This role is part of the Service Optimization function within the Customer Experience Group. The Associate Project Manager will partner with the Workforce Management team to improve forecasting, capacity planning, and scheduling. The position involves using SQL and Python to analyze data, build scalable solutions, and drive automation initiatives. The role requires strong analytical skills and the ability to lead cross-functional projects to enhance operational efficiency.
This role focuses on strengthening the security framework for the People Team, specifically ensuring secure access and data governance within Workday (HRIS). The specialist supports related systems like Greenhouse (ATS), Zendesk, and Tableau. Responsibilities include designing secure access controls, maintaining compliance with GDPR and other regulations, supporting SOX audits, and driving process improvements for people data handling workflows. The position requires close collaboration with IT Security, Data Privacy, and HR teams to align security practices with business needs.
This role is part of the Performance Marketing department at Agoda, focusing on data-driven marketing programs to improve customer lifetime value. The position involves analyzing vast amounts of data to optimize campaign performance and develop predictive models. Responsibilities include experimentation with advertising structures and bidding strategies on various search engines, modeling demand elasticity, and building dashboards to track performance and derive insights. The role requires collaboration with product teams to implement roadmaps and communicate recommendations to stakeholders.
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.
**Get To Know Our Team:**
The People Team is a purveyor of opportunity, searching the globe for the most talented individuals and offering them an open, collaborative workplace. By prioritizing skill and potential, we have cultivated a powerful assembly of professionals through our drive for equal opportunity and diversity. We make the move to Agoda a breeze with assisted onboarding programs, and we continue to support and enrich thousands of Agoda employees through individual growth, outstanding learning programs, and various means of assistance. Leading ambitious changes and making a positive impact in the lives of the employees, the People Team is a crucial and rewarding part of the Agoda family.
**The Opportunity:**
This is a high-impact leadership role responsible for scaling one of Agoda’s most critical engineering hiring functions — balancing speed, quality, and long-term talent strategy for the Tech organization. In this role, you will lead a team of TA Partners and Associate TA Partners while collaborating closely with key stakeholders, including Tech Department Leadership and Management, HR Business Partners, and Talent Analytics teams. You will focus on two core areas: driving your team to consistently achieve high-volume, high-quality hiring targets, and leading initiatives that continuously improve the recruitment function.
**In this Role,you’ll get to:**
* Lead the team to hire to target and remain fully staffed by optimizing sourcing strategy, recruitment funnel, and team structure
* Own and manage a high-volume, evergreen hiring engine, delivering 100+ quality hires per year in a fast-paced environment
* Drive improvements to hire quality (measured by objective metrics) through data-driven experimentation
* Ensure operational excellence across every stage of the recruitment process (position intake, JDs, pre-screening, interview scorecards, offer communication, etc.)
* Leverage recruitment data and reporting to partner effectively with your team and the broader business, including Tech Leadership
* Reduce cost per hire while maintaining quality standards
* Ensure Hiring Managers supported by your team develop strong interviewing skills
* Develop strategies to build talent pipelines, adapting the bar appropriately to evolving hiring needs
* Manage, coach, and grow a team of strong recruiters, enabling them to hire game-changers for Agoda
* Act as a hands-on leader — comfortable diving into the details of sourcing, screening, or data when needed, not just managing from a distance
* Explore and adopt AI-powered tools to improve recruiter productivity, candidate experience, and overall delivery
* Lead projects that transform the recruitment function, such as:
* Defining operational excellence standards for the recruitment process
* Introducing new assessment tools
* Building upskilling programs for recruiters
* Experimenting with new recruitment models and approaches
**What You’ll Need to Succeed:**
**Must-Haves:**
* 8+ years of experience in recruitment, with a minimum of 2+years in team management within a fast-paced, dynamic global environment
* Proven experience managing high-volume, high-quality evergreen hiring programs (at least 100+ hires/year)
* Strong ability to leverage data to drive decisions and optimize outcomes
* Leadership skills to rally recruiters around ambitious, stretch targets
* A strategic mindset with a strong focus on measurable impact, paired with a hands-on approach to execution
* Continuous improvement mindset with high ownership — proactively identifying inefficiencies rather than waiting to be told
* Ability to work effectively across multiple senior stakeholders, including Tech Leadership
**Nice-to-Haves:**
* Experience hiring for the Southeast Asia market
* Experience managing relocation-based hiring across multiple international markets
* Some exposure to leveraging AI tools to improve recruiting workflows or delivery
* A track record of progression or promotion in previous roles, reflecting the ability to grow with scope and responsibility
* Exposure to headcount models and resource planning
**Additional Requirements:**
* Fluent in English
* Autonomous, highly motivated, and comfortable operating with a strong sense of urgency
_*This role is based in Bangkok; relocation support will be provided._
#### Please review our Hiring Process Guidelines before your interview — click [here](https://careersatagoda.com/interview/)to learn how interviewing at Agoda works.
