The Senior eCommerce Key Account Manager leads commercial strategy and digital acceleration for key pure-play and omnichannel e-retail accounts across L'Oréal's brand portfolio. The role reports to the Head of eCommerce and owns joint business planning and P&L management, including negotiations, digital shelf optimization, media alignment, forecasting, inventory allocation, and promotional ROI analysis. The successful candidate needs strategic negotiation strength, commercial discipline, and deep knowledge of digital retail. Relevant expertise includes leading high-stakes agreements, optimizing brand representation and traffic conversion, managing customer P&Ls and promotional budgets, and collaborating with media, supply, and brand marketing teams. Professional working English is required, including presentation of strategic growth plans to regional stakeholders.




