Google's projects, like our users, span the globe and require managers to keep the big picture in focus while being able to dive into the unique engineering challenges we face daily. As a Technical Program Manager at Google, you lead complex, multi-disciplinary engineering projects using your engineering expertise. You plan requirements with internal customers and usher projects through the entire project lifecycle. This includes managing project schedules, identifying risks and clearly communicating them to project stakeholders. You're equally at home explaining your team's analyses and recommendations to executives as you are discussing the technical trade-offs in product development with engineers. Using your extensive technical and leadership expertise, you manage projects of various size and scope, identifying future opportunities, improving processes and driving the technical directions of your programs. Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
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Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As a Hardware Operations Manager, you will manage a team of Data Center Technicians. You will oversee the quality installation of server hardware and components and take charge of complicated installations/troubleshooting. Your team will install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). They will also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. They may lead small project teams on larger installations and develop project contingency plans. In this role, you will lead a team of Data Center Technicians who perform quality installations of server and network hardware and their components, and maintain and troubleshoot any tests while modeling teamwork with a positive impact to site culture. You will also manage day-to-day operations and guide the team through the installation, configuration, testing, troubleshooting and decommissioning of our servers. In a similar fashion, you will also oversee the deployment of network components of the data center, lead teams on installations and develop project contingency plans. The AI and Infrastructure team is redefining what’s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide. We're the driving team behind Google's groundbreaking innovations, empowering the development of our AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.
This role serves as a trusted technical advisor and presales partner, supporting the sales team in driving business growth through comprehensive Cloud and ICT Infrastructure Solutions. The position involves understanding complex customer requirements, designing fit-for-purpose technical architectures, and developing compelling proposals and presentations. You will collaborate closely with Sales, Engineering, and Service teams to deliver competitive solutions that meet both business and technical needs throughout the sales lifecycle. You will be responsible for supporting sales activities across government and commercial sectors, engaging directly with customers to understand their needs and recommend value-driven technology solutions. The role requires close coordination with internal stakeholders to ensure smooth solution deployment and high customer satisfaction. You will also monitor project delivery to ensure milestones and deliverables are achieved as planned while providing ongoing technical consultation and support.
The Hardware Operations team manages the physical infrastructure that powers Google's search technology. As an Operations Technician, you will install, configure, test, and maintain server hardware and Linux clusters. You will also configure complex networking components such as routers, switches, and bridges. This role involves leading small project teams for larger installations and developing contingency plans. You will work with cutting-edge infrastructure, performing manual tasks like rack installation and movement. The Technical Infrastructure team builds the architecture that keeps Google's products running. You will deploy new data center infrastructure across teams and ensure the security and integrity of data. The role requires diagnosing and troubleshooting equipment issues while maintaining high security standards. You will perform preventative maintenance and end-of-life disassembly of equipment. This position is essential for keeping Google's networks up and running efficiently.
You will lead the architecture and implementation of corporate core system solutions to meet business requirements. Your role involves managing critical infrastructure components including virtualization platforms, storage systems, and identity services. You will ensure high availability and security across the organization while supporting complex technical migrations and upgrades. The position requires a proactive approach to system monitoring and vulnerability management to maintain operational excellence in a fast-paced environment.
The Google Cloud Platform team empowers organizations to transform their business operations through secure, scalable cloud infrastructure. As a Technical Account Manager, you will guide leading enterprises through their strategic and technical cloud transformation journeys. You will manage professional services engagements to drive adoption of core Google Cloud services, including compute engines and machine learning tools. This role requires close collaboration with cross-functional teams and stakeholders across the globe to ensure successful implementation and customer satisfaction. You will serve as the primary point of contact for key clients, advocating for their technical needs and overcoming adoption barriers. By developing strategic relationships with executives and business leaders, you will align cloud solutions with their long-term business goals. Your expertise will help shape the future of how businesses leverage technology to connect with customers and partners. This is an opportunity to work within a rapidly growing business unit at Google, driving significant impact for clients worldwide.
Google's projects span the globe, requiring managers to maintain a strategic vision while addressing complex engineering challenges. As a Digital Technology Program Manager, you will lead multi-disciplinary initiatives, coordinating with internal stakeholders to guide projects from conception through completion. You will leverage your technical background to manage project lifecycles, identify risks, and communicate effectively with both engineering teams and executive leadership. Your role involves driving technical directions and improving operational processes to support Google's infrastructure. The Technical Infrastructure team builds and maintains the architecture behind Google's products, including data centers and next-generation platforms. You will work within this team to ensure our networks and systems remain robust and efficient. This role requires a blend of technical expertise and leadership skills to manage diverse projects and foster a culture of innovation. You will be responsible for establishing sustainable models for digital content and tools, ensuring they align with Google's high standards for reliability and performance.
You will be responsible for resolving IT application-related incidents, service requests, and problems in a timely and efficient manner that aligns with business requirements. You will employ appropriate application maintenance, support, and incident management processes to investigate and resolve issues while coordinating with cross-functional teams to handle complex application and system problems. Additionally, you will design and maintain expertise in application processes and systems, supervise alerts related to application and system procedures, and provide proactive services to ensure system stability and performance.