This Principal role at AIA Thailand is based in Bangkok and sits within the healthcare operations function. The position provides technical medical expertise to support underwriting decisions, customer enquiries, and claims resolution, while managing healthcare services delivered to policyholders. Core duties include advising product development, underwriting and claims teams, developing and implementing AIA healthcare programmes, coordinating with medical and wellness suppliers, and managing rehabilitation cases. The role also involves identifying workflow improvements and supporting broader business growth initiatives. The position requires professional medical guidance capability, experience in underwriting and claims processes, and the ability to collaborate with internal teams and external healthcare partners. Candidates must complete a criminal background check prior to joining, in line with AIA Thailand's recruitment policy and PDPA requirements.


