The Team Lead, Operations Processing supports AIG’s Operations function by driving process improvements, serving as a subject matter expert for policy servicing, and coordinating changes to processes, systems, and services. The role also prepares operational reports, manages SOP governance, and reviews outsourced providers and third-party vendors.
The successful candidate should have 5–7 years of experience in insurance operations, policy servicing, or underwriting support, particularly in Accident & Health and Motor Insurance. The posting also calls for operational excellence, project execution, analytical and communication skills, change-management experience, Microsoft Office proficiency, and good spoken and written Thai and English.
The Manager – Data & Analytics sits within Agoda's Finance Systems & Innovation team, reporting to the Senior Manager (Data & Analytics). The role delivers key data and analytics initiatives for Finance stakeholders, with possible involvement in data governance projects, working closely with Finance users and SMEs to design high-quality data solutions and own initiatives end-to-end.
Responsibilities include consulting stakeholders on suitable data solutions, building end-to-end solutions such as data workflows, dashboards and reports, becoming familiar with Agoda's financial data ecosystem, and helping the Finance Analytics team drive value for the department and the wider business. The position is based in Bangkok, with relocation provided for expatriate candidates.
This role involves leading the Loss and Damage Operation Team to measure and track key performance indicators regarding damage and reporting. The team lead manages daily loss, stuck, and damage performance, identifying bottlenecks and risks to the network operation. Responsibilities include designing mitigation strategies, identifying process improvement opportunities, and managing stakeholders to align on goals. The position requires preparing reporting tools and templates for internal stakeholders and customers, as well as collecting and analyzing data to set up improvement processes.
This role focuses on Business Intelligence and Data Analytics within Shopee's Fulfillment business. The Senior Data Analyst will lead end-to-end data mapping to link warehouse inventory with marketplace products, ensuring real-time visibility. Key duties include designing automated dashboards, executing SQL optimizations, and developing predictive models for demand forecasting. The position also involves building automated billing systems and collaborating with cross-functional teams to drive revenue capture and cost efficiency.
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.
**Get To Know Our Team:**
Strategic Partnerships is a team of creative entrepreneurs that develop solutions for Agoda’s non-accommodation partners and promote Agoda’s top and bottom-line growth. We design tailored business and product solutions with our partners and help them generate measurable value. Members of our team are empowered and supported to grow their market(s) or accounts. We develop win-win relationships and leverage Agoda’s unique accommodations portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we build new channels to increase the visibility of Agoda, introduce more travelers to our great products and service and deliver significant revenues to the overall business.
**The Opportunity:**
We are seeking a Senior Manager, Commercial Excellence to join our Financial Institutions (FI) Vertical within the Strategic Partnerships team, supporting commercial excellence and driving growth across Agoda’s Financial Institutions portfolio.
In this role, you will be at the forefront of commercial analytics and FI-focused project management, combining sharp analytical capabilities with strong commercial judgment to support strategic decision-making across our FI partnerships, spanning banks, card schemes, and wallet partners.
You will need to bring a strong analytical and commercial acumen, coupled with structured problem-solving discipline, project management rigor, and attention to detail. A key part of this role is your ability to act as a strategic bridge across commercial, product, operations, and FinTech teams, translating data-driven insights into measurable business outcomes and influencing cross-functional stakeholders at all levels.
**What You’ll Do:**
**Commercial analytics**
* Own strategic and performance analysis for FI partners across growth, funnel, commercial performance, and profitability, and translate insights into clear recommendations and portfolio priorities
* Build and maintain dashboards, recurring reporting, KPI frameworks, and business review materials to improve visibility, decision-making, and performance management
* Lead deep dives to identify performance drivers, diagnose gaps, evaluate market opportunities, and develop business cases, commercial models, and go-to-market recommendations
* Support action planning and impact tracking against commercial targets, particularly in areas of underperformance or strategic focus
* Partner with cross-functional teams to turn analytical insights into business actions and improve reporting quality, analytical rigor, and fact-based decision-making across the FI organization
**FI Project Management**
* Lead or coordinate key FI initiatives from scoping and planning through execution tracking, stakeholder alignment, and leadership updates
* Drive cross-functional delivery across commercial, product, finance, legal, operations, FinTech, and marketing teams to support initiatives involving banks, card schemes, and wallets
* Establish workplans, timelines, governance, and tracking mechanisms, while managing milestones, dependencies, risks, and issue resolution across FI initiatives
* Act as a central coordinator across FI workstreams, aligning business priorities, analytical insights, and execution plans to drive measurable outcomes
* Support special projects and help build scalable processes and best practices for how FI initiatives are prioritized, managed, and reviewed
**Scope / impact**
* High-impact role at the intersection of strategy, analytics, and commercial execution
* Direct influence on FI vertical growth, partner performance, and prioritization decisions
* Strong exposure to senior stakeholders and cross-functional leadership teams
* Opportunity to shape the commercial excellence agenda, including how performance is measured, managed, and improved
**Required Qualifications:**
* 7+ years of relevant experience in commercial analytics, strategy, project management, consulting, revenue optimization, performance management, or similar fields
* Strong analytical and problem-solving skills, with the ability to structure ambiguity, derive insight from data, and translate analysis into actionable business recommendations
* Strong commercial acumen and business judgment, with a clear understanding of how analysis informs growth, prioritization, and financial outcomes
* Proven ability to influence or lead cross-functional initiatives, manage stakeholders, and drive execution in complex and ambiguous environments
* Experience developing business cases, performance frameworks, and executive-ready recommendations
* Excellent communication skills, including the ability to influence senior stakeholders and present complex ideas in a clear, concise, and compelling way
* High ownership, attention to detail, and strong execution discipline
**Preferred Qualifications:**
* Experience with SQL, BI tools, or data visualization tools is strongly preferred
* Experience leading cross-functional initiatives from insight generation through execution and impact tracking
* International or regional experience in a matrix organization is advantageous
* Experience in OTA,e-commerce,financial institutions, payments, loyalty, travel, e-commerce, fintech, strategic partnerships,or other highly data-driven consumer industries
* Experience working with partner-facing commercial teams and translating commercial needs into analytical solutions
* Advanced Excel and PowerPoint skills; ability to build structured presentations for senior leadership
* Experience managing or mentoring team members is a plus
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.
