JLL is seeking an experienced Project Director and Site Lead to manage project delivery for a data centre program in Chon Buri, Thailand. The role leads on-site project management teams, oversees scheduling, procurement, execution, delivery, close-out, capital budgets, safety, quality, client relationships, reporting, and team performance. The successful candidate will have at least 15 years of relevant technical experience, with a postgraduate degree in engineering, construction, or project/construction management preferred. Experience managing multiple vendors, stakeholders, priorities, and project milestones is required, along with fluent spoken and written English and Thai. The candidate must also be organized, detail-oriented, and able to analyze, solve problems, multitask, and meet deadlines under pressure.
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The Project Manager - Energy System leads energy system projects through planning, execution, monitoring, control, and closure. Responsibilities include defining scope and deliverables, developing schedules, budgets, resource plans, and risk strategies, leading cross-functional teams, managing costs, communicating progress, negotiating with suppliers, and ensuring compliance with industry, regulatory, and safety requirements. The role requires a bachelor's degree in Engineering, Project Management, or a related discipline; a master's degree is preferred. Candidates need at least eight years of progressive energy-sector project management experience, knowledge of energy technologies, proficiency with MS Project or Primavera P6, and strong leadership, communication, negotiation, budgeting, scheduling, and risk-management skills. PMP or PRINCE2 is highly desirable, and Thai and English fluency is required.
The Project Manager - Energy System leads project execution for Hitachi Energy (Thailand) Limited, ensuring work follows company policies, contractual agreements, quality standards, health, safety and environmental requirements, financial targets, and schedule commitments. The role oversees project teams, planning, controls, progress, resources, finances, risks, procurement, contracts, claims, customer acceptance, close-out, and stakeholder communication. Qualifications include a relevant bachelor's degree, at least five years of project-management experience, knowledge of Agile and Waterfall methodologies, project-management software proficiency, and PMP or PRINCE2 certification is highly desirable. Excellent Thai and English communication is required.
InterSystems is hiring a Project Manager for its Bangkok office to lead healthcare IT implementation projects. The role involves managing project teams, defining scope and deliverables, producing implementation, quality, communications and resource plans, managing budgets, risks and changes, and leading handover and lessons-learned activities through go-live and closure. Candidates need project management experience delivering multi-stranded integrated healthcare solutions across the full lifecycle, plus 3+ years with HIS or LIMS systems, team leadership, and stakeholder communication. A university degree (or 10+ years managing large complex healthcare IT projects), a Prince2/PMP/PMI qualification, Microsoft Project skills, and clinical or end-user experience with TrakCare or similar HIS applications are required.
Responsible for IT project management within the Digital & Technology division of KKP (Kiatnakin Phatra Bank). The role maintains project status reports, facilitates Agile ceremonies, manages scope and risks, and supports project teams in delivering business and ad-hoc requirements. Coordinates with stakeholders, prepares dashboards, and may provide backup coverage for other Project Managers. Requires a Bachelor's or Master's degree in Computer Science, Computer Engineering, IT, or related fields, with at least 5 years of project management experience applying best practices such as PMP, ITIL, CMMI, or Six Sigma. Candidates need strong communication, analytical, and interpersonal skills, plus knowledge of banking business and IT systems. Good written and spoken English is required.
The Project Manager will lead and execute critical initiatives within the Banking domain at Kiatnakin Phatra Bank. The role is responsible for translating business strategies into efficient project delivery plans, owning end-to-end delivery quality, and acting as a trusted partner to Business Units, Product Owners, and Technical Teams. The position requires using modern project management tools to build transparent, data-driven workflows, dashboards, and reporting for executive leadership, ensuring every delivered project creates tangible business impact. Candidates need a minimum of 5+ years of project management experience with a proven track record in Banking, Fintech, or Financial Services, along with strong business acumen in banking ecosystems, core systems, financial regulations, or digital banking products. Advanced proficiency in tools such as Jira, Confluence, MS Project, Trello, or Miro is required, together with strong communication, analytical, and interpersonal skills.
CP Axtra (Makro-Pro) is hiring a Technical Project Manager for CDC to deliver complex supply chain initiatives across distribution centers, logistics, and end-to-end supply chain projects. The role sets project timelines and milestones, coordinates external vendors and third-party teams, maps cross-team dependencies, and plans QA and developer resource allocation for sprint and release cycles. The manager occasionally steps into Product Owner duties, including backlog management and prioritizing user stories. Candidates need 5+ years of project management experience, proven technical project delivery across multiple teams, and experience in at least one supply chain domain such as logistics, DC operations, procurement, or inventory management. Strong English communication and fluent Thai are required, along with Agile/Scrum knowledge, tools like Jira or Confluence, and familiarity with the software development lifecycle. Travel to distribution centers is required as needed.
