This role focuses on the end-to-end management of new service point partners. The primary duties involve onboarding partners by creating system entries, updating Google Maps, and distributing materials. The position requires coordinating with other internal teams to ensure onboarding timelines are met and maintaining accurate partner information. Additionally, the role includes conducting weekly performance reports and handling administrative tasks assigned by the supervisor. The position requires a bachelor's degree and familiarity with Google Sheets and Excel for data summarization. Candidates must possess a detail-oriented mindset and be able to adapt to changes in business direction. English communication skills in writing and reading are required.
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This role is part of the Supply and Demand Planning team, focusing on SPX's daily supply chain planning. The position involves forecasting demand using big data models and managing supply and capacity across teams. The analyst will develop insights and strategies for the SPX Operations Team to address issues in supply chain planning, optimization, human resources, and cost reduction. Additionally, the role requires managing cross-functional teams to ensure the stable growth of the SPX supply chain.
This role serves as the primary contact for gathering evidence and CCTV footage for fraud cases. The officer coordinates with teams for interrogation sessions, participates in offender interrogations, and drafts investigation reports. The position also involves acting as a real-time CCTV monitor and managing security-related tasks. The role requires availability for emergency issues and participation in security projects.
This role involves managing the daily operations of a customer service team to ensure optimal performance and achievement of KPIs. The position requires overseeing process optimization, monitoring performance metrics, and developing training programs for agents. The role also entails handling escalations, collaborating with cross-functional teams, and maintaining quality assurance processes to enhance service delivery and customer experience.
This role involves managing security operations within Shopee warehouses to ensure the safety of assets and personnel. The position requires developing and implementing security policies, monitoring risks, and leading the security team. Key duties include coordinating with law enforcement, managing facility infrastructure like CCTV, and enforcing security protocols. The role also entails summarizing monthly KPIs and managing security manpower during campaigns and standard business operations. The candidate must possess strong risk assessment capabilities and experience in logistics or e-commerce.
This role involves sourcing and overseeing contracts for facility services like catering, cleaning, and security. The position requires managing G&A budgets and advising businesses on efficiency improvements. Key duties include ensuring facility maintenance and handling emergencies. Candidates must have a relevant degree and at least three years of experience in a fast-paced environment, specifically within the tech or Internet industries.
This contract role in Bangkok serves as the main point of contact for gathering evidence and CCTV footage for fraud cases. The position involves coordinating with teams for interrogation sessions, participating in interviews, drafting investigation reports, and acting as a real-time CCTV monitor. The role also includes participation in security-related projects. Candidates must have a bachelor's degree in Law, Political Science, or a related field, with 0-2 years of experience in fraud investigation, prevention, or risk management. Familiarity with CCTV footage and offender interrogation is required.
This role is part of the Operations team at Shopee, which manages the end-to-end operational process from product listing to buyer delivery. The team monitors operational KPIs across the region and performs root cause analysis when performance fluctuates. The position involves cross-functional collaboration with the Recovery Team for loss disputes and follows up on internal SOC RC and TP lost issues. It also includes analyzing lost, stuck, and high-value targets, conducting trend analysis, and coordinating with engineers and logistics managers to update product features and sort codes.
This role supports finance operations within the Business Development and Partnerships team. Responsibilities include conducting regular reconciliations of reports, managing payment processes, and ensuring compliance with regulations and internal controls. The coordinator will assist with processing finance transactions, serve as a point of contact for clients regarding consignment finance, and prepare regular reports for stakeholders. The position also involves monitoring outstanding balances, supporting credit control, and participating in process improvement initiatives. Key qualifications include a Bachelor's Degree in Business Administration, Finance, Accounting, Management, or Economics. Candidates should have 0-2 years of experience in auditing, consulting, or retail firms, and be proficient in Microsoft Office Excel.
This role focuses on monitoring and analyzing Cross-border operations performance to drive improvements. The manager oversees inventory and warehouse management, including creating work standards, control procedures, and receiving/issuing processes. Key duties involve analyzing and troubleshooting inventory issues, reporting to management, ensuring 100% cycle counts and stock takes, meeting Service Level Agreements (SLA) for put-away and pick orders, optimizing warehouse space, handling product returns, and supervising subordinates.