At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. **The Opportunity** We are looking for an FX Controller to join our Finance team in Bangkok. This role is ideal for an experienced accounting professional with strong technical knowledge of foreign exchange, derivatives, hedge accounting and financial controls in a complex multinational environment. You will own the accounting and controllership framework for foreign-currency transactions and exposures across multiple entities,currencies and jurisdictions. This includes FX revaluation, realized and unrealized gains and losses, derivatives, hedge-related accounting, foreign-currency intercompany transactions, exchange-rate governance and the reconciliation of Treasury systems to the general ledger. You will be responsible for ensuring that FX accounting outcomes are complete,accurate,explainable and compliant with applicable accounting standards and internal policies. You will also provide clear analysis of material FX movements,identify unexpected exposures or accounting outcomes, and coordinate their resolution with Treasury, Controllership, Tax, Finance Systems and other Finance teams. Beyond close and reporting ownership, you will help establish a scalable FX accounting operating model. This includes strengthening controls, improving exposure and hedge visibility, automating reconciliations and ensuring that the economic intent of Treasury activity is reflected appropriately in the financial statements. This is a high-impact role for someone who enjoys combining technical accounting, FX and derivatives expertise, financial controllership, data analysis and cross-functional leadership. **In This Role, You’ll Get To** **FX Accounting and Close Ownership** * Own the end-to-end accounting for foreign-currency transactions, balances, exposures and Treasury-driven FX activity across multiple entities and ledgers. * Manage monthly,quarterly and annual FX close activities, ensuring that all relevant transactions, valuations,revaluations and accounting adjustments are recorded accurately and on time. * Review and approve FX-related journal entries, including realized and unrealized gains and losses,balance-sheet revaluations, derivatives,settlements and hedge-related entries. * Ensure the correct treatment of transaction currency, functional currency, reporting currency and source-currency amounts throughout the accounting process. * Review FX results across the income statement, balance sheet and other comprehensive income, where applicable, and explain material movements to senior Finance stakeholders. * Perform reasonableness and trend analysis of FX gains and losses against exposures, market-rate movements, hedging activity, prior periods and forecasts. * Investigate unexpected FX volatility, unusual source-currency balances, duplicated or missing entries, incorrect exchange rates and other accounting exceptions. * Maintain clear visibility over outstanding FX close items, owners,financial impact and expected resolution dates. **Derivatives and Hedge Accounting** * Oversee the accounting for FX derivatives, including forwards, options,swaps and other instruments used to manage foreign-currency risk. * Review derivative valuations, settlements, premiums,accruals and related general-ledger postings. * Assess and document the appropriate accounting treatment for new or non-routine FX and derivative transactions. * Support or oversee hedge designation, hedge documentation, effectiveness assessments and the ongoing accounting for qualifying hedging relationships. * Ensure accurate presentation of hedge results between the income statement, balance sheet and other comprehensive income, where applicable. * Monitor non-designated or non-qualifying hedges and ensure that their accounting impact is accurately tracked and explained. * Review hedge discontinuations, modifications, rollovers, early settlements and ineffectiveness for appropriate accounting treatment. * Support quarterly derivatives disclosures, group reporting, regulatory or survey submissions and audit requirements. **FX Exposure and Balance-Sheet Control** * Develop and maintain a complete view of material foreign-currency monetary assets, liabilities,commitments and intercompany exposures. * Reconcile FX exposure information between Treasury systems, bank data, subledgers, consolidation systems and the general ledger. * Review foreign-currency cash, bank, receivable, payable, loan, cash-pool and intercompany balances for completeness and appropriate revaluation. * Oversee the accounting for foreign-currency intercompany funding, settlements, service charges and other cross-border transactions. * Ensure approved exchange rates are applied consistently, including spot rates, month-end rates, average rates, historical rates and fixed intercompany rates where required. * Challenge unexplained or unhedged exposures and work with Treasury and Finance teams to determine whether they arise from genuine economic positions, timing differences, missing transactions or accounting errors. * Establish investigation and escalation thresholds for material FX differences and unresolved reconciliation items. * Ensure significant FX-related balance-sheet accounts are reconciled,reviewed and signed off within the close timetable. **Exchange-Rate Governance and Data Quality** * Own