This position leads structured problem-solving for P0 truck-related initiatives within SPX Express's middle mile line haul and shuttle operations, diagnosing root causes and designing corrective action plans. The role prepares senior leadership updates, coordinates across Network, Operations, Commercial, and Finance stakeholders, and identifies new cost and speed improvement opportunities. Candidates should have 4-6 years of total experience including top-tier management consulting, corporate strategy, or internal strategy/PMO work at a tech or e-commerce company. Strong structured problem-solving, advanced Excel/Sheets modelling, SQL proficiency, clear business communication, project management discipline, and a Bachelor's degree are required. Thai fluency is strongly preferred.
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Vendor Management Lead role within Shopee's SPX Express operations in Bangkok, responsible for leading workforce vendor management across performance, capacity, and acquisition. Main duties include setting vendor performance standards, driving improvement plans for underperforming vendors, leading sourcing and onboarding, and developing vendor portfolio strategies in coordination with Commercial, Operations, and other stakeholders. The role also involves leading and developing the Vendor Performance and Acquisition team. Requirements include a Bachelor's degree in Business Administration, Supply Chain, Logistics, Operations Management, or a related field, and at least 5 years of experience in vendor management, sourcing, logistics, operations, or workforce management, preferably in a team lead or managerial capacity. Candidates need strong analytical, stakeholder management, and negotiation skills, with the ability to manage multiple priorities in a fast-paced operational environment.
The Operations Execution Lead (SPX Express) is responsible for leading day-to-day manpower execution across multiple facilities, ensuring reliable manpower fulfillment and on-time deployment. The role guides the Execution team, works with Operations and manpower vendors to manage gaps and risks, and establishes execution standards, SOPs, and escalation processes. It also drives process improvement and the rollout of manpower-related initiatives. The position requires a Bachelor's degree in Business Administration, Logistics, Supply Chain Management, Operations Management, or related fields, with 3–5 years of relevant experience. Candidates should have team leadership or multi-facility coordination experience, strong problem-solving and analytical skills, and the ability to manage stakeholders and vendors in a fast-paced environment.
SPX Express (Shopee) is hiring an Operation Support staff in Bangkok to support Fleet and Hub Operations performance. The role assists management with day-to-day coordination of business operational activities and administrative tasks, helps handle or assist projects including working scope and operation performance tracking, coordinates with hubs to examine business operations, summarizes operations performance and ground staff attendance, and solves issues related to workflow operations. Candidates need a bachelor's degree in any field, strong problem-solving, communication, and coordination skills, analytical skills to measure performance and monitor operations, and proficiency in Microsoft Office or Google G-Suite. Experience in the logistics industry, especially express business, is a plus. The role requires working 6 days per week, 9:00 AM to 6:00 PM, with alternating holidays on Saturdays or Sundays.
This role is part of the Operations team at Shopee, focusing on the end-to-end operational process from buyer search to product delivery. The position involves driving strategic initiatives across markets to achieve business impact in growth, profitability, and efficiency. The role requires defining project scope and deliverables, acting as an escalation point for problems, and supporting data analysis and competitor benchmarking. Key qualifications include strong critical thinking, project management skills, and the ability to work in a fast-paced environment.
This role involves managing vendor performance and fulfillment planning for logistics operations. Key duties include designing vendor models, controlling costs through benchmarking and negotiation, and ensuring workforce flexibility for peak campaigns. The position also requires leading a team for daily operations, monitoring vendor compliance and SLAs, and managing contracts. Additionally, the manager analyzes performance data to identify trends and improve operational efficiency.
This role involves overseeing operational processes for CBS, mCBS, and nCBS. The lead manages workflows to meet Service Level Agreements (SLAs) and handles backlog chasing. Responsibilities include optimizing manpower with the planning team to align with cycle times and hourly volume. The position requires acting as a leader to monitor staff performance using daily reports, coaching team members, and driving a culture of excellence. The role also entails reporting operational concerns and improvement procedures to management.
This role involves defining CCTV governance frameworks and monitoring standards. The position requires leading the CCTV Command Center team, managing vendors, and overseeing system performance. Key duties include monitoring ground operations via 24-hour surveillance, establishing preventive maintenance programs, and leading AI-enabled CCTV roadmap initiatives. The role also entails approving surveillance designs based on risk assessments and providing executive-level reporting on system performance.
This role involves architecting and leading the deployment of AI-based applications and large language models (LLMs) across operational workflows. The specialist manages the full lifecycle of AI model integration, wrapping machine learning models into scalable APIs and integrating them into full-stack production systems. Responsibilities include designing automated CI/CD pipelines, managing infrastructure using Linux and containerization (Docker, Kubernetes), and implementing telemetry to monitor model performance and optimize systems to meet SLAs. The position requires collaborating with Data Scientists to transition models into production-ready code and with product teams to identify AI integration opportunities.
SPX Express (Shopee) is hiring a commercially minded professional in Bangkok to own workforce commercial activities within Strategic Workforce Planning. The role manages pricing, commercial negotiations, contracts, and commercial mechanisms to ensure competitive workforce cost while supporting operational requirements, working with Vendor Management, Operations, Legal, and external vendors. Key duties include developing pricing structures and cost-optimization initiatives, leading vendor negotiations on rate changes and renewals, managing the end-to-end contract lifecycle with Legal, designing commercial mechanisms such as incentives and penalties, evaluating financial impacts of proposals, and building strategic vendor relationships.