As the building block that provides solid baseline to the company’s culture of integrity, the Agoda Compliance & Ethics team is at the forefront in driving and maintaining the Agoda Compliance & Ethics program. We are seeking able, confident, curious, and self-motivated professional with experience working in global Compliance &Ethics program to join the energetic &passionate Agoda Compliance & Ethics team who will have significant contribution to strengthen and support integration of Compliance &Ethics program to the business. This position is based in Bangkok. Agoda provides relocation support for successful candidates who are not currently located in Bangkok. Please note that we are not open to remote working or the possibility of being based in other locations. This role is individual contributor. In this Role,you’ll get to * Lead and support day-to-day compliance and ethics initiatives, ensuring key objectives, deliverables, and reporting are completed in a timely manner. * Conduct review of gifts & entertainment, conflicts of interest disclosure,third-party due diligence,risk assessment,monitoring and testing;and drive appropriate mitigation actions in partnership with relevant stakeholders. * Develop,implement and enhance compliance policies,procedures and standard operating procedures (SOPs) to address evolving business and regulatory risks. * Support the development and delivery of compliance training programs, including in-person and virtual sessions, and update e-learning materials in line with evolving business needs. * Promote a strong ethical culture through awareness campaigns, employee engagement initiatives, and cross-functional collaboration. * Partner closely with cross-functional teams such as Legal, Finance, Government Affairs,People, Commercial, Supply and other business stakeholders to embed compliance requirements into business processes. * Drive continuous improvement and efficiency initiatives, including the use of new technologies and digital tools to streamline workflows and reduce manual effort. * Prepare or support management updates and reporting materials, and other compliance-related communications for internal and external stakeholders and leadership. * Support additional and adhoc work as necessary to support the compliance & ethics function and mature the program. What you’ll Need to Succeed * At least 5 years previous experience working in compliance and ethics function or related field(legal,or risk) in multinational medium to large organizations. * Proactive thinking beyond assigned tasks and consistently developing solutions to further the Compliance & Ethics program. * Detailed-oriented, able to connect dots, see the big picture, drive changes, and confidently navigate and appropriately mitigate challenging compliance requirements with business mindsets. * Ability to position the role as C&E strategic advisor and forge trusted relationships with colleagues around the world. * Confident communication skills(verbal and written); English proficiency. * Strong quantitative and qualitative analysis skills. * Strong digital fluency with proficiency in Microsoft 365 and Google Workspace,along with ability to master internal systems and leverage AI tools for workflow optimization. * Must possess the highest integrity,commensurate with a compliance & ethics position. * Ability to operate without extensive supervision and act as a self-starter. * Energetic, fast-paced, and always desire to go the extra mile. It’s Great if you have * Bachelor’s Degree in Law * Experience with the travel industry/technology
The NOC Manager will oversee a world-class team of engineers to ensure optimal customer experiences and operational excellence. Responsibilities include managing daily operations, leading strategic projects, removing roadblocks, and analyzing data to drive performance. The role requires driving AI-driven workload strategies and coaching engineers. The position is based in Bangkok, Thailand.
This role involves providing end-to-end advisory services and overlaying industry insights onto research and analyses to formulate innovative technology-enabled solutions. You will manage assessment and business requirements gathering processes, review functional specifications, and support solutions prototyping and architecture redesign. The position requires engaging with clients through discussions, presentations, and workshops to validate technology solutions and perform work product walkthroughs. You will also develop trusted client relationships, ensure quality assurance and timely delivery, and actively coach project teams to maintain operational excellence. Additionally, you will meet clients regularly to define problem statements, analyze key priorities, and develop responses to client enquiries.
This role focuses on driving B2B sales growth by delivering digital solutions to enterprise and corporate clients. The position requires strategic account management, revenue protection, and the generation of qualified sales pipelines. You will be responsible for expanding market coverage through strong partnerships and deep customer understanding. The role involves translating business objectives into actionable sales plans and monitoring performance to ensure consistent target delivery. You will own end-to-end account management, ensuring service excellence and long-term customer satisfaction. Building strong executive-level relationships and acting as a trusted advisor for digital solutions is a key part of the position. The role also involves driving upselling, cross-selling, and renewal strategies to achieve sustainable revenue growth. You will leverage geographic and demographic insights to identify new business opportunities and collaborate with partners on joint go-to-market initiatives.