or oversee the governance of exchange rates used in ERP, Treasury,consolidation and reporting systems. * Validate that approved rates are complete,accurate,timely and consistently applied across entities and accounting processes. * Monitor interfaces between systems,market-data sources, ERP platforms and relevant tools. * Investigate differences caused by incorrect rates, stale data, currency mapping or system configurations. * Partner with Finance Systems and Treasury teams to improve the reliability and traceability of data. * Maintain appropriate evidence and approval records for rates, valuations, adjustments and system-generated entries. **Financial Reporting and Management Analysis** * Deliver accurate and timely FX accounting results for management,treasury,group consolidation and statutory reporting. * Prepare clear explanations of material movements, distinguishing between operational exposure, translation effects, revaluation, hedging results, settlement timing and accounting corrections. * Partner with FP&A and Finance Business Partners to explain actual FX outcomes against forecast or budget assumptions. * Support the preparation and review of financial-statement disclosures relating to foreign currency, derivatives, financial instruments and risk management. * Provide accounting insight to Treasury on the potential financial-statement implications of proposed transactions or hedging strategies. * Support senior management and group reporting queries relating to FX volatility, exposure, hedging performance and balance-sheet movements. **Controls, Compliance and Audit** * Design and maintain a robust internal-control framework for FX accounting, valuation, journal entries, reconciliations,rates and hedge-related processes. * Ensure FX accounting processes comply with corporate policies, SOX requirements and applicable accounting guidance, including US GAAP where relevant. * Maintain audit-ready documentation supporting FX exposures, exchange rates, valuations, accounting conclusions and hedge relationships. * Partner with internal and external auditors on FX accounting, derivative valuation, hedge accounting and control-testing requirements. * Identify control gaps, recurring exceptions and financial-reporting risks, and implement practical remediation plans. * Ensure appropriate segregation of duties between transaction execution, confirmation, valuation, accounting,reconciliation and approval. * Establish controls over manual FX entries and ensure that material adjustments receive appropriate review and approval. **Projects and Process Improvement** * Lead initiatives to improve FX accounting, valuation, reporting, exposure management and close processes. * Automate reconciliations between Treasury systems, ERP platforms, bank data and consolidation systems. * Reduce dependence on manual spreadsheets and develop controlled, scalable sources of FX accounting information. * Define accounting and control requirements for new currencies, entities, bank accounts, Treasury products and system implementations. * Support requirements gathering, solution design, user-acceptance testing,deployment and post-go-live monitoring for FX-related Finance projects. * Develop dashboards and exception reports that improve visibility over FX exposures, hedge coverage, accounting results and unresolved differences. * Explore appropriate automation and AI-enabled solutions to improve analysis, exception detection,documentation and close efficiency. * Perform root-cause analysis of recurring FX accounting issues and ensure sustainable corrective actions are implemented. **Leadership and Stakeholder Management** * Act as the principal Accounting contact for FX, derivative and hedge-related matters. * Partner closely with Treasury, Controllership, Tax, FP&A, Finance Systems, Legal,Risk and entity accounting teams. * Coordinate FX accounting activities across multiple entities and time zones, with clear ownership,deadlines and escalation paths. * Review the work of team members and provide technical guidance,coaching and quality oversight. * Translate complex FX and accounting topics into clear, practical explanations for both Finance and non-Finance stakeholders. * Promote strong accountability,documentation and continuous improvement across the FX accounting operating model. **What You’ll Need to Succeed** * Bachelor’s or Master’s degree in Accounting, Finance or a related field. * At least 6-12 years of relevant experience in financial accounting, FX accounting, Treasury accounting, financial controllership or a similar role.We will determine level based on years of experience. * Strong understanding of foreign-currency accounting, including transaction-currency accounting, functional-currency considerations, revaluation and realized and unrealized FX gains and losses. * Practical experience with FX derivatives such as forwards, options or swaps and their accounting implications. * Knowledge of hedge accounting principles,documentation and effectiveness assessment. * Strong experience with month-end close, journal-entry review,balance-sheet reconciliations and financial reporting. * Ability to analyze material FX movements and connect accounting outcomes to underlying exposures, market movements and hedging activity. * Good understanding of internal controls, audit requirements