The Capacity Planner operates as a specialist within the Global Service Vertical team, focusing on forecasting and operational capacity performance analysis. The role involves forecasting contact center demand, executing resource interventions, and recommending strategies to meet Service Level Agreement (SLA) targets and business objectives. The planner supports Associate Capacity Planners and collaborates with stakeholders to drive continuous improvement. Key activities include medium and short-term forecasting, shrinkage planning, and managing supply and demand levers to ensure efficient operations.

This role supports internal management decision-making by producing business performance analysis and economic information of business activities. The position involves establishing management and execution plans, conducting financial supports, and optimizing internal policies and procedures based on business accounting standards. Key duties include participating in monthly reports on management activities, analyzing profits, and managing production cost models. The role requires a professional with a deep understanding of specialized areas, strong analytical skills to evaluate data, and the ability to work with minimal instruction on new assignments.

This role involves leading and contributing to strategic projects with senior stakeholders across the organization. The Manager will work with executives in commercial, product, supply, marketing, and finance to define strategy and drive key initiatives. Responsibilities include leading a team of analysts, conducting industry and competitor analysis, developing business strategies, and supporting high-quality materials for internal and external audiences. The role also involves tracking OKRs, organizing Quarterly Business Reviews (QBRs), and coaching analysts on data gathering.

This role focuses on developing and delivering training curriculums for AIA products and services to agents and partners. The position involves working with channels to conduct gap analysis, establish training plans, design classes and materials, and coordinate training sessions. Additionally, the role requires monitoring and evaluating training programs, assessing results, and implementing enhancements. The specialist is also responsible for other related tasks to align with business policy and build long-term business growth.

This role is part of the Performance Marketing Team, a data-driven unit focused on developing at-scale marketing programs to improve customer lifetime value. The Associate Manager will manage digital advertising campaigns across various channels. Responsibilities include experimenting with search engine advertising, testing display campaigns on social media platforms, and analyzing data to build optimization models and dashboards. The position requires a strong analytical background and experience in strategy or business operations within the tech industry.

This role is part of the Performance Marketing Team, a data-driven unit focused on developing at-scale marketing programs to improve customer lifetime value. The Associate Analyst will work on search, display, and modeling tasks. Responsibilities include experimenting with text ads and bidding on search engines, testing and optimizing campaigns on social media platforms, and analyzing data to build models and dashboards for account managers. The position is open to fresh graduates and requires a quantitative background.

SCG Cement-Building Materials is hiring a Design Engineer (Post-Tension) in Bangkok under its Civil Engineering function. The role designs post-tension (prestressed concrete) products, prepares product cost estimates for sales support, and works with the B2B sales team on presale activities with government and private designers and key construction influencers. The engineer also develops new knowledge and technology related to post-tension products, supports marketing on brand awareness, manages the design team, and handles project improvement initiatives. Candidates need a bachelor's degree in civil engineering, 0–3 years of work experience, and a controlled professional engineering license at the Associate Engineer (ภย.) level in civil engineering. A driving license and willingness to travel to provinces for short- and long-term assignments are required. Ability to use structural analysis software is considered an advantage.

This role is part of the Performance Marketing Team, a data-driven department focused on developing at-scale marketing programs to improve customer lifetime value. The Senior Analyst, PPC will work across various marketing channels to optimize campaign performance through experimentation and modeling. Responsibilities include analyzing vast amounts of data generated by experiments, developing predictive models using data science techniques, and building dashboards to track performance and derive insights. The role requires close collaboration with product teams and communicating recommendations to stakeholders.

This role involves working within the Performance Marketing Team to develop at-scale marketing programs that improve customer lifetime value. The position focuses on data-driven strategies across search and display channels. Responsibilities include experimenting with text ads and bidding structures on major search engines like Google and Bing, as well as testing and optimizing campaigns on social platforms such as Facebook and Instagram. The role also requires analyzing data from experiments to develop optimization models and building dashboards for account managers. Candidates must possess strong numerical reasoning skills and proficiency in Excel. The ideal candidate holds a Bachelor’s Degree or higher in a quantitative subject such as computer science, mathematics, or engineering. Fluency in English is required. The role offers a great learning environment where you will work closely with experts from diverse backgrounds.

The Brand Marketing team seeks an Analyst to scale digital marketing and brand research efforts. The role involves managing digital campaign planning, A/B testing, and reporting across channels like Meta and YouTube. The analyst will also manage and analyze brand research projects. The position is based in Bangkok, Thailand, offering relocation support. The role requires analyzing campaign and research data to deliver insights that shape team strategy and build an engaging brand in the tech-and-travel space. Responsibilities include conducting A/B testing on platforms like Facebook and TikTok, owning digital campaign performance, communicating test results, and collaborating with external media partners like Google and Meta.