### **Discover more about working at Agoda**
* Agoda Careers[https://careersatagoda.com](https://careersatagoda.com/)
* Facebook[https://www.facebook.com/agodacareers/](https://www.facebook.com/agodacareers/)
* LinkedIn[https://www.linkedin.com/company/agoda](https://www.linkedin.com/company/agoda)
* YouTube[https://www.youtube.com/agodalife](https://www.youtube.com/agodalife)
**Equal Opportunity Employer**
At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our [privacy policy](https://careersatagoda.com/privacy-statement).
**Disclaimer**
We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.
**The Opportunity:**
As Area Manager, your main objectives will be to develop and execute an area-level or segment-level strategy, based on data and market knowledge,and to drive significant business growth. You will also be responsible for providing guidance and leadership to account management teams and for delivering targets and growth expectations that form a key part of Agoda’s business goals. To do so, you bring excellent analytical skills, strong account and client management experience, a successful record of sustainable performance and the capacity to lead, motivate, coach and mentor teams.
**In this Role,you’ll get to:**
* Lead the implementation of market strategy in Thailand.
* Lead, inspire,coach and develop teams to grow our local business.
* Implement strategies with top partners to enhance productivity and opportunities to maintain a competitive advantage.
* Deliver on country commercial and profitability targets.
* Work with market leadership on strategic planning and establishing objectives. Develop KPIs to drive strategic priorities.
* Develop and own relationships with key decision makers at hotels, technology partners and other local or regional partners.
* Be a champion for the team. Pitch new ideas backed by business case, recommend changes and/or request additional support for commercial improvements.
* Attend and participate in relevant industry events.
**What you’ll Need to Succeed:**
* More than 6 years of professional experience
* Proven strong leadership skills, team leader and team player is a must
* Past success in mentoring and building results-oriented and solutions-focused teams that cater to strong team dynamics and collaboration as well as long-term partner relationships
* Relevant sales, business development or general management experience
* Deep numerical and analytical skills and attention to details
* Strong communications skills to articulate direction, value proposition and recommended solutions to both external partners and internal stakeholders
* A curious mindset, energized by and adapt well to changes
* Be creative and innovative
* Professional “get it done” attitude and work ethic
* Experience in e-commerce, online or tech business preferred
* Fluency in English is required
**It’s Great if you have:**
* Travel-related or OTA experience a bonus
#### Please review our Hiring Process Guidelines before your interview — click [here](https://careersatagoda.com/interview/)to learn how interviewing at Agoda works.
### **Discover more about working at Agoda**
* Agoda Careers[https://careersatagoda.com](https://careersatagoda.com/)
* Facebook[https://www.facebook.com/agodacareers/](https://www.facebook.com/agodacareers/)
* LinkedIn[https://www.linkedin.com/company/agoda](https://www.linkedin.com/company/agoda)
* YouTube[https://www.youtube.com/agodalife](https://www.youtube.com/agodalife)
**Equal Opportunity Employer**
At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our [privacy policy](https://careersatagoda.com/privacy-statement).
**Disclaimer**
We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.
**We’re looking for a Commercial Finance Manager to join the Finance team in Bangkok. Relocation is provided.**
**In this Role, you’ll get to:**
* Develop and deliver executive-level presentations and narratives that translate complex data, processes, and strategic initiatives into clear, actionable insights for senior leadership decision-making
* Own parts of the company’s forecasts
* Collaborate with senior business partners across departments inside and outside of Finance on impactful projects
* Work in partnership with Booking Holdings and other BHI brands to drive strategy and build value across the group
* Assist in development of business cases related to Agoda’s strategic priorities
* Contribute to the team’s key analyses and reporting packs
* Be part of a diverse, international team of finance professionals
* Help the team provide the necessary information for effective decision-making
**Qualifications & Skills Required**
* 8+ years of total experience, with some of them in an analytically focused role requiring strong commercial creativity and sound financial skills.
