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Listing record updated: August 26, 2026. We archive records after 60 days without an update. This date does not confirm that the employer is still hiring.

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About the position

This role focuses on determining the validity and authorizing the settlement of individual health insurance claims. You will assess and settle claims arising from policies in force while making recommendations and guidelines to ensure proper processing. The position requires liaising with solicitors and third parties during investigations to determine the best course of action for the company. You will also be responsible for processing claim documents in a timely manner and answering inquiries related to claims processing. Additionally, you will explore opportunities to improve workflows and contribute to a healthy work environment.

Responsibilities

  • Assess and settle individual health insurance claims arising from policies in force
  • Make recommendations and guidelines for individual health insurance claims
  • Liaise with solicitors and other third parties during investigation and negotiation
  • Process all individual health insurance claims documents in a timely manner
  • Answer inquiries relating to claims processing
  • Explore opportunities to improve workflows and build a healthy environment
  • Perform other related tasks as assigned to align with business policy and build long-term business growth

Requirements

  • Strong attention to detail and accuracy in claims assessment
  • Excellent communication and interpersonal skills
  • Ability to work effectively with solicitors and third parties
  • Proficiency in document processing and data entry
  • Understanding of insurance policies and claims procedures
  • Willingness to undergo a criminal background check as part of the recruitment process

Nice to have

  • Experience in the insurance or financial services industry
  • Knowledge of health insurance regulations and compliance
  • Problem-solving skills and ability to make sound recommendations
  • Ability to work independently and manage multiple tasks

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