**Get To Know Our Team:**
Strategic Partnerships is a team of creative entrepreneurs that develop solutions for Agoda’s non-accommodation partners and promote Agoda’s top and bottom-line growth. We design tailored business and product solutions with our partners and help them generate measurable value. Members of our team are empowered and supported to grow their market(s) or accounts. We develop win-win relationships and leverage Agoda’s unique accommodations portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we build new channels to increase the visibility of Agoda, introduce more travelers to our great products and service and deliver significant revenues to the overall business.
**The Opportunity:**
We are seeking a Senior Manager, Commercial Excellence to join our Financial Institutions (FI) Vertical within the Strategic Partnerships team, supporting commercial excellence and driving growth across Agoda’s Financial Institutions portfolio.
In this role, you will be at the forefront of commercial analytics and FI-focused project management, combining sharp analytical capabilities with strong commercial judgment to support strategic decision-making across our FI partnerships, spanning banks, card schemes, and wallet partners.
You will need to bring a strong analytical and commercial acumen, coupled with structured problem-solving discipline, project management rigor, and attention to detail. A key part of this role is your ability to act as a strategic bridge across commercial, product, operations, and FinTech teams, translating data-driven insights into measurable business outcomes and influencing cross-functional stakeholders at all levels.
**What You’ll Do:**
**Commercial analytics**
* Own strategic and performance analysis for FI partners across growth, funnel, commercial performance, and profitability, and translate insights into clear recommendations and portfolio priorities
* Build and maintain dashboards, recurring reporting, KPI frameworks, and business review materials to improve visibility, decision-making, and performance management
* Lead deep dives to identify performance drivers, diagnose gaps, evaluate market opportunities, and develop business cases, commercial models, and go-to-market recommendations
* Support action planning and impact tracking against commercial targets, particularly in areas of underperformance or strategic focus
* Partner with cross-functional teams to turn analytical insights into business actions and improve reporting quality, analytical rigor, and fact-based decision-making across the FI organization
**FI Project Management**
* Lead or coordinate key FI initiatives from scoping and planning through execution tracking, stakeholder alignment, and leadership updates
* Drive cross-functional delivery across commercial, product, finance, legal, operations, FinTech, and marketing teams to support initiatives involving banks, card schemes, and wallets
* Establish workplans, timelines, governance, and tracking mechanisms, while managing milestones, dependencies, risks, and issue resolution across FI initiatives
* Act as a central coordinator across FI workstreams, aligning business priorities, analytical insights, and execution plans to drive measurable outcomes
* Support special projects and help build scalable processes and best practices for how FI initiatives are prioritized, managed, and reviewed
**Scope / impact**
* High-impact role at the intersection of strategy, analytics, and commercial execution
* Direct influence on FI vertical growth, partner performance, and prioritization decisions
* Strong exposure to senior stakeholders and cross-functional leadership teams
* Opportunity to shape the commercial excellence agenda, including how performance is measured, managed, and improved
**Required Qualifications:**
* 7+ years of relevant experience in commercial analytics, strategy, project management, consulting, revenue optimization, performance management, or similar fields
* Strong analytical and problem-solving skills, with the ability to structure ambiguity, derive insight from data, and translate analysis into actionable business recommendations
* Strong commercial acumen and business judgment, with a clear understanding of how analysis informs growth, prioritization, and financial outcomes
* Proven ability to influence or lead cross-functional initiatives, manage stakeholders, and drive execution in complex and ambiguous environments
* Experience developing business cases, performance frameworks, and executive-ready recommendations
* Excellent communication skills, including the ability to influence senior stakeholders and present complex ideas in a clear, concise, and compelling way
* High ownership, attention to detail, and strong execution discipline
**Preferred Qualifications:**
* Experience with SQL, BI tools, or data visualization tools is strongly preferred
* Experience leading cross-functional initiatives from insight generation through execution and impact tracking
* International or regional experience in a matrix organization is advantageous
* Experience in OTA,e-commerce,financial institutions, payments, loyalty, travel, e-commerce, fintech, strategic partnerships,or other highly data-driven consumer industries
* Experience working with partner-facing commercial teams and translating commercial needs into analytical solutions
* Advanced Excel and PowerPoint skills; ability to build structured presentations for senior leadership
* Experience managing or mentoring team members is a plus
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* Agoda Careers[https://careersatagoda.com](https://careersatagoda.com/)
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**Equal Opportunity Employer**
At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our [privacy policy](https://careersatagoda.com/privacy-statement).