and financial-reporting governance in a multinational environment. * Experience working with ERP, Treasury or consolidation systems and complex financial datasets. * Strong analytical and problem-solving skills, with the ability to identify root causes and drive issues through to resolution. * Strong communication and stakeholder-management skills across Treasury, Accounting, Tax, Systems, FP&A and senior Finance leadership. * Ability to work effectively in a fast-paced, deadline-driven and internationally distributed environment. * Excellent written and spoken English. **It’s Great If You Have** * Professional accounting qualification such as CPA, ACCA, CA,CMA or equivalent. * Experience applying US GAAP guidance relating to foreign currency,derivatives and hedge accounting. * Familiarity with ASC 830, ASC 815 or equivalent IFRS requirements. * Experience with Oracle ERP, Treasury Management Systems or enterprise consolidation platforms. * Experience with derivative valuation models,market-data sources and Treasury-to-ERP interfaces. * Exposure to SOX-controlled environments and automated financial controls. * Experience managing FX accounting across multiple entities, functional currencies and jurisdictions. * Experience in a multinational technology, e-commerce,travel or other high-volume global business. * Experience with system implementations, reconciliation automation or FX reporting transformation. #### Please review our Hiring Process Guidelines before your interview — click [here](https://careersatagoda.com/interview/)to learn how interviewing at Agoda works.
The Senior Associate WFM Manager is a people leader in role, responsible for leading a WFM team, enabling them to be successful and delivering against the prescribed KPIs. The Manager enables their team and team members by providing coaching and feedback, building strong professional relationships, maintaining a regular flow of communication, and providing direction, support, and development. The Manager also contributes to the overall WFM performance and culture, collaborating with peers and broader colleagues to ensure WFM delivers to the company and CEG objectives. The Senior Associate WFM Manager is expected to be an SME in Workforce Management, having a good knowledge of WFM concepts, to support the team with challenges and capability and to adequately represent WFM, to senior stakeholders. **ACTIVITIES PERFORMED ON THE JOB:** * **Coaching and giving feedback:** * Coaching and providing feedback within WFM (usually one-on-one) constructively and creatively, to enable colleagues to perform at their best. * Review performance of individuals and team using performance reports/dashboards, observations, buddying, and reviewing system audit reports. * Manage all underperformance, using the Performance Improvement Plan (PIP) process where appropriate. * **People leadership:** * Build healthy and professional relationships with team members. * Establish and nurture a culture of performance excellence, open feedback, collaboration, recognition, and quality delivery of outcomes. * Organize team building activities that will engage people in teamwork and create a positive work environment. * Ensure the team is well supported to perform their day-to-day activities, including: * ensuring appropriate real-time support is available, taking and managing escalated issues. * Providing approvals as part of the business process (e.g. absorption). * Ensure team schedule is maintained to a high standard to provide stakeholder support and manage team requests and unplanned absence, in line with process. * Provide clarity on performance vs targets, and any other team or group objectives. * Use reward and recognition as part of motivating the team. * Conduct team meetings: sharing important information, updates, performance progress, and broader company updates. * Ensure your team is connected to the company’s WFM objectives and strategy. * Be an example to the team through behavior, living up to the Agoda values and behavior standards expected of people leaders. * Collaborate with other departments, working together to enable overall success (e.g. WFM teams, CEG Operations Teams, CEG Teach Team). * **Reporting & data analysis:** * Work with data from various sources to analyze and observe performance of CEG SLAs and gain insights as a basis for feedback and change suggestions. * Prepare and present team performance data, challenges, issues, ideas, and opportunities. * **Collaboration:** * Collaborate with local WFM team: * On team performance: providing updates about the team, traffic, projects, concerns, challenges, and opportunities. * Participate actively in leadership meetings: share what works well for you, provide feedback and input on decisions or updates, and be open and constructive about what is not working well and how the group can improve. * Stay up to date with products, news, goals, decisions, projects. * Collaborate with other teams: * CEG Operations Leadership and Management. * CEG GSV. * **Personal Management:** * Remain up to date with important company/team/department updates, requirements. * Act in the best interests of the organization: ensuring that we operate with absolute integrity and compliance with all legal obligations or compliance requirements. * Be an active and constructive Agoda