The Server and Cloud Management role at Kiatnakin Phatra Bank Public Company Limited is based in Bangkok, Thailand, within the Digital & Technology division. The position involves designing, implementing, and managing Linux-based server and cloud systems, developing related applications, migrating on-premise applications to the cloud, and debugging cloud stacks. The role requires a bachelor's degree in IT, Computer Science, or a related field, with at least 3 years of Linux system administration experience, 2 years in storage system administration, and 1 year in system hardening. Candidates should be proficient with Linux distributions (RHEL, CentOS, Ubuntu), storage protocols (iSCSI, NFS, Fibre Channel), scripting (Bash, Python), networking, and hardening tools such as SELinux, AppArmor, and firewalls.
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The AI Business Partner (AI Expert) acts as the strategic bridge between business functions and the AI Center of Excellence, identifying, shaping, and accelerating high-value AI opportunities across the organization. This role partners closely with business stakeholders to understand operational challenges, translate them into AI use cases, and drive the end-to-end lifecycle of AI initiatives from ideation and business case development to implementation and value realization. The AI Business Partner promotes AI adoption, facilitates workshops and opportunity assessments, aligns AI initiatives with business priorities, and ensures solutions deliver measurable business outcomes while adhering to governance, security, and responsible AI standards.
About the role Our Ascend vision is to create life opportunities with innovative digital services. Operating in Southeast Asia, we are able to help one of the world’s largest populations of underbanked, the people from some of the poorest provinces who are disregarded by traditional banks. So many lives are waiting for our help. In 2018, we served over 30 million customers in 6 countries (Thailand, Cambodia, Myanmar, Vietnam, Indonesia, Philippines), and processed over 4.5 billion USD. This makes us by far the largest fintech company in SE Asia and growing quickly. As a member of our talented Engineering team, you will help to bring this vision to reality by leveraging the most modern cloud-native technologies. At Ascend, you will be part of a team who are directly responsible for improving the lives of millions Job Description * Work in an agile team to build/develop features and technologies across various aspects of the Java stack, primarily focused on Spring Boot and Spring Cloud/NetflixOSS. * CI/CD deployments on a Kubernetes-based platform, both on-premises and on multi-cloud infrastructure. (AWS and GCP) * Possess an understanding of cloud-native architectures and be familiar with implementations involving service discovery, circuit breakers, client-side load balancing, and other architectural patterns related to elastic infrastructure. * Participate in, and help create a company culture that attracts, retains, and coaches other engineers. The primary deliverable of a senior engineer is more senior engineers. * Conduct design and code reviews. * Provide specific technical expertise to help drive innovation. * Identify emerging technologies to create leading-edge banking products * Partnering with architects and platform engineers to build strategies for execution, drive and facilitate key decisions, and influence others, and lead change where appropriate. Qualifications * A positive, can-do attitude, who naturally expresses a high degree of empathy to others * Bachelor’s Degree in Computer Science or equivalent work experience. * Relevant work experience. Or 3+ years for senior position. * Experience in building complex applications from scratch and decomposing monolithic applications into micro-services. * Experience with a broad mix of technologies, including a strong subset of: 1. Minimum of core Java 8, Spring Boot, Spring Cloud 2. Kubernetes (or Docker/ Mesos and equivalent) 3. MySQL, PostgreSQL, EnterpriseDB, NoSQL (Cassandra, MongoDB) 4. RabbitMQ, Kafka 5. AWS & GCP 6. API Gateway 7. Linux 8. CI/CD (Jenkins, Git) 9. React.JS (Optional) * Experience with distributed architectures, SOA, microservices, and Platform-as-a-service (PaaS). * Experience with Agile and Test-Driven Development (TDD) methodologies. * Experience with high availability, high-scale, and performance systems. * Experience in Automation testing/ or Unit testing is a plus. Location: True Digital Park, Bangkok
Google's projects, like our users, span the globe and require managers to keep the big picture in focus while being able to dive into the unique engineering challenges we face daily. As a Technical Program Manager at Google, you lead complex, multi-disciplinary engineering projects using your engineering expertise. You plan requirements with internal customers and usher projects through the entire project lifecycle. This includes managing project schedules, identifying risks and clearly communicating them to project stakeholders. You're equally at home explaining your team's analyses and recommendations to executives as you are discussing the technical trade-offs in product development with engineers. Using your extensive technical and leadership expertise, you manage projects of various size and scope, identifying future opportunities, improving processes and driving the technical directions of your programs. Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
