This role focuses on delivering exceptional service to customers within a retail environment. You will be responsible for assisting customers with inquiries, providing product advice, and resolving issues to ensure high levels of satisfaction. The position requires effective coordination with internal teams and external partners to streamline service delivery. Additionally, you will support daily branch operations, including payment processing and gift card distribution, while maintaining a welcoming and organized customer service counter.

Oversee the daily operations of food and beverage service across restaurants and banquet facilities to ensure high standards of quality and customer satisfaction. Monitor kitchen equipment and banquet preparation to maintain operational readiness and support effective service delivery. Coordinate with cross-functional teams to resolve service issues and provide expert advice on food and beverage offerings. Lead the team by participating in strategic planning, performance assessments, and continuous improvement initiatives to drive departmental success.

Lead the merchandise strategy for multi-brand concept stores, including Comma And (Fashion & Lifestyle) and Hug Craft (Modern Thai Craft). Drive sales and profitability through strategic buying, assortment planning, brand sourcing, and category management. Identify emerging trends, source exciting local and international brands, and curate a compelling product mix that delivers an exceptional customer experience while achieving business objectives. Develop and execute merchandising strategies to achieve sales targets and maximize profitability. Work closely with designers and retail operations teams to ensure timely product development and delivery. Plan and execute product displays and promotions to enhance product visibility and drive customer engagement. Manage relationships with suppliers to ensure product quality and timely delivery.

Lead the strategic planning and execution of leasing operations to drive sales, productivity, and profitability. Develop comprehensive policies and annual budgets to achieve business objectives. Oversee the entire leasing lifecycle, from identifying market needs and presenting properties to negotiating terms and closing deals. Monitor property market trends and provide tenants with essential information to support their operations. Collaborate with internal teams and external stakeholders to ensure seamless leasing processes and high tenant satisfaction.

This role focuses on driving accelerated growth for Unilever International's Digital Commerce business across key ecommerce platforms. You will integrate customer, channel, brand, and shopper insights into strong platform execution to ensure a best-in-class consumer experience. The position requires close collaboration with local market teams, regional Digital Commerce units, marketing, media, supply chain, and external partners to bring Unilever brands to life across online marketplaces and social commerce ecosystems. You will be responsible for translating shopper insights into effective online activations and managing the end-to-end execution of platform campaigns. The role demands a strong understanding of digital commerce trends and the ability to manage day-to-day operations with key ecommerce platforms. You will partner closely with customers and enablers to improve online execution excellence, availability, and fulfillment. Additionally, you will support joint business planning and trade investments while embedding a test-and-learn mindset to drive continuous improvement across all platforms and campaigns.

This role focuses on delivering exceptional customer service within a retail environment. You will interact directly with customers to provide advice, resolve inquiries, and ensure a positive shopping experience. The position involves managing service counters and coordinating with internal teams to support smooth branch operations. You will also be responsible for maintaining accurate records of transactions and supporting the organization's sales objectives through effective customer engagement. You will work in a dynamic retail setting, requiring adaptability and a strong service-oriented mindset. The role involves handling various operational tasks, including payment services and gift card distribution, while adhering to established service standards. You will stay informed about sales promotions to provide accurate information to customers and contribute to the overall efficiency of the customer service department.

This role involves supporting the Manager in overseeing retail sales and service operations to ensure alignment with established standards and business objectives. The position requires acting as a key driver in coaching, mentoring, and developing team members through structured guidance and performance feedback. The successful candidate will collaborate closely with cross-functional teams to enhance service quality, improve customer experience, and drive overall team performance. The responsibilities include planning and managing the end-to-end sales process within the assigned retail store, including sales execution and after-sales service. The role requires supervising and coaching team members on customer service delivery and problem resolution. Additionally, the position involves coordinating with cross-functional teams to resolve customer issues effectively and analyzing sales performance to identify improvement opportunities.

This role focuses on acquiring and onboarding new Order Management System (OMS) partners to expand the business network. You will build and maintain strong, long-term relationships with partners at all levels to ensure mutual success. The position requires close collaboration with internal teams across operations, commercial, and marketing to ensure smooth project execution and delivery. You will be responsible for preparing monthly performance reports, presentations, and pitch decks to engage partners and secure business opportunities. Additionally, you will monitor key performance metrics such as Average Deal Orders (ADO) to ensure partners meet their targets. The role demands a proactive approach to negotiation and problem-solving to drive partnership growth.

This role focuses on developing and executing strategies to enhance customer engagement and drive business growth within the AIA Thailand ecosystem. You will collaborate closely with cross-functional teams to identify market opportunities and optimize customer journey experiences. The position requires a proactive approach to analyzing customer data and translating insights into actionable business plans that support organizational objectives. You will also be responsible for maintaining strong relationships with key stakeholders to ensure alignment with company goals. The ideal candidate will play a pivotal role in shaping the future of customer-centric initiatives by leveraging market intelligence and competitive analysis. You will lead projects that improve service delivery and operational efficiency while identifying new revenue streams. This position offers a dynamic environment where strategic thinking and execution skills are highly valued to achieve measurable business impact.

We are seeking a dynamic Assistant Social Media Communications Lead to spearhead Shopee’s owned social media channels. In this role, you will set the overarching communication direction and tone across platforms including Facebook, TikTok, Instagram, X/Twitter, and YouTube. The position focuses on maximizing Share of Voice, driving community engagement, and scaling brand presence through strategic content. You will manage and mentor a team of social media specialists and content creators while defining long-term communication strategies and daily content pillars. Key efforts include translating marketing campaign objectives into platform-specific angles, establishing crisis management guidelines, and developing growth strategies to dominate social conversations. The role emphasizes data-driven optimization using social listening tools and platform algorithms to improve performance and ROI. Additional responsibilities involve leading viral content initiatives by capturing real-time trends and memes, streamlining workflows for high-volume outputs, and fostering a culture of creative experimentation within the team. This position requires excellent bilingual skills in Thai and English to align local efforts with regional standards.