* Bachelor’s Degree or higher in business-related or quantitative subject
* Intellectually strong & curious – good strategic thinker with commercial acumen and judgement
* Ability to quickly adapt to a fast-paced environment
* Excellent analytical/numerical skills – including strong attention to detail
* Strong financial modeling skills and advanced knowledge of financial concepts
* Good communication skills – ability to convey messages in a clear and concise manner
**It’s Great if you have:**
* Finance/Corporate Finance/Accounting qualification a plus (e.g. CFA, ACA or CIMA)
* Demonstrable experience with AI automation
* Experience working in the tech industry
* Proficiency with SQL
#Malaysia #Philippines #Australia #Indonesia #London #UK #Canada #USA #NewYork #LA
#### Please review our Hiring Process Guidelines before your interview — click [here](https://careersatagoda.com/interview/)to learn how interviewing at Agoda works.
### **Discover more about working at Agoda**
* Agoda Careers[https://careersatagoda.com](https://careersatagoda.com/)
* Facebook[https://www.facebook.com/agodacareers/](https://www.facebook.com/agodacareers/)
* LinkedIn[https://www.linkedin.com/company/agoda](https://www.linkedin.com/company/agoda)
* YouTube[https://www.youtube.com/agodalife](https://www.youtube.com/agodalife)
**Equal Opportunity Employer**
At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our [privacy policy](https://careersatagoda.com/privacy-statement).
**Disclaimer**
We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.
The Performance Marketing team is looking for a strategic and data-driven Senior Manager to lead the marketing function for one of Agoda’s most strategic partnerships, owning the P&L, leading a team, and driving partnership strategy.
This partnership generates millions in annual revenue across multiple whitelabel brands serving millions of travelers globally.
This position sits at the intersection of strategic thinking and operational excellence — someone who can lead a team, shape marketing strategy, influence partnership direction, and drive measurable business impact through data-driven decision-making and complex stakeholder management.
We’re looking for a proven leader who thrives in ambiguity, builds clarity through frameworks, and can lead complex cross-functional initiatives with discipline and influence, earning strong stakeholder trust and executive confidence.
As a key player in the marketing and partnership ecosystem, you will work closely with partner marketing leadership, regional business development teams, and Agoda’s commercial and product teams to ensure marketing strategies align with business priorities and contribute directly to revenue goals. You’ll be responsible for end-to-end marketing leadership for the partnership.
**What Makes This Role Unique**
**Scale & Impact**
* Own a full P&L for a multi-million dollar partnership
* Direct control over budget allocation and investment levels across channels
* Your optimization decisions drive both immediate ROI and long-term partnership health
**Strategic Complexity**
* Manage multiple brands with different customer profiles
* Navigate the intersection of B2B partnership management and B2C performance marketing
* Balance partner relationships with data-driven optimization
* Influence partner marketing strategy while ensuring Agoda profitability targets
**Channel Mastery & Technical Growth**
**You’ll oversee the full marketing funnel:**
* Metasearch (Google Hotel Ads, TripAdvisor, Trivago, Kayak) — optimize bidding strategies, feed management, price competitiveness
* Paid Search (Google Ads, Bing) — keyword strategy, campaign structure, budget optimization
* App Marketing (Google ACi, Apple ASA) — drive app adoption in key markets
* Emerging Channels (SEO, email/CRM, customer marketing) — build new growth drivers
* Advanced SQL for booking analysis and channel performance tracking
* A/B testing and experimentation methodology with clear measurement frameworks
* Marketing analytics including attribution modeling and incrementality measurement
**Cross-Cultural Collaboration**
* Weekly syncs with partner marketing team
* Joint planning and collaborative problem-solving
* Navigate cultural nuances in partnership management
**Key Responsibilities**
1. Team Leadership & Development
* Manage, mentor, and develop a team of 2-3 marketing specialists
* Set team priorities and OKRs aligned to partnership goals
* Conduct performance reviews and career development conversations
* Foster a culture of experimentation, learning, and accountability
2. Strategic Marketing Leadership & P&L Ownership
* Set overall marketing strategy and influence ROI targets; optimize investment levels to ensure we hit partnership goals
* Guide team on channel strategies and ensure execution excellence
* Own the full marketing P&L for the partnership
* Design experimentation roadmap to validate strategic hypotheses
* Monitor channel health and guide team to drill into anomalies or opportunities
* Oversee dashboard/reporting development and team analytics capability
3. Analytics Strategy & Insights
* Define analytics roadmap and experimentation strategy for the team
