This role involves conducting initial investigations into various types of misconduct, including driver-related issues, operational fraud, and internal policy violations. You will be responsible for gathering and analyzing evidence from multiple sources such as CCTV footage, system data, and operational records to build a comprehensive understanding of each case. The position requires close collaboration with cross-functional teams including Operations, HR, BI, and Legal to ensure all necessary information is collected efficiently. You will also be tasked with preparing detailed case summaries and investigation reports while maintaining accurate documentation of all activities. Additionally, you will support broader fraud prevention initiatives by tracking cases and assisting in the maintenance of investigation dashboards and reporting systems.
This role sits at the heart of Agoda's high-volume recruitment engine, serving as the primary point of contact for candidates and a trusted partner to recruiters and business stakeholders. You will manage the end-to-end interview scheduling process, ensuring a smooth and professional experience for every candidate while maintaining accurate records in scheduling systems. The position offers direct exposure to global hiring operations and requires the ability to handle confidential information with discretion in a fast-paced environment. You will be responsible for coordinating complex interview loops for both local and international candidates, proactively identifying potential scheduling conflicts before they impact the process. This role requires exceptional organizational skills and the ability to communicate clearly and professionally across multiple time zones and cultures. You will act as an independent consultant for candidates, guiding them through their journey while keeping internal teams aligned on timelines and expectations.
You will serve as a key individual contributor within a scrum team dedicated to supporting the B2B entity. Your primary focus will be on designing, building, and maintaining high-quality data products, dashboards, and scalable data transformations. These assets are essential for enabling financial reporting, operational analytics, and data-driven decision-making across the organization. You will collaborate closely with Finance, Planning, Revenue Operations, Data Engineering, Product, and Analytics stakeholders to translate complex business requirements into trusted and efficient BI solutions. This role demands strong technical expertise, a high degree of ownership, and the ability to deliver reliable data assets that are accurate, performant, and aligned with specific business needs.
You will support the Supply organization at Agoda by managing end-to-end recruitment processes for assigned roles. You will partner closely with hiring managers to understand business needs, maintain pipeline health, and ensure recruitment targets are met efficiently. Your role involves collaborating with various People Team partners to deliver a high-quality candidate experience while adhering to hiring policies and compliance requirements. This position focuses on building teams that power Agoda’s global partner network. You will use data to identify risks, recommend practical actions, and improve hiring outcomes. You will also contribute to sourcing activities, recruitment events, and process improvements to support the company's growth in the travel industry.
This role focuses on managing the operational aspects of Agoda's engagement with key partners. You will oversee daily campaign activities, ensuring timely setup and monitoring to drive growth. The position requires close collaboration with internal stakeholders and external partners to resolve issues and streamline processes. You will also leverage operational insights to improve service delivery and contribute to management reporting. You will be responsible for driving operations for Agoda's strategic partnerships and managing daily activities to ensure campaign success. The role involves troubleshooting issues across internal teams and partners, requiring strong communication and problem-solving skills. You will track key insights to optimize processes and support improvement initiatives within the organization.
This role involves managing critical migration projects between cloud platforms, specifically overseeing the transfer of users, data, and applications from O365 to Google Workspace and vice versa. You will be responsible for designing and executing detailed migration plans that align with strict business and technical requirements. The position requires close collaboration with cross-functional teams and stakeholders to ensure successful project delivery while maintaining clear communication regarding timelines and potential risks. You will implement comprehensive test plans and quality assurance solutions to validate migration outcomes before deployment. The role demands strong organizational skills to track project progress, identify risks, and propose effective workarounds. Working within a fast-paced IT Operations environment, you will coordinate efforts across different time zones and departments to drive continuous improvement in the company's digital infrastructure.
Agoda is seeking a People Technology Integration Manager to lead critical projects that streamline HR operations and enhance the employee experience. This role focuses on designing and implementing scalable integrations between core HR systems like Workday and payroll platforms, as well as connecting with tools such as Zendesk and Greenhouse. You will own the integration roadmap, optimize automated solutions, and partner with cross-functional teams to deliver end-to-end technical projects. This position requires a strategic mindset to drive continuous improvements and a deep understanding of Workday architecture. You will lead a team of subject matter experts to execute complex integration projects, ensuring seamless data flow and process automation across global operations. The role involves collaborating closely with stakeholders in Payroll, Finance Systems, and BI to assess technology needs and manage timelines. You will also mentor junior team members and drive the adoption of new tools through training and demos. This is an opportunity to make a measurable impact on how Agoda supports its diverse workforce.
This role focuses on managing commission payments and legal documentation for a large network of partners. You will be responsible for reconciling raw data to ensure accurate commission calculations for corporate partners. The position involves verifying tax invoices and supporting finance operations through the internal portal. You will coordinate with various internal teams and external partners to facilitate timely payments and resolve claims. Additionally, you will help establish new processes and manage projects related to finance operations to improve efficiency.
LINE MAN Wongnai is a leading on-demand delivery and lifestyle e-commerce platform in Thailand dedicated to improving the quality of life for locals. This role involves working within a cross-functional squad comprising experts from Product, Marketing, and Operations to elevate healthcare services through the Telepharmacy system. The position focuses on ensuring accuracy, safety, and responsiveness to patient needs in the digital era. You will be responsible for managing night shift operations, processing prescriptions, and providing expert pharmaceutical advice through digital channels.
This role focuses on developing, enhancing, and supporting enterprise applications using modern technologies like Java, React, and Spring Boot. You will work closely with business users, Product Owners, and DevOps teams to deliver high-quality software solutions while ensuring system reliability and operational excellence. The position involves both application support and software development, requiring a strong understanding of the full application lifecycle from development to production support. You will be responsible for maintaining and enhancing reporting solutions using Jasper Reports, supporting legacy applications with VB.NET and VB6, and developing DevOps CI/CD pipelines to automate build, testing, and deployment processes. The role requires strong analytical skills to troubleshoot issues, implement effective solutions, and improve application performance and maintainability. You will also contribute to technical documentation and participate in continuous improvement initiatives to enhance engineering productivity.