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Project Lead

Cushman & Wakefield

The Project Lead at Cushman & Wakefield is responsible for overall governance, client relationship management, commercial performance, financial oversight, and service delivery assurance for a mission-critical data center account in Bangkok. The role ensures the account meets contractual obligations, SLAs, KPIs, compliance requirements, and financial targets while coordinating stakeholders, vendors, and support teams to drive consistent performance and improvement. The position requires 6+ years of experience in account management, facilities management, data center operations, service delivery, or contract management within a mission-critical environment. Candidates should have strong financial and commercial awareness, proven SLA/KPI delivery capability, structured leadership skills, and a Diploma or Bachelor's Degree in Business Administration, Facilities Management, Engineering, Finance, IT, or a related discipline.

Service Level Agreement Project Lead

Hitachi

The Service Level Agreement Project Lead will govern, execute, monitor, and continuously improve SLAs across service projects and lifecycle service commitments. The role covers scope, deliverables, targets, risks, financials, HSE requirements, KPI monitoring, corrective actions, customer reviews, claims, resources, documentation, and escalation management. The successful candidate will have a relevant bachelor's degree and 6–8 years in project management, service operations, service agreement management, or customer-facing service delivery. Experience with SLAs, KPIs, customer contracts, performance reviews, and lifecycle commitments is preferred, while PMP, ITIL, or another relevant certification is advantageous. English and Thai proficiency, stakeholder leadership, analytical problem-solving, contract and risk management, and financial acumen are required.

Special Projects Lead – Strategy & Process Excellence (SPX) - Operations

Shopee

The Special Projects Lead – Strategy & Process Excellence (SPX) sits within Shopee's Operations team in Bangkok and leads high-impact strategic initiatives and special projects aimed at accelerating operational growth, optimizing cross-functional workflows, and improving execution. Core duties include defining and reporting operational and PMO performance metrics, identifying process gaps, translating cross-functional feedback into action items and AI-driven solutions, and engaging internal business units, department leads, and external partners to surface bottlenecks and governance gaps. The role requires 2–4+ years of experience in project management, strategic operations, management consulting, or process excellence, ideally in tech, e-commerce, consulting, supply chain, or logistics. Candidates need strong analytical and problem-solving skills, excellent stakeholder management across frontline and executive levels, and a data-driven, tech-oriented approach with familiarity in AI and modern workflow tools.

Warehouse Project Management Executive

Shopee

The Warehouse Project Management Executive sits within Shopee Thailand's Warehouse Fulfillment team in Samut Prakan, driving operational excellence across multiple fulfillment centers. The role owns end-to-end warehouse projects covering process improvement, capacity and layout planning, and warehouse system/tooling initiatives, working closely with site operations, Regional Fulfillment, Inventory Control, Workforce Planning, Product, BI and external vendors to lower cost per order, raise productivity and inventory accuracy, and protect service levels as volume scales. The position requires a Bachelor's degree and 3+ years of experience in project management, process improvement or operations excellence, preferably in e-commerce fulfillment, warehousing or logistics. Candidates need hands-on knowledge of warehouse processes and KPIs, strong analytical skills with Excel/Sheets and SQL, stakeholder management across cross-functional teams and vendors, Thai and English proficiency, and willingness to travel regularly between warehouse sites in Thailand.

[GSD] Lead, People Tech Operation Excellence (Bangkok Based, relocation provided)

Agoda

Agoda is hiring a Lead for People Technology Operational Excellence within its Global Service Delivery (GSD) team in Bangkok, with relocation provided. The role owns HRIS service operations covering Tier 2+ tickets, change requests, and data access requests, turning operational data into priorities and driving process improvements. Responsibilities include monitoring SLAs, building dashboards, standardizing SOPs, and coordinating change requests with HRIS specialists and project managers. The position requires 8+ years of experience in HRIS or IT service operations, hands-on ticketing tool experience (Jira Service Management, ServiceNow, or Zendesk), strong data analytics skills, and experience creating SOPs and defining service metrics. Workday experience, SQL, and ITIL/Lean/Six Sigma knowledge are nice to have.

Analyst/ Associate, Hotels & Hospitality Group

JLL

JLL is hiring an Analyst/Associate for its Hotels & Hospitality platform, based in Bangkok, focused on hotel asset management projects across Thailand and Vietnam. The role reports to the Senior Vice President of Asset Management and supports a portfolio of international branded and independent hotels under various ownership structures, collaborating with regional advisory, valuation, and Southeast Asia teams. Responsibilities include reviewing P&L and cash flow performance against KPIs such as RevPAR, GOP, EBITDA, and NOI, building financial models, preparing stakeholder reports, reviewing operator budgets and management agreements, evaluating capex proposals, and supporting Annual Asset Management Plans and Strategic Asset Reviews.

Junior Key Account Management (1 year contract) - CP Axtra

CP Axtra (Makro PRO)

CP Axtra (Makro Pro) is hiring a Junior Key Account Management on a one-year contract in Bangkok. The role focuses on co-creating and executing business development strategies for an assigned product category, developing online merchandising and promotion proposals to meet sales targets, and retaining and optimizing key account relationships to drive sales volumes. Candidates should have experience in Category Management, Key Account, and Business Development in businesses with digital solutions, strong communication, negotiation, and problem-solving skills, and a sales-oriented attitude toward exceeding KPIs. Local Thai speakers are required.

Livestream & Content Operations Manager

CP Axtra (Makro PRO)

Makro (CP AXTRA) seeks a Livestream & Content Operations Manager to lead livestream commerce initiatives. The role involves planning and executing end-to-end campaigns, managing large-scale events, and developing content calendars. The manager will oversee operations, including scheduling and budgeting, and monitor performance metrics like viewership and GMV. Responsibilities also include collaborating with internal teams and external partners like KOLs to align content with commercial goals.

Senior Manager - Livestream & Content Operations

CP Axtra (Makro PRO)

Makro (CP AXTRA) seeks a Senior Manager to lead livestream commerce and content initiatives. The role involves planning and executing end-to-end livestream campaigns, managing large-scale events, and developing content calendars. The manager will oversee project operations including scheduling and budgeting, monitor performance metrics like viewership and GMV, and collaborate with internal and external stakeholders to align content with commercial goals.