Drive sales performance for the Medical & Wellbeing product group to meet established targets. Manage and develop relationships with hospital customers, coordinating with relevant distributors to ensure seamless service delivery. Identify and develop new customer opportunities to expand the customer pipeline and generate continuous business growth. Leverage existing business networks while building and expanding new networks to support sales growth. Explore cross-selling opportunities with other business units to maximize revenue potential. Learn and adhere to Texplore systems and processes to support organizational goals and key performance indicators.
You will drive the profitable growth of Agoda's Strategic Partnerships and Travel Distribution business by managing end-to-end technical account management for the company's largest B2B accommodation partners. This role requires you to take full ownership of connection performance, including new builds, upgrades, and daily success rates, while ensuring optimal access to inventory and rates. You will collaborate cross-functionally with Product Managers to identify business needs and influence the design of next-generation features, while also serving as a trusted advisor to B2B clients by translating business requirements into technical specifications. You will leverage your technical expertise to optimize connectivity with key partners and extract and analyze complex data sets to identify trends and areas for improvement. The role involves automating business processes to support operational efficiency and resolving technical issues that impact client connectivity. You will work with diverse internal teams and world-leading travel providers to deliver innovative, scalable travel solutions at speed.
The Senior Regulatory Risk Analyst will lead the development and scaling of proactive, data-driven regulatory risk programs to navigate complex legal and compliance landscapes. This role involves identifying emerging regulatory risks, assessing business impacts, and designing mitigation strategies that drive cross-functional execution across the organization. You will act as a strategic bridge between regulatory developments and business decisions, transforming fragmented signals into clear priorities and governance frameworks. The position requires a balance of structured analysis, executive communication, and hands-on program management to ensure the Customer Experience Group remains compliant and resilient in a dynamic environment. You will oversee the implementation of risk controls, governance mechanisms, and response playbooks while managing government complaints and ensuring timely remediation. The role demands strong leadership in cross-functional initiatives, including creating cost models and business impact assessments for regulatory scenarios. You will also develop metrics and dashboards to measure program effectiveness and advise senior leadership on risk appetite and strategic responses. This is an opportunity to shape risk management practices at a global scale within a fast-paced, multicultural organization.
We are looking for a highly organized and proactive Executive Assistant to provide comprehensive administrative support to senior-level managers and C-suite executives. This role involves managing complex calendars, coordinating meetings, arranging travel logistics, and handling expense reports. Beyond traditional support, you will play a key role in enhancing the departmental experience by organizing team communications, planning team-building activities, and fostering a positive work environment. You will act as a liaison between executives, managers, and external partners, ensuring smooth operations and prioritizing matters effectively. To succeed in this position, you must demonstrate exceptional time management, organizational, and communication skills. You will work autonomously while maintaining a high level of discretion when handling sensitive information. The role requires flexibility and the ability to collaborate with other EAs and cross-functional teams to achieve organizational goals. Your contributions will ensure the smooth operation of senior leadership activities while driving initiatives that promote employee engagement and collaboration.
This role focuses on the comprehensive management of facility and MEP systems to ensure operational excellence. You will oversee routine maintenance and troubleshooting for all building infrastructure, analyzing operational issues to propose effective technical solutions. The position requires planning and executing preventative and corrective maintenance programs to minimize downtime and improve resource allocation. Additionally, you will conduct regular site visits across various locations to inspect facilities, manage contractor work, and resolve on-site issues efficiently. Travel to provincial sites with overnight stays is required to support multi-site facility management.
This role serves as the regional focal point for employee assistance within the APAC region, leading the response to critical incidents such as security threats, travel disruptions, medical emergencies, evacuations, and employee fatalities. The position requires operational leadership and case coordination to ensure employees receive timely, compassionate, and compliant support during both routine operations and high-impact crisis events. You will act as the primary liaison between the Global Protection and Security (GP&S) team and key stakeholders, including Human Resources, Legal, and Crisis Management, to minimize organizational risk and support informed decision-making. The Employee Assistance Manager is responsible for overseeing complex employee assistance cases from initial notification through resolution while maintaining strict confidentiality of sensitive information. You will develop and maintain regional procedures and playbooks, conduct after-action reviews to incorporate lessons learned, and analyze program metrics to measure effectiveness and identify trends. This role involves preparing executive-level operational reports and supporting monthly and quarterly operational reviews to drive continuous improvement in employee support capabilities.