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CCTV Command Center (Contract) (SPX Express) - Operations - Bangkok

Shopee

This role involves defining CCTV governance frameworks and monitoring standards. The position requires leading the CCTV Command Center team, managing vendors, and overseeing system performance. Key duties include monitoring ground operations via 24-hour surveillance, establishing preventive maintenance programs, and leading AI-enabled CCTV roadmap initiatives. The role also entails approving surveillance designs based on risk assessments and providing executive-level reporting on system performance.

Campaign Management (ShopeeFood) - Marketing

Shopee

This role involves managing end-to-end campaign mechanics, including pitching decks, communication plans, and timelines for Mega campaigns, Price Locked Deals, Cheap Meal, and ShopeeFood Mission. The position requires monitoring performance metrics, coordinating with cross-functional stakeholders, briefing design teams on artwork, and preparing management reports. The ideal candidate must possess strong execution and project management skills.

API App Testing (Shopeefood) - Operations

Shopee

This role focuses on managing the integration onboarding and go-live process for merchants and POS vendors. Responsibilities include guiding users through technical workflows, coordinating UAT and testing scenarios, and ensuring smooth transitions to the live environment. The position also involves providing merchant support to resolve technical issues related to menu sync, order payloads, and catalog errors. The role requires strong communication skills to translate technical concepts for non-technical users and coordinate with internal teams.

Marketing Merchant Communications (Shopeefood)

Shopee

This role supports communication and engagement with ShopeeFood merchants across multiple channels. The position involves creating merchant-facing content, managing merchant communities and social media channels, supporting campaign and operational communications, and gathering merchant feedback to generate actionable insights for relevant teams.

Inventory Cycle count Associate [Sc1] - Operations - Bangkok

Shopee

This role involves supporting and overseeing overall inventory accuracy while driving operational standards and SOPs. The Associate manages inventory discrepancies by monitoring trends, identifying root causes, and reconciling system records with physical stock. They also prevent inventory loss, drive the cycle-count plan, and review variance cases to ensure proper resolution. The position requires leading and developing teams, coordinating across functions, and analyzing data to prepare reports on inventory trends and operational risks.

AI Deployment Specialist (SPX Express) - Operations - Bangkok

Shopee

This role involves architecting and leading the deployment of AI-based applications and large language models (LLMs) across operational workflows. The specialist manages the full lifecycle of AI model integration, wrapping machine learning models into scalable APIs and integrating them into full-stack production systems. Responsibilities include designing automated CI/CD pipelines, managing infrastructure using Linux and containerization (Docker, Kubernetes), and implementing telemetry to monitor model performance and optimize systems to meet SLAs. The position requires collaborating with Data Scientists to transition models into production-ready code and with product teams to identify AI integration opportunities.

Workforce Commercial Strategy (SPX Express)

Shopee

SPX Express (Shopee) is hiring a commercially minded professional in Bangkok to own workforce commercial activities within Strategic Workforce Planning. The role manages pricing, commercial negotiations, contracts, and commercial mechanisms to ensure competitive workforce cost while supporting operational requirements, working with Vendor Management, Operations, Legal, and external vendors. Key duties include developing pricing structures and cost-optimization initiatives, leading vendor negotiations on rate changes and renewals, managing the end-to-end contract lifecycle with Legal, designing commercial mechanisms such as incentives and penalties, evaluating financial impacts of proposals, and building strategic vendor relationships.

Manpower Operation (SPX Express)

Shopee

This role manages day-to-day manpower operations for assigned facilities, ensuring timely deployment according to plans. The position involves coordinating with Operations teams and manpower vendors to manage daily requirements, resolve gaps, and support the rollout of processes and initiatives. Key duties include monitoring fulfillment, communicating requirements to vendors, identifying execution issues, and supporting process improvements to enhance efficiency.

SOC Operations (SPX Express)

Shopee

This role serves as a secondary point of contact for the Regional SIP CB team, translating requirements into local SOPs. The position involves performing daily volume reconciliation between local warehouse systems and regional dashboards to identify gaps. The employee will monitor SLA compliance for outbound parcels and ensure strict FIFO logic is followed to meet international shipping lead times. Key duties include developing tracking files using Advanced Excel/SQL and analyzing discrepancies in shipment statuses to drive root cause analysis.