The Engineering Sales Entry Professional provides technical support to related sales teams and customers for Hitachi electrical products. Duties include advising on product use, selecting suitable models and rated capacity by checking single-line diagrams, handling warranty and aftercare requests, preparing repair-service quotations, and coordinating with factory engineers to determine root causes and prevent recurrence. The role also requires mechanical understanding to assess customer and business-partner questions concerning low-voltage and single-phase induction motors and gear motors. Responsibilities include advising on product usage, wiring connections, and star-delta starting operations, as well as collecting information with the factory QA team when customer-side issues occur.



