This role focuses on providing technical support for software applications and cloud infrastructure. You will assist in maintaining system stability and resolving technical issues that impact business operations. The position requires a strong understanding of cloud technologies and the ability to troubleshoot complex technical problems efficiently. You will collaborate with cross-functional teams to ensure seamless integration of cloud services and applications. The role involves monitoring system performance and implementing necessary updates to enhance security and reliability. Success in this position requires a proactive approach to problem-solving and a commitment to delivering high-quality technical support.

This role focuses on driving revenue growth and creating customer value within assigned Enterprise accounts across the Service industry segment in Bangkok. You will be responsible for developing strategic relationships, identifying business opportunities, and delivering ICT and digital solutions that align with client objectives. The position requires a consultative approach to achieve revenue, profitability, and growth targets while ensuring long-term partnership success. You will manage and grow Enterprise accounts, lead sales negotiations, and oversee contract management to ensure deal closure. Increasing customer share of wallet through cross-selling and upselling initiatives is a key responsibility. Collaboration with internal teams is essential to deliver end-to-end solutions that meet customer needs and drive satisfaction.

This role focuses on analyzing customer financial information to assess credit risk and support credit decisions. You will manage credit documentation and monitor receivables to ensure working capital efficiency. The position leverages data visualization, AI, and digital tools to enhance credit analysis and streamline work processes. You will collaborate with sales teams to manage credit approvals and limit adjustments while resolving collection issues. The role involves preparing credit reports and participating in stakeholder reviews. You will also analyze and visualize financial data through dashboards to support business decision-making.

This role focuses on leading external project bidding activities and ensuring the team can prepare high-quality project proposals. You will be responsible for project planning, coordinating cross-functional teams, and defining project scope to align deliverables with business and client requirements. The position involves close collaboration with Business, Product, Technology, and Architecture stakeholders to develop comprehensive and feasible project solutions. You will manage the full lifecycle of project bidding and proposal development, from requirement gathering through submission. This includes analyzing client needs, developing project plans with milestones and resource requirements, and applying strong project governance and SDLC practices. You will also handle risk assessment, mitigation strategies, and stakeholder management to ensure successful project acquisition and delivery planning in a fast-paced digital environment.

This role involves monitoring CCTV systems and security alerts across multiple hubs and warehouses to detect security, safety, and operational irregularities. You will be responsible for identifying and escalating suspicious activities, incidents, and system abnormalities to relevant stakeholders while maintaining 24/7 surveillance coverage. The position requires retrieving video footage for investigations and incident reviews, as well as logging incidents and preparing basic reports. Additionally, you will coordinate with technical teams to resolve maintenance issues and support the daily health checks of the surveillance system. You will assist in routine reporting and administrative support for command center operations, ensuring all monitoring tasks are completed accurately. The role demands strong analytical skills to review CCTV footage and operational logs effectively. Candidates must demonstrate good communication skills to coordinate with internal teams and basic proficiency in Google Workspace for documentation and report writing.

This role involves conducting initial investigations into cases related to driver misconduct, operational fraud, and internal violations. You will collect and review evidence from CCTV, system data, operational records, and interviews to build a comprehensive understanding of each case. The position requires preparing case summaries, supporting documents, and basic investigation reports while coordinating with Operations, HR, BI, and Legal teams to obtain necessary information. You will also be responsible for escalating suspicious findings and procedural breaches to senior team members and maintaining accurate case documentation. Additionally, you will support fraud prevention initiatives and case tracking activities, as well as assist in maintaining investigation dashboards, trackers, and reporting systems. We are looking for a detail-oriented individual with strong analytical and logical thinking skills to join our team. You will need the ability to review CCTV footage, transaction data, and operational logs effectively. Good communication skills are essential for coordinating with internal teams and presenting findings clearly. Basic proficiency in G-suit and documentation/report writing is required. While a Bachelor's degree in any related field is necessary, we welcome fresh graduates. Candidates with at least 2 years of experience in the fraud investigation field will be considered an advantage.

This role involves supporting the daily operations of the Linehaul team, serving as the primary contact point for both internal and external stakeholders. The position requires managing daily truck usage reports, reconciling data, and ensuring trucks arrive at stations on time. You will coordinate closely with subcontractors to adjust truck schedules and manage the number of vehicles needed to handle daily parcel volume effectively. The ideal candidate will possess strong problem-solving skills and the ability to work under pressure in a fast-paced environment. You will be responsible for planning daily truck usage and efficiently managing resources to cope with operational demands. This role requires a proactive approach to identifying and resolving operational issues as they arise.

Shopee's Operations team manages the end-to-end logistics process, ensuring a seamless experience from product listing to final delivery. This role focuses on Middle Mile Line Haul operations, overseeing the critical transportation and distribution network that connects regional hubs. You will lead a team responsible for optimizing traffic flow, yard management, and overall operational efficiency within SPX facilities. The position requires a strategic leader who can drive performance improvements in speed, capacity, and cost while maintaining strict safety and compliance standards. As a Lead Line Haul Manager, you will be the primary driver for daily logistics execution and strategic planning. You will recruit, train, and mentor staff including control tower and ground teams to ensure high performance. The role involves close collaboration with cross-functional departments to integrate processes and resolve operational bottlenecks. You will also be responsible for enforcing policies, conducting root cause analysis on performance fluctuations, and identifying opportunities for continuous process improvement and cost reduction.

This role focuses on analyzing complex datasets to optimize first-mile pickup routes and fleet utilization. You will identify operational bottlenecks and develop strategic initiatives to reduce costs and improve driver productivity. The position involves building operational dashboards to monitor fleet health and translating data into actionable insights for senior leadership. You will also communicate complex findings to stakeholders to ensure alignment across field operations and cross-functional teams.

This role focuses on owning the speed KPI strategy for the SPX Express network. You will set targets, align stakeholders across departments, and translate these goals into clear accountabilities for functional teams. The position requires driving performance to target by leading initiatives, tracking progress, and course-correcting to ensure goals are met. You will also design and pitch improvement strategies to identify gaps and lift speed performance organization-wide. Additionally, you will turn data into decisions by analyzing performance metrics to surface business insights and steer initiatives that maximize impact. Regular reporting to senior leadership and proactive flagging of performance deviations are key aspects of this role.