team member: Always being respectful to others and seeking to be better together. * Aim to understand, then meet and exceed the expectations agreed with your manager. **EXPECTATIONS – BEHAVIORS AND VALUES** **Behavior****Definition** **_Continuous improvement_**Regularly identify improvement opportunities, quantify them, and follow through to measurable/demonstratable outcomes. Embraces both successes and failures to learn and maximize the benefits. Embraces and drives change, is open and supportive of improvement opportunities identified by others. **_Deliver better together_**Collaborates and engages with colleagues and broader Agoda teams to share ideas and learn and work together toward shared ambitions. Is respectful to colleagues, open to different perspectives /viewpoints, and positively contributes to discussions. **_Enable others` success_**Is committed to building and nurturing a culture of frequent feedback, coaching and career development. Provides clarity on accountability, goals, and progress. Regularly takes the opportunity to connect and align teams and team members to the Agoda/CEG strategy, making these relevant and digestible. **COMPETENCIES REQUIRED** **Analytical Ability & Problem Solving**Can visualise, articulate, conceptualise, or solve both complex and uncomplicated problems using the data available. **Decision making ability**Set a course of action purposely chosen from different alternatives to achieve company objectives. **Effective communication**(Verbal and written)Delivers, receives, and interprets ideas and information, presents information appropriately to a diverse range of audiences, and influences partner decisions Excel/Power Point Skills **Flexibility and Agility**Can adjust behavior to new information and changing circumstances. Be open to new ways of doing things and always experiment with new methods. Works effectively in a dynamic environment. **KPI management**Create and execute a KPI plan designed to help achieve and evaluate success in reaching the company’s goals. **Listening and influencing**Practice attentive and active listening. Can influence strategies that persuade key stakeholders to take action that will promote shared interests and business goals. **Process Improvement**Organise, evaluate, plan, and implement improvements in our internal and external processes and practices. Actively work on creating better processes once changes take place. **Reporting**Be able to confidently give a written account of business metrics, projects, and team performance based on data, observations, or investigations. **Result driven**Driving high standards to accomplish challenging goals. Works hard to achieve them. **Time / workload management & prioritization**Creating a work environment where tasks and responsibilities are accomplished successfully within the time available. **Coaching**Support and develop team members to achieve a specific personal and professional goal by guiding and training. **Develop and Manage team**Govern and coordinate the team to perform in their job. Learn the skills, potential, and ambitions of the team members and define long term success. **Operational Planning & Coordination**Create and execute a detailed plan with the aim to provide a clear vision on how the team, department will contribute to the achievement of the company’s strategic goals **People training**Identify training needs, create, and develop training to help team members with specific knowledge or skills to improve performance in their current roles. **Presentation**Clearly conveys information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. **Team level KPI management**Create and execute a team KPI plan designed to help achieve and evaluate success in reaching the company goals. **Qualifications, Experience and Trainings required:** **Qualifications**High level written & verbal language/communication skills. Intermediate or above computer literacy (MS Excel particularly), high level problem solving / analytical reasoning skills. High level stakeholder management skills. **Experience**6+ years of WFM experience Experience in coaching and developing, in a technical environment. Experience in delivering high-level business objectives or initiatives. **Trainings**OJT, WFM onboarding, RT Onboarding **Must have:** * Deep hands-on experience designing and configuring omnichannel routing strategies (email, voice, chat/messaging) using platforms such as Amazon Connect, Genesys Cloud/PureCloud, or equivalent CCaaS/ACD systems. * Proven ability to build routing logic from the ground up — including skills-based routing, IVR/call flows, queues, priorities, and escalation paths — based on complex, nuanced business requirements. * Strong understanding of contact center architecture (queues, agent skill profiles, SLAs, overflow/failover logic) and how to translate ambiguous business needs into scalable, technical routing designs. * Experience integrating routing platforms with CRM/WFM/reporting tools (e.g. Salesforce, Verint, NICE) is a plus. * Comfortable working directly with engineering/IT teams to implement and troubleshoot routing configurations, and able to independently own technical documentation of routing setups. We welcome both local and international applications for this role. Full visa sponsorship and relocation assistance available.
