This role focuses on monitoring product performance and delivering actionable insights to drive strategic planning. You will assist in the preparation and consolidation of annual, quarterly, and monthly budgets for the P2P and P2M portfolio. The position requires close collaboration with internal teams to gather financial data and assumptions for accurate forecasting cycles. You will be responsible for monitoring actual expenditures against allocated budgets and highlighting variances to the team. Additionally, you will gather data to perform structured analysis and synthesize insights to support business growth. Building and maintaining dashboards to keep senior stakeholders informed of market movements is a key part of this role.
This role focuses on optimizing the end-to-end logistics network for Shopee's fulfillment ecosystem. You will design and execute daily line haul plans that connect fulfillment centers, sortation hubs, and delivery stations. The position requires managing the balance between internal fleet resources and third-party vendors to ensure cost-efficiency while maintaining high service quality. You will also be responsible for ensuring 100% compliance with strict Service Level Agreements (SLAs) for premium services and time-sensitive lanes. Additionally, you will maximize truck utilization and minimize empty miles in a tightening market, while developing contingency plans for network disruptions and seasonal surges.
This role is part of the Monitor Deloitte team within Deloitte Southeast Asia, focusing on the Consumer Business sector which includes CPG, Retail, Travel & Hospitality, and Agriculture. You will lead a group of professionals, working directly with clients to apply rigorous, evidence-based analytical capabilities to solve complex business challenges. The position involves developing strategic business models, driving growth and transformation through AI and analytics, and building client capabilities for operational excellence. You will identify new market opportunities and recommend changes based on disruptive trends and competitor activity. As a Senior Manager, you are expected to drive business development and manage client engagements independently, often without a manager layer. You will be responsible for leading diverse, high-performing teams and delivering superior value through actionable recommendations. The role requires a strong focus on revenue targets and eminence building, while maintaining high standards of quality and risk management.
This role is part of the Monitor Deloitte team within Deloitte Southeast Asia, focusing on the Consumer Business sector which includes CPG, Retail, Travel & Hospitality, and Agriculture. You will lead a group of professionals, working directly with clients to apply rigorous, evidence-based analytical capabilities. Your primary focus will be solving complex business challenges by developing strategic business models, driving growth through transformation, and building client capabilities. You will identify opportunities for innovation and deliver actionable recommendations that help clients navigate market complexities and achieve sustainable growth. As a Director, you are expected to be a leader who empowers teams and builds productive relationships. You will manage multiple client engagements simultaneously while contributing to the firm's revenue targets and eminence building. The position requires a results-oriented approach to business development, utilizing AI and analytics to accelerate value creation. You will also be responsible for mentoring diverse, high-performing teams and maintaining excellent process discipline to ensure superior quality and risk management.
This role focuses on determining the validity and authorizing the settlement of individual health insurance claims. You will be responsible for assessing claims arising from active policies and making recommendations regarding claim guidelines. The position requires close collaboration with solicitors and third parties during investigations to ensure actions serve the best interests of the company. Additionally, you will manage the timely processing of claim documents and address inquiries related to claims processing. The role also involves identifying opportunities to improve workflows and contributing to a positive work environment that supports long-term business growth.
You will lead the end-to-end product lifecycle for AI initiatives, ensuring alignment with business objectives and delivering high-impact solutions. This role requires a strategic mindset to define product vision and translate complex technical concepts into actionable requirements for engineering teams. You will collaborate closely with cross-functional stakeholders, including data scientists, engineers, and business leaders, to prioritize features and drive product success. The position demands a balance of analytical rigor and creative problem-solving to navigate the evolving landscape of artificial intelligence applications. Your primary focus will be on identifying opportunities where AI can create significant value for customers and the organization. You will own the product roadmap, manage backlogs, and ensure that development efforts are focused on delivering measurable outcomes. Success in this role involves making data-driven decisions, managing stakeholder expectations, and continuously iterating on products based on user feedback and market trends.
Lead the project management team for the B2B Partnerships and Automation team within Agoda's Customer Experience Group. Own the end-to-end vision, structure, and performance of the project management function, setting strategic direction and annual OKRs aligned with global priorities. Drive the portfolio of initiatives focused on automation, AI, and tooling to improve customer and agent experiences, as well as process optimization across the post-booking journey. Partner with commercial stakeholders to translate business needs into deliverable work and ensure the team supports critical business initiatives. This role requires a blend of strategic problem-solving, hands-on execution, and senior stakeholder management in a fast-paced, data-driven environment.
This role focuses on maintaining and repairing critical infrastructure systems within the facility to ensure seamless operations. The technician will oversee the upkeep of power systems, including electrical, water supply, and air-conditioning units, while managing the operational costs associated with these resources. Additionally, the position involves maintaining equipment inventory, preparing tools for use, and ensuring all machinery remains in optimal working condition through regular maintenance and timely repairs.
This role focuses on delivering exceptional service to customers within a retail branch environment. You will be responsible for providing expert advice and resolving customer inquiries to ensure complete satisfaction. The position requires close collaboration with internal teams and external partners to streamline service delivery and meet operational standards. You will also assist with payment processing and gift card distribution to support customer needs effectively. You will act as the primary point of contact for customers, maintaining a welcoming and professional demeanor at the service counter. Staying informed about current sales promotions allows you to provide accurate information and enhance the customer experience. Additionally, you will ensure that all service equipment and facilities are well-maintained and ready for immediate use. This role is ideal for individuals who are service-oriented and eager to build lasting relationships with customers.
This role focuses on enhancing the efficiency of the True Sphere coworking space operations to meet defined targets, including service quality and customer satisfaction. You will provide friendly and efficient service for various functions such as payments, usage inquiries, and account setup or promotions. The position also involves managing sales targets with the team and delivering basic food and beverage services within the First Class service standard. You will be responsible for managing daily operations smoothly, including financial management, inventory, environment, and systems according to company guidelines. The role requires promoting True products and solutions, collaborating effectively with the team, and maintaining up-to-date product knowledge. Additionally, you will handle after-sales service by receiving customer complaints, resolving issues promptly, and coordinating with relevant departments to ensure high customer satisfaction.