The Senior Solutions Engineer at Amity Accentix (formerly TrueVoice), a subsidiary of Amity Solutions, bridges technology and business needs by designing, implementing, and optimizing voice bot solutions. The role drives the external development lifecycle, transforming customer needs into effective voice bot designs, developing call flows on the Accentix platform, consulting on API integration, and supporting post-launch projects while collaborating with sales, product, and engineering teams. The ideal candidate holds a Bachelor's degree in Engineering, Computer Science, IT, or MIS and brings 3–7 years of software development experience using JavaScript, preferably Node.js. Required skills include MongoDB or other NoSQL databases, Nginx or web server technologies, Git, and Linux commands, with familiarity in GCP, Docker, chatbot/voicebot, and Generative AI considered a plus.