Agoda is hiring a Senior Consultant, People Development & Performance in Bangkok, within the People and Organization Development team. The role supports talent development, performance management, and organizational capability from individual and team level through to enterprise level, working with HRBPs and business leaders to analyze talent needs and connect talent priorities with business needs. Duties include coordinating the performance management process, using people and business data to identify talent patterns, risks, and opportunities, preparing analysis on talent pipelines, succession, performance outcomes, and workforce trends, supporting design and delivery of talent practices and tools, and facilitating talent and performance discussions. Requirements include 5+ years in consulting or talent management, strong project management, and data-driven analysis skills.
This role involves supervising teams during fieldwork for accounting advisory engagements and other assurance activities across various industries in Thailand. Responsibilities include conducting research through data gathering and client interviews, developing client relationships, and contributing to the firm's knowledge base. The position requires aligning personal performance with stakeholder objectives and acting as a brand ambassador. Candidates must demonstrate the ability to work effectively in dynamic international and local environments, maintain positive working relationships, and possess strong communication skills in both Thai and English.
Responsible for providing technical medical expertise for underwriting decisions and resolution of customer enquiries and claims and managing healthcare related services provided to policy holders • Provide professional guidance, medical advice and relevant training to product development, underwriting and claims colleagues • Develop and implement AIA's healthcare programmes • Work with medical and wellness suppliers to support AIA healthcare programmes • May manage rehabilitation cases by assessing claimant's needs, developing rehabilitation plans, and arranging relevant services [Use this profile for all healthcare related positions in addition to medical experts supporting underwriting and claim process] • Responsible for other relating tasks as assigned to align with business policy and build long term business growth • Explore opportunity to improve work flow and build healthy environment • Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives In accordance with recruitment policy and hiring standard of AIA (Thailand) Company Limited, after completing the selection process, you are required for criminal background check before joining the company. Your criminal record information will be retained according to the PDPA policy of the company. As per attached link [https://www.aia.co.th/th/about-aia/privacy/candidate](https://www.aia.co.th/th/about-aia/privacy/candidate) _Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives._ _You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date._
**Position Summary** Category Management manages end-to-end product life cycle. The role requires high accountability and comprehensive experience and understanding in all aspects of ATL marketing, BTL marketing and product management skills who can oversee and implement all marketing initiatives. Job scope involves managing price and product propositions including operational excellence of pre-launching, launching and after-launching phases. **Role and Responsibilities** **Responsibilities:** * Responsible & develop and execute global plans for each product group to meet company objectives by defining strategies & product management; implementing marketing plans, promotions & media plans, budget management. Interaction with advertising agency, analysis of sales trends and others by using innovative marketing strategies to achieve sales target & raise product awareness & market share * Contribute/respond to set up Go-to-market strategy and responsible on perfect implementing the strategy by collaborating with both internal related team and Channel partners by understanding natures of consumer, product, trade and competitors. * Convert the consumer value proposition, developed by business strategy into customer and shopper value proposition at the channel and customer level * Ensure operational excellence through input into business management as well as manage marketing budget, P&L responsibility for the categories with a direct control over the annual marketing budget * Monitor and report competitor price/promotion and benchmarking analysis. * Understand channel complexity and propose appropriate sellout / promotions to increase sellout in each channel * Implements and oversees all marketing initiatives within assigned product category including launching