The Product Manager will drive development and evolution of Amity's Chatbot and GenAI Platform for contact centers. The role involves defining product vision, strategy, roadmap, requirements, priorities, KPIs, and release plans while collaborating with engineering, AI, design, business, and customer-facing teams. The successful candidate will gather and analyze customer requirements and feedback, translate business needs into product specifications, manage the backlog and sprint priorities, and guide chatbot, conversational AI, and GenAI capabilities from discovery through launch. The posting requires at least four years of relevant product management, ownership, or solution consulting experience in software or technology.

