, and algorithmic trends, while partnering with brand marketing, supply chain, and customer care teams. The position requires proven expertise in social commerce activation, digital account management, negotiation, digital shelf management, and translating performance metrics into commercial decisions. It is a permanent, full-time role within the E-Commerce and Digital Marketing professional field.