Job Description * Collaborate with cross-functional teams to identify and prioritize business opportunities that can be addressed through data-driven solutions * Extract insights from large and complex datasets using a variety of tools and techniques * Develop and deploy predictive models and algorithms using statistical AI/machine learning, deep learning and generative AI modeling * Present findings and recommendations to stakeholders in a clear and compelling manner * Implement data-driven solutions in various environments, including integration with existing systems and processes * Stay up to date on the latest development in data science and bring new idea and technology to the team * Monitor the performance of deployed models together with algorithms and continuously improve model accuracy over time Qualifications * Bachelor’s or Master’s degree in data science, Computer Science, Statistics, or related field * 4+ years of experience as a Data Scientist, with a focus on industries * Descriptive Analytics * Predictive & Prescriptive Analytics (Machine learning, Forecasting, Optimization, choosing the best path) * Strong programming skills in Python and SQL along with libraries and frameworks for machine learning and statistical test, and their variation among databases * Experience with statistical and machine learning techniques * Proficiency in optimizing large, complicated SQL statements and code versioning tools such as Git, Mercurial, SVN or others * Experience with data visualization tools such as Looker Studio, Tableau, and Power BI * Strong problem-solving and communication skills * Experience with Cloud technology and databases (Cloud AWS, Azure, GCP) * Extensive knowledge of Customer relationship management, Customer experience, Next best action, Credit scoring, and Insight & pattern discovery
The Senior Associate WFM Manager is a people leader in role, responsible for leading a WFM team, enabling them to be successful and delivering against the prescribed KPIs. The Manager enables their team and team members by providing coaching and feedback, building strong professional relationships, maintaining a regular flow of communication, and providing direction, support, and development. The Manager also contributes to the overall WFM performance and culture, collaborating with peers and broader colleagues to ensure WFM delivers to the company and CEG objectives. The Senior Associate WFM Manager is expected to be an SME in Workforce Management, having a good knowledge of WFM concepts, to support the team with challenges and capability and to adequately represent WFM, to senior stakeholders. **ACTIVITIES PERFORMED ON THE JOB:** * **Coaching and giving feedback:** * Coaching and providing feedback within WFM (usually one-on-one) constructively and creatively, to enable colleagues to perform at their best. * Review performance of individuals and team using performance reports/dashboards, observations, buddying, and reviewing system audit reports. * Manage all underperformance, using the Performance Improvement Plan (PIP) process where appropriate. * **People leadership:** * Build healthy and professional relationships with team members. * Establish and nurture a culture of performance excellence, open feedback, collaboration, recognition, and quality delivery of outcomes. * Organize team building activities that will engage people in teamwork and create a positive work environment. * Ensure the team is well supported to perform their day-to-day activities, including: * ensuring appropriate real-time support is available, taking and managing escalated issues. * Providing approvals as part of the business process (e.g. absorption). * Ensure team schedule is maintained to a high standard to provide stakeholder support and manage team requests and unplanned absence, in line with process. * Provide clarity on performance vs targets, and any other team or group objectives. * Use reward and recognition as part of motivating the team. * Conduct team meetings: sharing important information, updates, performance progress, and broader company updates. * Ensure your team is connected to the company’s WFM objectives and strategy. * Be an example to the team through behavior, living up to the Agoda values and behavior standards expected of people leaders. * Collaborate with other departments, working together to enable overall success (e.g. WFM teams, CEG Operations Teams, CEG Teach Team). * **Reporting & data analysis:** * Work with data from various sources to analyze and observe performance of CEG SLAs and gain insights as a basis for feedback and change suggestions. * Prepare and present team performance data, challenges, issues, ideas, and opportunities. * **Collaboration:** * Collaborate with local WFM team: * On team performance: providing updates about the team, traffic, projects, concerns, challenges, and opportunities. * Participate actively in leadership meetings: share what works well for you, provide feedback and input on decisions or updates, and be open and constructive about what is not working well and how the group can improve. * Stay up to date with products, news, goals, decisions, projects. * Collaborate with other teams: * CEG Operations Leadership and Management. * CEG GSV. * **Personal Management:** * Remain up to date with important company/team/department updates, requirements. * Act in the best interests of the organization: ensuring that we operate