The Manager, MX Master Trainer leads the strategic design and execution of nationwide field force learning and capability-development programs across all MX Retail channels for Samsung in Bangkok. The role is accountable for new product launch readiness, curriculum and content development, trainer leadership and certification, field coaching, digital learning management, content governance, and stakeholder and project management, ensuring alignment with local and regional priorities. The position requires a Bachelor's degree, 7+ years of experience in sales or product training with at least 3 years in trainer leadership, and experience in new product launch training, Train-the-Trainer, and learning evaluation. Preferred backgrounds include smartphones, consumer electronics, telecom, technology retail, FMCG, or consumer goods, plus proficiency with LMS and digital learning platforms, strong analytical and stakeholder skills, and fluent Thai and English.
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Agoda is hiring a Lead Application Security Engineer to join its Security Department in Bangkok, Thailand, supporting security, compliance, and security operations across the company. The role sits in a fast-paced DevSecOps environment and focuses on integrating security testing into continuous deployment and integration flows, while performing design reviews, code review, and remediation at scale. The position requires strong software engineering foundations with at least 7 years of technical experience across areas such as threat modeling, secure coding, authentication, and network security, plus hands-on cloud and SDLC experience. Candidates are expected to work with microservices, web, and mobile platforms across on-premise and public cloud data centers.
The Senior Manager, Planning is responsible for developing and managing media strategies, planning, and execution for assigned brands. The role involves collaborating with cross-functional teams, including strategy, investment, analytics, and digital specialists, to deliver integrated campaign plans. Candidates must have a Bachelor's degree in Communication, Marketing, or a related field, a minimum of 7 years' experience in media planning or integrated communications, and strong analytical and communication skills.
This role involves developing and managing media strategies, planning, and execution for assigned brands. The Senior Manager will collaborate with cross-functional teams to deliver integrated campaign plans and set clear objectives and KPIs. Responsibilities include tracking campaign performance, conducting competitive analysis, and maintaining relationships with media partners. The position requires a Bachelor's degree and a minimum of 7 years of experience in media planning or integrated communications. Candidates must possess strong analytical skills, the ability to interpret data, and fluent English communication skills.
Agoda seeks a Global Technical Helpdesk Manager to lead Level 1 IT support operations. The role involves managing frontline teams, driving service excellence, and ensuring a high-quality, customer-centric support experience. Responsibilities include leading global helpdesk operations, setting and tracking team OKRs, overseeing daily service operations, and ensuring incident and request processes are followed. The manager will use data to improve workflows and work closely with Infrastructure, Security, Engineering, and business teams. Key qualifications include a Bachelor's degree in IT or related field, 7+ years of experience in IT support or leadership, and strong understanding of ITIL/ITSM practices. Familiarity with Microsoft 365, Entra, Active Directory, and ITSM tools like ServiceNow is required.
The Commercial Director leads from the front with full P&L ownership, driving high-impact strategy and business planning. The role involves building powerful partnerships with General Managers of Distribution Partners to accelerate growth. Key duties include identifying market opportunities, designing and executing commercial initiatives, and managing volume and profit targets. The position requires aligning volume goals with country P&L, developing value chains with partners, and managing trade spending to ensure brand presence. The role also involves defining revenue management strategies, setting channel execution standards, and analyzing sales performance against targets using Nielsen reports.
The Senior Endorser Manager leads the development and execution of a regional influencer and ambassador strategy across lifestyle creators, streamers, and talent in sports, gaming, and music. The role involves establishing a centralized management framework for talent vetting, contracting, performance measurement, and compliance. Additionally, the manager designs scalable playbooks and training programs to enable local teams to activate influencers consistently and effectively across markets.
SimplifyNext is a digital engineering firm specializing in agentic AI, application modernization, and intelligent automation. The OutSystems Developer will design and build enterprise-grade applications on OutSystems O11, including Reactive Web and Mobile solutions. Responsibilities include translating business requirements into technical designs, implementing integrations using REST/SOAP APIs, and contributing to CI/CD pipelines. The role also involves collaborating with the AI and automation practice to deliver AI-augmented workflows. Key qualifications include 7+ years of development experience with at least 4 years in OutSystems, solid understanding of application architecture, and Agile/Scrum experience.
Agoda seeks a Global Technical Support Engineer Manager to lead Level 1 IT support operations. The role involves driving service excellence and ensuring a high-quality, customer-centric support experience. The manager will oversee daily service operations, including reporting on ticket volumes and response times, and ensure incident and request processes are followed effectively. Responsibilities include working with Infrastructure, Security, and Engineering teams to support issue resolution and providing IT input into upcoming projects. The ideal candidate will have a strong track record in managing frontline IT support teams and balancing operational performance with people leadership.
Agoda is seeking a Senior Security Operations Engineer to operate and improve key enterprise security platforms across endpoint, server, network, and secure access environments. The role involves working closely with infrastructure, network, IT, and engineering teams to strengthen security operations, improve service reliability, and drive automation across critical security technologies. The engineer will design and optimize CrowdStrike, administer Zscaler ZIA, ZDX, and ZPA, and troubleshoot network connectivity and VPN issues. The position requires using APIs and scripting to automate tasks and deploying configurations through Terraform and CI/CD pipelines.