of new products * The role needs to work closely with Trade marketing team, Retail Marketing Team and Sales Team in various channels to support go-to-market planning and execution, and identify sell-out risks and opportunities and corresponding solutions. * Performs other duties as assigned by management /direct supervisor **Leadership Responsibilities:** * Manage internal stakeholders including HQ and RHQ * Full responsibility of KPI on responsible areas that pre-aligned with top management * Manage team under supervision. * Responsible for team's performance concerning workload and work balance * Develop organization and increase people capabilities. Be a mentor to trade team members, providing direction, advice and ensuring that their professional skills are continuously growing. * Ability to build positive internal & external relationships to command all stakeholders & partners towards a common goal to grow the business. **Skills and Qualifications** * Master’s degree in Marketing, Business Administration or related fields. * Must have 8 - 10 years of management experience in all aspects of marketing, product management, trade/ channel marketing in related industries or other competitive companies (Prefer candidates from Mobile industry and/or Mobile device management, FMCG) in a fast-paced and competitive market setting. * Proven track record with high volume & reputed companies are must and experience in all aspects of developing and maintaining marketing strategies. * Comprehensive understanding of marketing to consumer markets. * Stress tolerance, drive, well-organized, challenge lover and good problem solving skill. * Creative, self-motivated with high degree of initiative and result-oriented. * Strong business management, analytical, decisive, and action-oriented. * Must possess the ability to work in a fast paced environment while possessing a sense of urgency. * Excellent command of English and Presentation skills in both Thai and English. * Computer literacy especially MS PowerPoint and advanced Excel. * Good inter-personal skills to synchronize and collaborate with other related internal & external parties. * Please visit [Samsung membership](https://account.samsung.com/membership/pp) to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click [here](https://europe-samsung.com/ghrp/PrivacyNoticeforEU.html).
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. **Get to know our team:** In Product, ideas come alive. The world is moving fast so our culture empowers ownership and minimal bureaucracy. That’s the environment that enables you to do what you think is right – and quickly. Our Product Managers move fast, fail, learn, and pivot. Being a product-centric organization, our team works cross-functionally to build products from conception to launch by bringing together engineering and business worlds. Agoda Product Managers work closely with executive leadership and have high visibility among the C-suite; they have direct impact on Agoda’s growth and strategy. Product puts our travelers first and delivers that special travel experience in the most creative expression. **The opportunity:** This role is **BANGKOK-BASED, RELOCATION PROVIDED.**Our Senior Product Managers are analytical and data-driven individuals, who’re responsible for building products end-to-end focusing on analyzing and experimenting until our solutions are perfectly tailored to our travelers. As our next Senior Product Manager, you will drive product strategy and partner closely with senior leadership cross-functionally to define, build, and deliver the best travel solutions. You will get dedicated engineering resources that you, and only you define and allocate. We expect you to have a hands-on mentality and spend considerable time with your SCRUM teams, have enthusiasm to develop engineered processes and technologies and apply innovative solutions to make organizational improvements. Product Managers can modify *every* system we have in our company to suit their needs. By applying to this role, you’ll be considered for a role either in User Experience, Marketing, Finance or Supply product vertical. The goal is to match you with the team that best aligns with your interests, competencies, and where you will have the most impact. We’re looking for Senior Product Managers for every part of our business. Our entire Product team sits in Bangkok. This is an Individual Contributor position. **In this role, you’ll get to:** * Analyze the online travel ecosystem, markets, competitive landscape and user requirements. * Conceptualize, launch and optimize products and features, experiment, test their performance and iterate quickly. * Work collaboratively with Engineering, Marketing, Legal and UX teams on cutting-edge technologies. * Develop innovative solutions to some of the world’s difficult