Sertis, a Bangkok-based Data and AI engineering and solutions company, is hiring a Senior Project Manager on a fixed-term contract. The role supports and manages end-to-end IT project delivery across software development, system implementation, and digital platform projects, coordinating scope, timeline, budget, resources, and risks. Key duties include tracking progress, milestones, and KPIs; facilitating meetings and communication across business, technical, vendor, and partner teams; identifying risks and mitigation plans; maintaining project documentation and plans; and supporting vendor-related activities. Candidates need at least 5 years of IT project management experience, familiarity with SDLC and Agile, Scrum, or Waterfall, and good English communication. Thai citizens or nationals only.
InterSystems seeks an experienced Project Coordinator to support Project Managers and take on wider project management responsibilities. The role involves assisting with the management and monitoring of work and scope, ensuring on-time and quality delivery of Project Deliverables, and maintaining internal and client-facing SharePoint sites. Candidates must have previous experience as a Project Management Officer, detailed knowledge of project delivery phases and methodology, and proficiency with MS Project, JIRA, Confluence, Excel, PowerPoint, and SharePoint.
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. **Get to Know our Team:**The Customer Experience Group (CEG) of Agoda effectively serves our customers and partners to ensure satisfying results. This great task is accomplished with the support of our Global Service Verticals (GSV) team. We serve as the backbone for CEG’s global operations. Our team is comprised of project managers, process owners, analysts, and talent management. Together we work nonstop to improve the quality and efficiency of our customer and partner support processes. We are a very data-driven environment, eager to move fast and learn through experimentation. A clear focus on supporting our customers and partners is bolstered by a strong, entrepreneurial culture that enriches us and Agoda’s business performance. This role is within the **Operational Excellence and Automation team**, which is a part of CEG’s Global Service Verticals. The team focuses on driving end‑to‑end customer experience and process improvements, and scaling impact through automation, AI, and tooling across both customer-facing and agent-facing journeys. **The Opportunity:**This role is responsible for leading a portfolio of global operational excellence and automation initiatives in the Customer Experience Group (CEG), with a focus on: (i) automation, AI, and tooling to enhance customer and agent experience, and (ii) process optimization and CX improvements across the post‑booking customer journey. You will lead a high‑performing team of project managers/experts to drive measurable impact on customer satisfaction, efficiency, quality, and cost. The role combines strategic problem solving, hands‑on data-driven execution, and strong stakeholder management with both technical (Product/Tech/Data) and non-technical (Operations/Support/Commercial) teams. **In this Role, you’ll get to:** **Lead and Own a Portfolio of Transformational Initiatives** * Own from end‑to‑end a collection of projects and/or areas of business in CEG (global coverage), spanning automation/AI and process excellence initiatives. * Prioritize, plan, and drive initiatives that improve mission‑critical metrics: customer satisfaction (e.g., CSAT), service levels, automation quality, productivity, cost efficiency, and employee/agent engagement. * Ensure CEG readiness to support Agoda’s new business and product initiatives by working closely with Product, Engineering, Data, Marketing, Strategic Partnerships, Partner Services, Finance, Legal, and other CEG teams. **Drive Automation & AI driven solutions** * Identify opportunities to leverage automation, AI, and tooling across customer and agent journeys (e.g., self‑service, workflow automation, AI quality testing). * Partner with Product Management / Technology / CEG teams to design, prioritize, and implement solutions, from experimentation and configuration through to global rollout and impact measurement. * Oversee the configuration and governance of operational flows and low‑code/automation tools, ensuring solutions are robust, scalable, and aligned with business goals and CX standards. **Shape End‑to‑End Customer & Process Improvements** * Continuously improve CEG end‑to‑end processes across the post‑booking journey to remove pain points, and improve operational performance through targeted initiatives and data driven insights. * Own and evolve frameworks and roadmaps for how we continuously improve our internal Standard Operating Procedures (SOPs) and related processes; balancing CX/PX outcomes vs. efficiency/cost. * Drive strategic initiatives across CEG such as improving Localization support in key growth markets, regulatory initiatives and partner closely with our commercial teams in order to improve partner/supplier pain points. * Define clear problem statements and build business cases to define and prioritize customer/partner pain points and success metrics. **Lead and Develop a High‑Performing Team** * Set long‑term vision, strategy, and annual/quarterly OKRs for your team, aligning with CEG and Agoda-wide priorities. * Manage and coach a team of project managers (and potentially people managers), building talent, capability, and succession within the Operational Excellence and Automation team. * Provide structured feedback, mentoring, and support to enable your team’s growth and to consistently raise the bar for quality and impact. * Build trusted relationships with senior leaders and stakeholders across CEG and other functions, effectively influencing priorities and