You will optimize the IKEA shopping experience within your area of responsibility to ensure customer satisfaction and drive sales growth. Your role involves leveraging your knowledge of the IKEA product range and life at home to provide relevant solutions that exceed customer expectations. You will actively support the maximization of sales potential, turnover, and profit by ensuring a seamless and easy buying experience for every customer. You are responsible for actively approaching customers who require assistance and identifying their specific needs through effective communication. You will maintain a clean, tidy, and fully stocked sales floor while adhering to IKEA merchandising standards to create a positive shopping environment. Additionally, you will support efficient payment, exchange, and returns processes, as well as the click-and-collect service, to ensure a smooth end-to-end customer journey.
Join the IKEA Food team to support daily restaurant operations and ensure a high-quality dining experience for customers. You will be responsible for maintaining food safety standards, managing stock levels, and delivering excellent service in a fast-paced environment. This role requires a proactive approach to teamwork and the ability to work efficiently during scheduled shifts.
You will be responsible for defining and executing the home furnishing business plan and growth strategy for the Thai market. This involves analyzing global priorities, national competition, and market trends to drive commercial success. You will lead the country commercial activation to secure turnover, profit, and gross margin targets across all selling channels. Additionally, you will coordinate national price actions and support the competence development of shopkeepers and the store commercial team to ensure long-term sales and profitability.
This role focuses on leading the Customer Relations department to ensure efficient operations and high customer satisfaction. You will drive a customer-centric culture by coaching the team and optimizing service standards. The position involves managing the exchange and return processes while building strong relationships with customers to support sales growth. You will also coordinate with various store functions to resolve recurring issues and improve the overall shopping experience. You will be responsible for planning workforce schedules to ensure the right number of staff are available to serve customers effectively. The role requires you to assist customers with transport and assembly services while maintaining a high level of service. You will support your team in handling customer inquiries and ensuring they understand their contribution to the store's success. Ultimately, you will inspire your team to deliver exceptional service that encourages customers to return.
This role supports the Assistant Accounting Manager and the wider accounting team in achieving organizational financial goals through timely and accurate payment processing and reporting. The position involves managing vendor payments, reconciling statements, and handling employee expense claims within the travel system. The successful candidate will also be responsible for monthly close procedures for Accounts Payable, ensuring compliance with withholding tax regulations and preparing monthly GST reports for submission. The ideal candidate will handle all payment-related matters, including preparing vendor payments, processing post-payments, and managing petty cash reimbursements. You will ensure outstanding invoices are processed promptly and act as the primary liaison with vendors and banks to resolve payment issues. Additionally, you will maintain strict adherence to compliance standards regarding withholding tax and contribute to the monthly financial close process.
You will join a full-service planning studio dedicated to helping customers realize their dream homes while ensuring a seamless, end-to-end customer experience. Your role involves translating customer needs and aspirations into practical, smart home solutions using IKEA products. You will actively promote all available store services to guide customers toward informed decisions, thereby enhancing their overall shopping journey. The position requires a strong focus on maximizing sales performance while maintaining profitability through the promotion of high-priority items. You will collaborate with your team to ensure the planning hub operates efficiently, minimizing wait times and maintaining a welcoming, organized environment. Additionally, you will support broader store operations by assisting with various duties as assigned.
This role involves defining and executing the home furnishing business plan and growth strategy for the Thai market. You will be responsible for driving commercial activation across the country to secure turnover, profit, and gross margin targets. The position requires close collaboration with store teams and shopkeepers to support their competence development and ensure alignment with national priorities. You will also coordinate national price actions to maintain market relevance and support long-term profitability.
You will be responsible for defining and executing the home furnishing business plan and growth strategy for the country. This involves communicating clear business priorities to key stakeholders to ensure collective ownership of goals. You will drive commercial activation across all selling channels to secure turnover, profit, and gross margin targets. Additionally, you will coordinate national price actions and support shopkeepers in developing their competence to improve overall store performance.
This role is responsible for managing the checkout operations at IKEA Sukhumvit, ensuring smooth and accurate transactions for all customers. You will handle cash deposits, process various payment methods, and maintain the integrity of the cash register through precise record-keeping. The position requires a high level of accuracy and attention to detail to support the department's operational goals and compliance standards. You will be the first point of contact for customers at the checkout, assisting with product scanning and resolving any technical issues that may arise during the transaction process. The role involves working within a fast-paced retail environment where you must remain calm and efficient while managing multiple tasks simultaneously. You will also support the cash office administration and contribute to the team's overall success by adhering to standard operating procedures.
You will join a full-service planning studio dedicated to helping customers realize their dream homes. Your role involves translating customer needs and aspirations into smart, functional home solutions. You will actively promote the full range of IKEA services to ensure an informed and seamless shopping experience. You are responsible for maximizing sales while maintaining profitability by prioritizing top-selling products. You will work closely with your manager to ensure the planning hub operates efficiently and serves customers with minimal wait times. Additionally, you will maintain a welcoming and organized environment for all visitors.