**Disclaimer**
We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
## Apply Now
Senior Manager, Strategic Partnerships – Centre of Excellence ( Bangkok based )
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By submitting your Application you confirm you have read and agreed to Agoda applicants [Privacy statement](https://careersatagoda.com/privacy-statement/).
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.
**Get to Know our Team:**
The Performance Marketing Team of Agoda is a world leader in online marketing. This department is highly data-driven and focused on developing at-scale marketing programs that improve the lifetime value of Agoda customers through measurable marketing programs and channels. The team is a blend of the best analysts, marketing strategists, and data scientists in the world. The marketing leadership at Agoda have deep experience in data science, product, strategy, and other marketing fields and have built an organization that thrives on data, creative ideas, and technology. The Performance Marketing Team also fosters a great learning environment. You will be able to learn and grow by working closely with experts from a variety of backgrounds from all over the world.
**In this role, you’ll get to:**
* Spearhead the development, execution, and optimization strategy for growing Agoda’s new & emerging marketing channels
* Conduct end-to-end analysis of large, complex datasets related to channel performance, user behavior, and market trends, translating raw data into actionable insights
* Develop hypotheses, design experiments (e.g., A/B tests), and build structured analyses to rigorously evaluate campaign effectiveness and drive data-driven decisions for channel growth
* Partner closely with various business functions to identify opportunities, analyze, and interpret trends or patterns in complex data sets using different techniques and tools such as SQL or Tableau
* Communicate complex findings, performance updates, and strategic recommendations clearly and concisely to key stakeholders, including senior management.
**What you’ll need to succeed:**
* 4-6 years of experience in Data Analyst position in tech, consulting, e-commerce or digital marketing.
* Bachelor’s degree in Computer Science/Statistics/Math or Engineering or Economics and Finance
* Data-Driven Approach: Strong analytical skills with the ability to analyze data, translate data into actionable insights, and generate impactful recommendations.
* Proficient in business intelligence tools and data warehouse i.e. SQL, Tableau and MS Excel ·
* Innovative Problem-Solving Skills: The ability to tackle complex challenges in a non-linear fashion is essential. We seek a resourceful candidate who can effectively navigate the organization to gather necessary information and implement innovative solutions while adapting to evolving scenarios and leveraging valuable resources creatively.
* Stakeholder management & communication: Ability to effectively communicate, influence and persuade with different levels of stakeholders (including Senior Management) with proven strong commercial acumen
Medtronic is hiring a Channel Operations Spec (Technical Service Channel Specialist) based in Bangkok, Thailand, on a full-time basis. The role supports service channel operations across SEA/APAC, coordinating with service providers and channel partners, managing installation base data, supporting process training, and ensuring accurate documentation and reporting. The position acts as a liaison between Medtronic, service providers, and channel partners to ensure consistent service delivery and governance.
The role requires a bachelor's degree in Business, Engineering, Operations, or a related field, plus 3+ years of experience in channel, service, or commercial operations or vendor management. Candidates need advanced Excel and PowerPoint skills, strong analytical and stakeholder management abilities, and the capacity to work independently in a regional, cross-functional environment. Experience with Power BI, SAP, or healthcare/medical devices is preferred.
The Senior Specialist, Biddable Search role supports clients’ biddable media strategies and day-to-day delivery, including search, social advertising, and programmatic activity. Responsibilities include developing media proposals, allocating client budgets, optimizing SEM performance, monitoring metrics such as CTR, CPC, and CPA, and implementing tactics with clients and third-party teams.
The successful candidate will have at least four years of SEM experience and hands-on knowledge of platforms including Google AdWords, DoubleClick, Bing Ads, YouTube Ads, Facebook, and Instagram Ads. The role also requires strong analytical, consulting, account and team management, Excel, organizational, presentation, and problem-solving skills, along with coaching and performance-management support for junior search staff.
This role is the first marketing hire for SPX Express in Bangkok, responsible for building the marketing function from the ground up. Key duties include owning SPX's brand positioning and messaging, developing the marketing roadmap, driving seller acquisition campaigns with Sales and Commercial teams, setting up measurement frameworks, and presenting ROI-based recommendations to senior management.
The position requires 3 to 5+ years of experience in marketing, brand, growth, or commercial marketing, with strong fundamentals in brand, positioning, segmentation, and digital. Candidates must be fluent in Thai and English, advanced in Excel or Google Sheets, and comfortable working in a fast-moving environment with limited resources and processes.