* Write SQL queries to answer strategic business questions and guide team on complex analysis
* Guide team on measurement frameworks and experiment design
* Synthesize insights into executive-ready recommendations with business impact quantification
* Build team capability in analytics and experimentation
4. Strategic Planning & Executive Stakeholder Management
* Develop annual marketing roadmap and quarterly plans aligned to partnership goals
* Lead weekly syncs with partner marketing leadership
* Present quarterly business reviews to Agoda leadership (Director/VP level)
* Own the annual planning process and budget allocation across channels
* Partner with Agoda’s commercial and product teams on partnership optimization
* Pitch strategic initiatives to partner executives and navigate differing viewpoints with influence and data
5. Program & Project Management
* Lead large, multi-workstream initiatives end-to-end
* Build detailed project plans with risk mitigation and milestone tracking
* Establish governance cadence and reporting mechanisms
* Ensure disciplined execution across markets and teams
**Requirements**
We’re looking for candidates who demonstrate:
1. Analytical & Technical Skills
* SQL proficiency (daily usage for analysis; comfortable working with multiple tables and complex joins)
* Strong analytical thinking with ability to translate data into actionable insights
* Comfort with marketing analytics tools (Google Ads, attribution platforms, dashboards)
* Bonus: Experience with experimentation design and statistical analysis
* 7-10+ years in marketing, growth, or analytics roles
2. Marketing Channel Knowledge
* Understanding of performance marketing fundamentals (PPC, metasearch, app marketing, or SEO)
* Experience optimizing marketing campaigns toward ROI/profitability targets
* Familiarity with attribution models and incrementality measurement
* Background in digital marketing, growth marketing, or marketing analytics preferred
3. Leadership & Stakeholder Management
* 5+ years people management experience or demonstrated team leadership
* Ability to influence without direct authority in a matrix organization
* Executive communication skills — comfortable presenting to VP/Director level stakeholders
* Required: Complex stakeholder management including partner relationships at senior levels
* Cultural sensitivity for cross-border collaboration
4. Execution Excellence
* Exceptional project management discipline
* Ability to manage multiple concurrent initiatives
* Strong attention to detail without losing strategic altitude
5. Business Orientation
* Understands P&L drivers and growth mechanics
* Makes data-informed decisions
* Focused on impact, not activity
**What We Offer**
Ownership & Impact
* You’re not executing someone else’s strategy — you’re owning the outcomes
* Test new ideas, run experiments, see direct impact on partnership performance
* High visibility to leadership; your metrics are partnership KPIs
Learning Environment
* Work with Agoda’s best-in-class marketing practices
* Experimentation culture with clear measurement and learning
* Complex, ambiguous problems that build problem-solving skills
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.
We’re looking for a Finance Business Partnering Manager to join the Finance team in Bangkok. Relocation is provided.
In this Role, you’ll get to:
* Develop and deliver executive-level presentations and narratives that translate complex data, processes, and strategic initiatives into clear, actionable insights for senior leadership decision-making
* Own parts of the company’s forecasts
* Collaborate with senior business partners across departments inside and outside of Finance on impactful projects
* Work in partnership with Booking Holdings and other BHI brands to drive strategy and build value across the group
* Assist in development of business cases related to Agoda’s strategic priorities
* Contribute to the team’s key analyses and reporting packs
* Be part of a diverse, international team of finance professionals
* Help the team provide the necessary information for effective decision-making
Qualifications & Skills Required
* 8+ years of total experience, with some of them in an analytically focused role requiring strong commercial creativity and sound financial skills.
* Bachelor’s Degree or higher in business-related or quantitative subject
* Intellectually strong & curious – good strategic thinker with commercial acumen and judgement
* Ability to quickly adapt to a fast-paced environment
* Excellent analytical/numerical skills – including strong attention to detail
* Strong financial modeling skills and advanced knowledge of financial concepts
* Good communication skills – ability to convey messages in a clear and concise manner
It’s Great if you have:
* Finance/Corporate Finance/Accounting qualification a plus (e.g. CFA, ACA or CIMA)
* Demonstrable experience with AI automation
* Experience working in the tech industry
* Proficiency with SQL
#Malaysia #Philippines #Australia #Indonesia #London #UK #Canada #USA #NewYork #LA
Please review our Hiring Process Guidelines before your interview — click [here](https://careersatagoda.com/interview/)to learn how interviewing at Agoda works.
