This role focuses on determining the validity and authorizing the settlement of individual health insurance claims. You will assess and settle claims arising from policies in force while making recommendations and guidelines to ensure proper processing. The position requires liaising with solicitors and third parties during investigations to determine the best course of action for the company. You will also be responsible for processing claim documents in a timely manner and answering inquiries related to claims processing. Additionally, you will explore opportunities to improve workflows and contribute to a healthy work environment.

This role focuses on providing technical medical expertise to support underwriting decisions and resolve customer inquiries and claims. You will manage healthcare-related services for policyholders and collaborate with internal teams to develop and implement AIA's healthcare programs. The position involves working with medical and wellness suppliers to ensure the delivery of high-quality services and may include managing rehabilitation cases by assessing needs and developing recovery plans. You will provide professional guidance and medical advice to product development, underwriting, and claims colleagues while exploring opportunities to improve workflows and build a supportive work environment. This is a chance to contribute to AIA's mission of helping people live healthier, longer, and better lives while advancing your career in a dynamic and supportive organization.

Join AIA to play a critical role in securing the financial wellbeing of the organization and its customers. You will be responsible for underwriting medical cases for both new business and point-of-sale (POS) transactions within your authority, while preparing cases that exceed authority for committee review. The role involves reviewing and reconsidering appeal cases to provide clear explanations and alternative solutions to agents. Additionally, you will participate in medical training sessions to enhance underwriting performance and efficiency, and actively explore opportunities to improve workflows and build a healthy work environment. This position is essential for ensuring that insurance policies are managed effectively and that products are well-designed and priced. This is an opportunity to contribute to a movement that creates a healthier, more sustainable future for everyone. By analyzing business performance and managing policies in-force, you will safeguard AIA's financial stability while making a tangible difference in the lives of the communities you serve. The role requires a commitment to aligning with business policies to drive long-term growth and supporting the company's mission to help customers live healthier, longer, and better lives.

This role focuses on assessing individual life insurance applications to ensure policy issuance aligns with company guidelines. You will evaluate medical histories, physical conditions, and financial backgrounds to determine risk acceptance, modification, or decline. The position involves collaborating with field forces and internal functions to gather necessary information for informed decision-making. You will also be responsible for explaining underwriting actions and managing related tasks to support business growth and policy compliance. The ideal candidate will contribute to AIA's mission of creating a healthier future by ensuring products are well-designed and priced. You will play a key role in safeguarding the organization's financial wellbeing while securing better outcomes for customers and communities. This opportunity allows you to build a long-term career in a dynamic environment focused on health and sustainability.