You will be responsible for providing technical consultation and support for cement products to customers in the Northeastern region and Laos. You will support the sales team in resolving on-site issues, developing solutions, and creating value through professional technical services. The role involves frequent travel to upcountry areas to ensure customer satisfaction and product quality standards are met. You will work closely with sales, technical, and related teams to develop continuous service strategies. Additionally, you will support the creation of new solutions or technical activities that enhance customer value and help elevate the operational standards and production quality of customer sites.