problems by collaborating as needed across regions, product areas, and functions. **What you’ll need to succeed:** * Bachelor’s degree in technical field (i.e. Computer Science, Statistics, Engineering, Mathematics, or similar quantitative discipline). * Proven ability to leverage analytics and quantitative methods to inform and influence decision-making * Strong data skills * Excellent communication skills (both verbal and written in English) with proven ability to convey complex messages clearly and with conviction to different stakeholders * Experience developing and launching products * Experience leading global product vision, go-to-market strategy and design discussions. * Entrepreneurial and analytical skills; effective at breaking down complex problems and driving and managing change * Hands-on mentality **It’s great if you have:** * MBA or Master’s degree in Math, Economics, Computer Science or Statistics * Data tools – SQL, Python, R, or equivalent
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. THIS ROLE IS BASED IN BANGKOK, THAILAND (WITH RELOCATION PROVIDED) Location: Bangkok, Thailand (*Not open for remote work) Get to Know our Team: The Supply Analytics team delivers data-driven insights and decision support to optimize Agoda’s supply ecosystem. We analyze partner and marketplace dynamics, build forecasts and models, run experiments, and create scalable dashboards and data products that power strategic direction and operational execution. We bring value through rigorous analyses and pragmatic, measurable recommendations that help Supply, Product and other teams prioritize work and drive impact. Our work improves inventory quality, partner economics, and the long-term health and growth of Agoda. The Opportunity: As a Senior Analyst, you will report directly to either the Senior Manager or Associate Director within the Supply Department and this will be an individual contributor role. You will be responsible and fully empowered to work with the partners on the ground. You will be supported by a team within the Supply department and work closely with other Team members within Agoda. In this Role, you’ll get to: * Translate internal briefs into analytical projects (to include refining the initial brief and asking the ‘right questions’, working through potential hypotheses and storyboarding the output) * Use and analyze data from multiple large-scale data warehouses and present statistically strong analysis to a wide range of business stakeholders. * Proactively identify opportunities for growth within supply and the wider business. * Drive new analytical initiatives and projects aimed at improving organizational efficiency and shaping Agoda supply. * Identify, support, and lead projects aimed at scaling up the way the Supply organization leverages on data, insights, and intelligence. * Automate manual operational processes and present back on time savings gained through modernization of business operations What you’ll Need to Succeed: * At least 2-5+ years of experience working as an Analyst with experience in analytics/data science/insights/strategy/BI * Advanced working knowledge and hands-on experience in SQL * Strong knowledge and hands-on experience in data visualization tools such as Tableau (preferably) * Expert domain of data analysis and data visualization tools and software such as Excel, Python (or R) * Bachelor’s degree ideally in a business or quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance). * A good understanding of statistical modelling knowledge or any machine learning technique knowledge (such as hypothesis testing, regression, logistic regression, random forest, etc.) * Good stakeholder management experience. Comfortable presenting to senior leadership and C-suite. * Experience in conducting A/B testing experimentation * Strong experience in finding data insights and provide business recommendation to the business * A hacker’s mindset – the ability to build simple but clever and elegant solutions to new problems within significant resource, operational and time constraints through deep understanding of the business, creative problem solving, and a wide range of expertise in data, analytics, automation, programming, and prototyping. * Excellent communicator with superior written, verbal, presentation and interpersonal communication skills. * Data driven in both decision making and performance measurement. * Extreme comfort in ambiguous, fast-paced environment. * Ability to multi-task, prioritize and coordinate resources. It’s Great if you Have: * MBA or Masters in a quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance). * Program management certifications (e.g. PMI, PRINCE2) to compliment your program management experience. * Asian market experience. * Travel industry / e-commerce / tech / consulting experience.