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.
**This position is based in Bangkok, Thailand (Relocation package is provided)**
**Get to Know our Team**
In Agoda’s Back End Engineering department, we build the scalable, fault-tolerant systems and APIs that host our core business logic. Our systems cover all major areas of our business: inventory and pricing, product information, customer data, communications, partner data, booking systems, payments, and more. These mission-critical systems change frequently with dozens of releases per day, so we must employ state-of-the-art CI/CD and testing techniques in order to make sure everything works without any downtime. We also ensure that our systems are self-healing, responding gracefully to extreme loads or unexpected input. In order to accomplish this, we use state-of-the-art languages like Scala and Go, data technologies like Kafka and Aerospike, and agile development practices. Most importantly though, we hire great people from all around the world and empower them to be successful. Whether it’s building new projects like Flights and Packages or reimagining our existing business, you’ll make a big impact as part of the Back End Engineering team.
**In this Role, you’ll get to:**
* Lead the development of product features, experiments, technical initiatives, and complex systems.
* Act as a technical leader by shaping architecture decisions, Influence and coach distributed team of engineers
* Continuously improve system architecture and drive better software design and engineering practices.
* Play a key role in strengthening agile and scrum ways of working.
* Collaborate closely with backend, client-side, and infrastructure teams to deliver the best technical solutions.
* Proactively identify opportunities to enhance products, code quality, and development processes.
* Write high-quality, maintainable code while supporting others in doing the same.
* Influence and drive important technical decisions across the organization.
**What you’ll Need to Succeed:**
* 10+ years of experience building performance-critical applications in production environments using JVM tech stack (Java, Scala OR Kotlin)
* Proven experience leading projects, technical initiatives, and/or engineering teams, with full ownership of the systems involved
* Hands-on experience with data platforms such as SQL, Cassandra, or Hadoop, and a solid understanding of selecting the right data solution for different application needs
* Strong knowledge of algorithms and data structures
* Demonstrated excellence in software development and coding
* A proven ability to improve team productivity and effectiveness through KPI-driven engineering practices
* Strong software architecture skills, with experience driving architectural decisions within a team
* A passion for software craftsmanship, continuous learning, and engineering excellence
* Excellent written and verbal English communication skills
**What We Offer**
**Full Relocation and Onboarding Support:**
* Visa sponsorship for you and your family
* Flights, settling-in allowance, and temporary housing
* Dedicated relocation and settling-in advisors
* Relocation buddy program and community events
**Family & Expat Benefits:**
* Partner & children support (school search, legal, etc.)
* International health insurance
* Flexible home visit support
**Agoda Perks:**
* Hybrid working (Bangkok HQ)
* Professional growth and learning budget
* Employee resource groups for every culture and background
**Get to know first-hand testimonials of Agodans relocating from around the world to Bangkok:**[**https://careersatagoda.com/agodans-in-bangkok/**](https://careersatagoda.com/agodans-in-bangkok/)
**Agoda’s Engineering Blog:**[**https://medium.com/agoda-engineering**](https://medium.com/agoda-engineering)
**Equal Opportunity Employer**
At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our [privacy policy](https://careersatagoda.com/privacy-statement).
**Disclaimer**
We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
This role sits within Shopee's Operations function in Bangkok, supporting the SPX (Shopee Express) recovery area. The PMO drives the team's AI and automation roadmap, moving use cases from idea through pilot to live deployment, and scales existing AI solutions while tracking quality and adoption. The position partners with Product and Tech to translate operational pain points into requirements, user stories, and test cases, and builds dashboards to quantify initiative impact such as time saved, manpower freed, cost reduced, and recovery improved.
Candidates need a Bachelor's degree in Computer Science, Data Analytics, Industrial Engineering, Business, or a related field, plus 1-3 years of experience in project or program management, product operations, data analytics, or process automation, ideally in logistics or e-commerce. Hands-on experience with AI tools such as LLM prompting, strong analytical skills with Excel/Sheets and SQL or a BI tool, and the ability to manage stakeholders across Ops, Product, and Tech are required.