with absolute integrity and compliance with all legal obligations or compliance requirements. * Be an active and constructive Agoda team member: Always being respectful to others and seeking to be better together. * Aim to understand, then meet and exceed the expectations agreed with your manager. **EXPECTATIONS – BEHAVIORS AND VALUES** **Behavior****Definition** **_Continuous improvement_**Regularly identify improvement opportunities, quantify them, and follow through to measurable/demonstratable outcomes. Embraces both successes and failures to learn and maximize the benefits. Embraces and drives change, is open and supportive of improvement opportunities identified by others. **_Deliver better together_**Collaborates and engages with colleagues and broader Agoda teams to share ideas and learn and work together toward shared ambitions. Is respectful to colleagues, open to different perspectives /viewpoints, and positively contributes to discussions. **_Enable others` success_**Is committed to building and nurturing a culture of frequent feedback, coaching and career development. Provides clarity on accountability, goals, and progress. Regularly takes the opportunity to connect and align teams and team members to the Agoda/CEG strategy, making these relevant and digestible. **COMPETENCIES REQUIRED** **Analytical Ability & Problem Solving**Can visualise, articulate, conceptualise, or solve both complex and uncomplicated problems using the data available. **Decision making ability**Set a course of action purposely chosen from different alternatives to achieve company objectives. **Effective communication**(Verbal and written)Delivers, receives, and interprets ideas and information, presents information appropriately to a diverse range of audiences, and influences partner decisions Excel/Power Point Skills **Flexibility and Agility**Can adjust behavior to new information and changing circumstances. Be open to new ways of doing things and always experiment with new methods. Works effectively in a dynamic environment. **KPI management**Create and execute a KPI plan designed to help achieve and evaluate success in reaching the company’s goals. **Listening and influencing**Practice attentive and active listening. Can influence strategies that persuade key stakeholders to take action that will promote shared interests and business goals. **Process Improvement**Organise, evaluate, plan, and implement improvements in our internal and external processes and practices. Actively work on creating better processes once changes take place. **Reporting**Be able to confidently give a written account of business metrics, projects, and team performance based on data, observations, or investigations. **Result driven**Driving high standards to accomplish challenging goals. Works hard to achieve them. **Time / workload management & prioritization**Creating a work environment where tasks and responsibilities are accomplished successfully within the time available. **Coaching**Support and develop team members to achieve a specific personal and professional goal by guiding and training. **Develop and Manage team**Govern and coordinate the team to perform in their job. Learn the skills, potential, and ambitions of the team members and define long term success. **Operational Planning & Coordination**Create and execute a detailed plan with the aim to provide a clear vision on how the team, department will contribute to the achievement of the company’s strategic goals **People training**Identify training needs, create, and develop training to help team members with specific knowledge or skills to improve performance in their current roles. **Presentation**Clearly conveys information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. **Team level KPI management**Create and execute a team KPI plan designed to help achieve and evaluate success in reaching the company goals. **Qualifications, Experience and Trainings required:** **Qualifications**High level written & verbal language/communication skills. Intermediate or above computer literacy (MS Excel particularly), high level problem solving / analytical reasoning skills. High level stakeholder management skills. **Experience**6+ years of WFM experience Experience in coaching and developing, in a technical environment. Experience in delivering high-level business objectives or initiatives. **Trainings**OJT, WFM onboarding, RT Onboarding **Must have:** * Deep hands-on experience designing and configuring omnichannel routing strategies (email, voice, chat/messaging) using platforms such as Amazon Connect, Genesys Cloud/PureCloud, or equivalent CCaaS/ACD systems. * Proven ability to build routing logic from the ground up — including skills-based routing, IVR/call flows, queues, priorities, and escalation paths — based on complex, nuanced business requirements. * Strong understanding of contact center architecture (queues, agent skill profiles, SLAs, overflow/failover logic) and how to translate ambiguous business needs into scalable, technical routing designs. * Experience integrating routing platforms with CRM/WFM/reporting tools (e.g. Salesforce, Verint, NICE) is a plus. * Comfortable working directly with engineering/IT teams to implement and troubleshoot routing configurations, and able to independently own technical documentation of routing setups. We welcome both local and international applications for this role. Full visa sponsorship and relocation assistance available.
