The Tactical Seller Program Team drives initiatives to boost company performance, focusing on sales value and investment growth. You will lead the end-to-end management of Tactical Initiatives & Packages, managing the full lifecycle from design and budgeting to operational governance and result optimization. This role requires identifying opportunities, designing targeted seller packages, and ensuring consistent execution through standard operating procedures. You will oversee the setup, launch, and execution of initiatives while providing operational support to internal teams. The position involves monitoring key performance indicators to assess effectiveness and making data-driven recommendations for continuous improvement. Success in this role requires a blend of strategic planning and hands-on operational management to drive growth.

The Commercial Academy Lead is responsible for building and continuously improving Lazada Thailand's commercial capability by designing, developing, and managing a comprehensive learning ecosystem for Key Account Managers (KAMs). This role ensures that all commercial teams possess the knowledge, skills, tools, and frameworks required to drive seller growth, deliver business results, and execute strategic initiatives consistently. The role leads end-to-end learning strategy, including onboarding, capability development, upskilling and reskilling programs, competency frameworks, learning content, certifications, and live enablement sessions. Working closely with Category, Commercial Excellence, Business Development, Seller Operations, and Regional teams, the Commercial Academy Lead translates business priorities into practical learning programs that improve commercial execution and organizational effectiveness. The position requires a strategic thinker who can identify capability gaps, design scalable learning paths, and foster a culture of continuous learning across the organization.

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. **Get to Know our Team:** The Agoda Supply Team is a group of creative entrepreneurs that develop solutions for Agoda’s accommodation partners and promote Agoda’s top and bottom-line growth. We design tailored business and product solutions with our partners and help them generate measurable value. The Tech Partnerships Team plays a vital role within our Supply Organization, driving supply performance and ensuring seamless connectivity for our partners. We design and implement strategic win-win initiatives with leading Tech/Connectivity Providers(e.g.channel managers, revenue management systems)–who serve as key touchpoints between our accommodation partners and Agoda. **The Opportunity:** The Business Development Manager– Tech Partnerships,will be focused on supporting the achievement of Agoda’s commercial goals with new and established Tech/Connectivity Partners by working collaboratively across both internal and external teams.In this role, we are looking for people with strong management and business acumen,a high level of operational savvy, and the capability to establish and develop long-term relationships with internal and external stakeholders. You may be a great match for this role if you have a driven personality, face problems with a positive mindset working creatively to find solutions, and you think critically, test, learn from mistakes, and adapt quickly. **In This Role,You’ll Experience:** * Regional Account Ownership: End-to-End commercial ownership and high-level product and strategy roadmap of selected strategic Tech/Connectivity Partners * Business Development:Design strategy and partnership initiatives to identify market opportunities and drive Supply growth via commercial and product innovation * Experimentation: Conduct innovative testing to identify novel approaches to drive performance through data driven decision-making * Communication: Communicate with internal and external leadership teams to provide constructive feedback on account performance and opportunities * Reporting: Handle monthly and weekly reporting and analysis, data driven decision and actions to enhance performance. * Account support: Handle rate and technical enquiries from internal and external stakeholders **What You’ll Need to Succeed:** * 5+ years of Hospitality Tech/OTA experiences or relevant professional experiences * Exposure to large commercial account management conversations/business development * Strong data skills with proven ability to leverage analytics and quantitative methods to inform and influence decision-making * Excellent communication and presentation skills, up to C-level * Highly organized and comfortable with making prioritization decisions * Able to effectively keep track of moving parts across projects and adapt to new information and goals * Ability to work under pressure in a competitive industry/rapidly changing environment **It’s great if you have:** * Proficiency in data analysis tools and software (e.g.Excel, SQL, Tableau) * Understanding of APIs and XML connections #### Please review our Hiring Process Guidelines before your interview — click [here](https://careersatagoda.com/interview/)to learn how interviewing at Agoda works.

This role focuses on managing end-to-end projects for the Migrant segment, including tracking campaign performance across online and offline channels. You will analyze usage patterns and behaviors using internal and external tools to identify key insights and growth opportunities. The position involves overseeing Myanmar online communities on Facebook and TikTok to drive engagement and brand presence. You will also translate documents between Thai, English, and Myanmar to support communication and execution. Acting as the Myanmar market expert, you will provide updates on customer insights, trends, news, and competitive movements to support business planning. You will support the development and execution of product launches, marketing campaigns, and business initiatives for the Migrant segment. This includes coordinating campaign implementation, product setup, and cross-functional communication to ensure successful execution. You will monitor campaign operations and resolve day-to-day issues to ensure smooth delivery and a positive customer experience. Additionally, you will develop and manage content for migrant-focused digital communities and social media platforms to drive customer engagement.