decisions. * Monitor project milestones, identify risks and dependencies, troubleshoot issues, and implement mitigation plans—acting at all times as the ultimate owner of the portfolio’s outcomes. **What you’ll Need to Succeed:** **Experience & Background** * At least 8–10+ years of experience in project/program management, operations, customer experience, process improvement, strategy, management consulting, or similar fields. * Significant people leadership experience, including building and managing high‑performing teams (ideally including people managers and individual contributors). * Proven track record of leading complex, cross‑functional initiatives from idea to implementation, with clear, measurable business impact. * Experience working closely with Product/Technology/Data teams on technical or automation/AI-focused projects is highly advantageous. **Technical & Analytical Skills** * Strong analytical mindset; comfortable with numbers and quantitative problem solving. Able to define analysis structures, interpret data, challenge existing metrics, and make recommendations. * Familiarity with data and analytics tools (e.g., SQL, Tableau, Metabase, VBA, or similar) and experience leveraging them to drive decisions. * Comfort working with or overseeing workflow / automation / agent guidance tools, and the ability to engage in technical discussions with Product/Engineering/Data teams. Coding ability is a plus (you have to be willing to learn) * Exposure to AI/ML‑driven solutions in an operational or CX context (e.g., chatbots, recommendation engines, routing, classification, or decision support tools) is a strong plus. **CX, Process, and Delivery Skills** * Demonstrated experience in process improvement and CX transformation, ideally in operations or customer support environments. * Strong project and stakeholder management skills, with the ability to manage multiple initiatives in parallel, structure complex problems, and orchestrate cross‑functional teams. * Experience defining and driving improvements in KPIs such as CSAT, NPS, SLAs, handle time, productivity, or cost‑to‑serve. **Leadership, Communication & Ways of Working** * Excellent communication and presentation skills in English, with the ability to influence and align stakeholders at all levels, including senior leadership. * Ability to work effectively in a fast‑paced, dynamic, multicultural environment, comfortable with ambiguity and experimentation in a high‑velocity setting. * A growth mindset and positive attitude: proactive, hands‑on, detail‑oriented, and with a strong sense of ownership and accountability. * Eagerness to pitch new ideas, take initiative, and seek out opportunities for improvement; comfortable giving and receiving feedback. * Professional experience with Microsoft Office tools (e.g., Excel, Word, PowerPoint). Experience with collaboration and project tracking tools is a plus. **What we offer** * Competitive compensation package (relocation support and visa support provided for successful overseas candidates) * Exciting, high‑impact career opportunity with a major global OTA, including potential moves between teams and global locations. You will interact with departmental senior leadership regularly. * Dynamic, multinational tech environment with colleagues from diverse educational and professional backgrounds. * Continuous learning and development opportunities through corporate learning programs. * Modern office space and convenient location at the heart of Bangkok Metropolitan, Hub of Asia. #### Please review our Hiring Process Guidelines before your interview — click [here](https://careersatagoda.com/interview/)to learn how interviewing at Agoda works. ### **Discover more about working at Agoda** * Agoda Careers[https://careersatagoda.com](https://careersatagoda.com/) * Facebook[https://www.facebook.com/agodacareers/](https://www.facebook.com/agodacareers/) * LinkedIn[https://www.linkedin.com/company/agoda](https://www.linkedin.com/company/agoda) * YouTube[https://www.youtube.com/agodalife](https://www.youtube.com/agodalife) **Equal Opportunity Employer** At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our [privacy policy](https://careersatagoda.com/privacy-statement). ## Apply Now Associate Director / Principal Project Manager / Senior Project Manager, Operational Excellence & Automation team, Customer Experience Group (Based in Bangkok, Thailand | Relocation Provided) +93 This role is based in Bangkok, are you willing to relocate? (Relocation provided) How many years of relevant full-time experience do you have? (Excluding internship) Which statement best describes your experience with data analysis and visualization tools, for example, SQL / Tableau / ClickView / SAAS / Google Analytics / VBA...? Are you presently employed by any company within the Booking Holdings group, including but not limited to Kayak, OpenTable, Booking.com, Rental Cars, RocketMiles, FareHarbor, HotelsCombined, CheapFlights, Momondo, Priceline, or Getaroom? In which country/region are you currently based? How did you hear about this job? To avoid actual or perceived impairment of our parent company’s independent auditor – Deloitte and to comply with applicable regulations of Securities and Exchange Commission of the United States, we need to seek approvals from our parent company before starting the interview process. With this, please confirm if you are currently or formerly have been associated with Deloitte or any of its subsidiary entities at any time including but not limited to any time as a direct employee, director, contractor, major shareholder, intern etc.? Email me about other job openings within the Booking Holding’s entities and recruitment-related newsletters  By submitting your Application you confirm you have read and agreed to Agoda applicants [Privacy statement](https://careersatagoda.com/privacy-statement/).