Senior Consultant role within Deloitte's Enterprise Technology & Performance service line in Bangkok, focused on technology strategy and transformation advisory. The position involves providing end-to-end advisory, assessing business requirements, engaging clients through workshops and presentations, and ensuring quality delivery of work products. The role also includes coaching project teams and supporting proposal development. Candidates need a good honors degree (preferably postgraduate) in IT, Business Information Systems, Business, Engineering, Mathematics, or related fields, with a minimum of 4 years of experience in IT management consulting and IT implementation. Experience across the SDLC and cloud implementation (AWS, GCP, Azure) is required, along with strong analytical and English communication skills.
The role sits within Deloitte's Enterprise Technology & Performance service line and supports technology strategy and transformation advisory work for clients in the telecommunications industry. The analyst helps assess business needs, gather requirements, review functional specifications, support solution prototyping and architecture redesign, validate technology-enabled solutions with clients, and contribute to proposals and point-of-view publications. The position requires at least five years of experience in IT management consulting and IT implementation in telecommunications. Candidates should have a relevant honors or postgraduate degree, familiarity with the overall software development lifecycle, and experience with cloud implementation using AWS, GCP, or Azure. Strong analytical, communication, teamwork, leadership, and consulting skills are also required.
Deloitte Southeast Asia is hiring a Consultant or Senior Consultant for its Artificial Intelligence & Data team in Thailand. The role involves designing and delivering end-to-end AI and data solutions across hyperscaler ecosystems (AWS, Azure, Google Cloud) and modern data/AI platforms (Salesforce, NVIDIA, Databricks, Snowflake), applying generative AI, LLMs, copilots, and agentic AI, and using visualization tools such as Power BI and Tableau to drive insights. The position spans the full project lifecycle from strategy and advisory to technical solutioning and implementation, partnering with internal teams across Southeast Asia and Asia Pacific. Candidates need a good honors degree in a relevant discipline, consulting experience at a Big 4 or equivalent, 4+ years (Consultant) or 6+ years (Senior Consultant), hands-on expertise with data platforms and cloud/AI ecosystems, and exposure to generative AI and LLM technologies.
Deloitte is hiring a Cyber Security Operations Centre (SOC) Consultant in Thailand to support monitoring, detection, investigation and response to cyber security threats across client environments. The role involves triaging security alerts, investigating incidents, supporting incident response activities, operating SIEM/SOAR and related security technologies, developing detection rules and playbooks, and collaborating with client stakeholders to strengthen cyber resilience. Candidates should have a bachelor's degree in computer science, cybersecurity, IT or a related field and 3-5 years of experience in cyber security operations, security monitoring or incident response. Hands-on experience with SIEM, SOAR, EDR, NDR, IDS/IPS, firewalls, cloud security or threat intelligence platforms is required, and familiarity with NIST or MITRE ATT&CK is advantageous.