This role provides high-level administrative support to executives across multiple markets, ensuring the smooth execution of the Suntory Beverage and Food Thailand (SBFHE) agenda. You will act as a trusted gatekeeper and connector to key stakeholders, orchestrating priorities across Thailand, Indochina, North Cluster, and South Cluster. The position requires managing complex calendars, preparing executive materials, and leading monthly People & Culture (P&C) meetings to ensure alignment with organizational targets. You will handle a wide range of responsibilities including departmental purchase requisitions, monthly payroll processing for temporary staff, and travel budget management. Additionally, you will co-lead company engagement activities such as employee programs and events, ensuring smooth logistics and internal communication. The role demands exceptional discretion, strong organizational skills, and the ability to manage sensitive information while maintaining efficient filing and document management systems.

You will lead critical projects focused on managing driver supply for Grab's delivery services. By leveraging data analysis and strategic planning, you will identify operational gaps and design comprehensive solutions to address them. Your role involves overseeing the rollout of new products and optimizing existing ones to ensure platform success. You will collaborate closely with local and regional teams to align initiatives with broader business goals. Your daily work will include experimenting with initiatives to optimize performance for GrabFood and GrabExpress verticals. You will analyze the results of your projects and communicate key findings to a wide range of stakeholders. The role requires the ability to connect insights from data with on-the-ground realities to make informed decisions. You will report to the Deliveries Marketplace Manager and work onsite in the Bangkok office.

This role focuses on optimizing distributor operations and driving efficiency within the supply chain. You will collaborate closely with Area Sales Managers, distributors, and the Retail Trade Marketing team to implement standardized operational processes. The position involves leading health check initiatives to ensure compliance with delivery protocols and service level agreements. You will also be responsible for managing back-end master data and supporting the setup of new distributors to ensure a seamless transition and rapid market entry. You will play a key role in analyzing delivery efficiency and profitability by utilizing data to identify improvement opportunities. This includes driving initiatives such as cashless payment adoption and dynamic routing to enhance operational workflows. Additionally, you will support senior leadership in monthly sales target deployment and provide essential training to distributor teams on operational standards and best practices.

This role focuses on developing and executing indirect category sourcing strategies to support business goals and new business models. You will manage strategic sourcing activities, supplier portfolios, and commercial agreements to optimize cost, quality, service, and supplier performance. The position requires close collaboration with domestic and regional stakeholders to identify sourcing solutions that meet specific business and technical requirements. You will be responsible for managing strategic agreements and purchase orders, including market analysis, price negotiation, and contract administration. The role involves evaluating and managing potential and existing suppliers to ensure performance and compliance with procurement policies. You will also drive the development of Service Level Agreements (SLAs), category management, and supplier portfolio management while identifying opportunities for process and system improvement.

You will collaborate with cross-functional teams across Grab, including Country Business, Operations, Marketing, Engineering, and Product, to understand data requirements and identify key performance metrics. Your role involves delivering data-driven solutions tailored to the evolving needs of the Thailand market. You will report directly to an Analytics Manager and work onsite at the Grab office in Bangkok. You will take end-to-end ownership of medium-sized analytics projects, defining methodologies to ensure reliable, scalable, and reproducible solutions. You will contribute to analytics-wide frameworks and integrate operational and marketing workflows into established data solutions. Additionally, you will mentor junior analysts by sharing technical best practices and guiding problem-solving approaches to help them develop their analytical capabilities.

This role focuses on the end-to-end management of warehouse consumables, covering receiving, storage, issuance, and inventory control. The position requires standardizing inbound and outbound operations to ensure efficient material handling and accurate system data synchronization. You will support the outbound team's daily material collection while maintaining strict consistency between physical stock and digital records. Key responsibilities include managing the full lifecycle of consumables, from supplier receiving and quantity verification to daily issuance for outbound operations. You will conduct regular inventory counts to identify discrepancies and maintain precise system data. The role demands a hands-on approach to warehouse operations, including guiding drivers and ensuring compliance with safety and storage standards.

This role focuses on driving strategic growth and profitability across Southeast Asia markets through data-driven insights. You will develop cross-country frameworks and efficiency metrics to optimize platform performance. The position requires translating complex business questions into actionable quantitative models and strategic frameworks. You will synthesize data into clear presentations for executive leadership and manage key regional deliverables including performance tracking and healthiness metrics. The role demands a blend of technical analysis and strategic communication to support high-level decision-making.

You will leverage workforce management tools to forecast contact volume and optimize staff scheduling across various campaigns and channels. Your role involves developing short-term and long-term capacity plans to ensure optimal interval-level shift coverage and meet strict service level agreements. You will work closely with the Customer Service team to align planning with broader operational goals and proactively adjust workforce plans based on dynamic volume shifts. You will monitor real-time contact queues and agent activities to ensure strict adherence to schedules and target metrics. The position requires managing contact volume, daily attendance, and break schedules, taking immediate corrective actions during volume surges or queue imbalances. You will maintain and update rosters in line with business demands, campaign spikes, and agent availability.

This role focuses on driving business growth through rigorous data analysis and strategic insights. You will analyze market trends and operational data to identify key opportunities and risks, while developing analytical models that support high-level strategic planning. The position requires close collaboration with various business units to deliver data-driven solutions that optimize performance. You will be responsible for designing and maintaining interactive dashboards and automated reports to monitor critical business KPIs. This includes ensuring timely and accurate reporting of online business performance and continuously enhancing data visibility. Acting as a trusted business partner, you will support forecasting, performance reviews, and executive presentations to guide strategic decision-making.

The Business Intelligence (BI) department plays a crucial role in transforming raw data into actionable insights that drive strategic business decisions. The team engages in strategic collaboration and consulting, working closely with stakeholders to define complex problems and provide data-driven recommendations. By leveraging tools such as SQL, Python, and Excel, the team delivers clear, business-focused reports that support operational and process optimization. This role involves developing, maintaining, and automating dashboards and visualizations to facilitate high-impact business changes. The analyst will serve as a consultant to cross-functional teams, identifying business challenges and enhancing analytical capabilities. The position requires a strong focus on data integrity and operational efficiency, ensuring the organization operates with data-informed precision.