Job Description * Collaborate with cross-functional teams to identify and prioritize business opportunities that can be addressed through data-driven solutions * Extract insights from large and complex datasets using a variety of tools and techniques * Develop and deploy predictive models and algorithms using statistical AI/machine learning, deep learning and generative AI modeling * Present findings and recommendations to stakeholders in a clear and compelling manner * Implement data-driven solutions in various environments, including integration with existing systems and processes * Stay up to date on the latest development in data science and bring new idea and technology to the team * Monitor the performance of deployed models together with algorithms and continuously improve model accuracy over time Qualifications * Bachelor’s or Master’s degree in data science, Computer Science, Statistics, or related field * 4+ years of experience as a Data Scientist, with a focus on industries * Descriptive Analytics * Predictive & Prescriptive Analytics (Machine learning, Forecasting, Optimization, choosing the best path) * Strong programming skills in Python and SQL along with libraries and frameworks for machine learning and statistical test, and their variation among databases * Experience with statistical and machine learning techniques * Proficiency in optimizing large, complicated SQL statements and code versioning tools such as Git, Mercurial, SVN or others * Experience with data visualization tools such as Looker Studio, Tableau, and Power BI * Strong problem-solving and communication skills * Experience with Cloud technology and databases (Cloud AWS, Azure, GCP) * Extensive knowledge of Customer relationship management, Customer experience, Next best action, Credit scoring, and Insight & pattern discovery
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. **Get to Know our Team:** The Fintech Commercial team is the glue between external Fintech partners (schemes, PSPs, issuers) and Agoda’s Finance department. We represent the business side of Agoda’s “Pay-in” (Consumer Payments) and “Pay-out” (Business payments) pillars within the Agoda Fintech ecosystem. Together with our Fintech partners and cross-functional stakeholders, we identify and implement payments optimization initiatives, launch new payment methods and drive Fintech innovation across Agoda. **The Opportunity:** We are looking for a talented, results-oriented Payments Operations Analyst to join the Agoda finance team. You will: * Analyze payment partner commercials * Validate strategic deals and own invoice reconciliation * Run financial analysis and data-driven insights * Drive business case development for new fintech initiatives This is an ideal role for someone with 2–4 years’ experience in Finance, Fintech/Tech, or Consulting industries, who wants exposure to payments partner management at scale. Successful candidates tend to have strong analytical and data skills and are self-starters who are comfortable working in environments defined by volatility, uncertainty, complexity and ambiguity. In addition, good performers in this role are organized, possess effective interpersonal skills and can successfully partner with cross functional teams in a result-oriented manner. **In this Role, you’ll get to own:** **Commercial Operations & Controls** * Perform monthly reconciliation of fintech partner commercials (PSPs, Payment schemes, etc.) on a timely basis * Validate partner invoices against contractual terms and transaction-level data * Ensure reconciliation data pipelines remain accurate and complete by coordinating with BI and external partners * Be the trusted owner of reconciliation controls, maintaining clear documentation and partnering with stakeholders to ensure smooth audit walkthroughs each cycle * Maintain documentation trails and process controls in accordance with Finance governance **What You’ll Need to Succeed:** **Required** * Bachelor’s degree in Finance, Accounting, Economics, Business, or related field * Minimum 2 years of experience in:Consulting (Big4 preferred), Corporate Finance, Fintech / Payments, Commercial Finance or Deal Analytics * Advanced Excel skills: financial modeling proficiency required * Analytical mindset with strong quantitative skills * Detail-oriented with strong internal control awareness * Good written and verbal communication skills in English **Preferred** * Experience in payment ecosystem (PSPs, Payment schemes, etc.) * Exposure to SQL or data querying tools * Experience building structured business cases for senior stakeholders * Experience working cross-functionally in fast-paced environment * Knowledge of OTA business models (Merchant, Agency, Commission-based etc.) #### Please review our Hiring Process Guidelines before your interview — click [here](https://careersatagoda.com/interview/)to learn how interviewing at Agoda works.