This role focuses on managing and growing a portfolio of high-potential sellers by driving FBS adoption and performance. You will own the seller incubation journey, ensuring a smooth transition from onboarding to scaling operations. The position requires developing data-driven growth plans and monitoring key metrics to optimize fulfillment efficiency and inventory availability. You will act as the primary point of contact for sellers, building strong relationships to ensure successful collaboration and business growth. You will collaborate closely with internal teams across Operations, Marketing, Product, and Warehouse to resolve issues and enhance the seller experience. The role involves identifying seller pain points and providing tailored solutions to improve stock health and operational efficiency. Additionally, you will gather seller feedback to drive continuous improvements in FBS products, processes, and policies.

This role focuses on leading direct delivery projects within the logistics sector, ensuring seamless execution from planning to completion. You will be responsible for developing comprehensive project plans that define scope, objectives, and timelines while establishing strong governance structures. The position requires close collaboration with cross-functional teams to align business objectives and drive operational improvements. A key aspect of this role involves analyzing and optimizing operational processes to enhance service quality and reduce transit times. You will work with data to identify risks and implement strategies that improve capacity and efficiency. Additionally, you will provide regular updates to senior management on project progress and key performance indicators.

You will lead Agoda’s employee-facing People service delivery model, overseeing the People Help Desk, Tier 0 self-service foundations, and Global People Relations Services. This role requires shaping how employees and managers access support across a wide range of People topics, from day-to-day HR questions to complex and sensitive employee matters. You will own the effectiveness of the People support model, ensuring it is clear, trusted, scalable, and increasingly insight-driven. This position is based in Bangkok, with relocation support provided for successful candidates not currently located in the city. You will lead the People Services & Help Desk team to deliver high-quality, consistent, and empathetic Tier 1 support across core HR topics. You will also lead the Global People Relations Services team, ensuring high-quality and well-governed support across complex employee matters such as performance concerns, misconduct, grievances, and disciplinary actions. Your work will directly influence employee experience, manager effectiveness, and the evolution of the People function as Agoda grows globally.

You will lead Agoda’s employee-facing People service delivery model across People Help Desk / Tier 1 support, Tier 0 / self-service foundations, and Global People Relations Services. This is a key leadership role responsible for shaping how employees and managers access support across a wide range of People topics—from day-to-day HR questions and lifecycle support to more complex and sensitive employee matters requiring specialist intervention. You will own the effectiveness of Agoda’s People support model from the employee and manager perspective, ensuring it is clear, trusted, scalable, and increasingly insight-driven. This position is based in Bangkok, with relocation support provided for successful candidates not currently located in Bangkok. The role requires a leader who combines strong service delivery and operational leadership with sound judgment, systems thinking, and the ability to build a modern, scalable People support model in a global, fast-moving organization. You will lead the teams responsible for People Help Desk / Tier 1 services, Tier 0 / self-service and knowledge foundations, and Global People Relations Services, including case governance and specialist support for complex employee relations matters. You will establish strong service principles, operating rhythms, and leadership across the teams responsible for day-to-day People support and complex employee issue resolution. You will also enable digital, conversational, and AI-supported service delivery, partnering with Product, Tech, Systems, and Data teams to improve People support platforms, workflows, and user journeys across self-service and case management.

The Regulatory Risk Manager will lead the development and scaling of proactive, data-driven regulatory risk programs designed to navigate complex legal and compliance landscapes across multiple markets. This role requires identifying emerging regulatory risks, assessing business impact, and designing practical mitigation strategies to ensure the Customer Experience Group remains compliant and resilient. You will serve as a critical bridge between regulatory developments and business decisions, translating fragmented signals into clear priorities and governance. The position demands a strategic operator who can balance structured analysis with executive communication and day-to-day program execution in a fast-paced environment. You will partner closely with Legal, PR, Supply, and other internal business teams to drive cross-functional execution and manage government complaints. The role involves building and operating a regulatory risk management framework that identifies, assesses, and tracks risks across geographies. By incorporating regulatory findings into risk controls and escalation governance, you will help reduce operational noise and build a proactive foundation for country-level risk management.

This role focuses on shaping pricing and commercial strategies for B2B partner opportunities within the New B2B Business division of Booking Holdings. You will advise stakeholders on critical trade-offs and drive value through rigorous execution and experimentation. The position requires close collaboration across Commercial, Product, Data Science, Marketing, and partner-facing teams to ensure alignment and successful outcomes. You will own the evolution of pricing strategies and optimization for B2B partner channels. This involves building and leading experimentation roadmaps, designing tests, defining success measures, and implementing post-test actions. You will evaluate pricing and growth opportunities through structured analysis, including elasticity, incrementality, cannibalization, and scenario modeling. Acting as a trusted advisor, you will surface trade-offs, align priorities, and drive decisions to closure while managing strategic partner and vendor interactions.