The Fintech Commercial team serves as the critical bridge between external fintech partners and Agoda's Finance department. This role involves representing the business side of Agoda's 'Pay-in' and 'Pay-out' pillars within the fintech ecosystem. You will work closely with fintech partners and cross-functional stakeholders to identify and implement payment optimization initiatives. The position focuses on driving fintech innovation and launching new payment methods to enhance the overall payment infrastructure. As a Senior Analyst, you will be responsible for analyzing payment partner commercials and validating strategic deals. You will own the invoice reconciliation process and drive business case development for new fintech initiatives. This role requires a results-oriented professional who can manage complex financial data and provide actionable insights to support business decisions. You will be expected to work in a dynamic environment defined by volatility and complexity.

The Agoda Ambassador program brings together creators, agencies, and Agoda teams to grow the business through authentic, performance-led content. The program operates across two verticals: Activities and Accommodations. This global individual-contributor role will lead the Activities vertical end to end, from creator acquisition and activation through agency partnerships, content growth, business strategy, and performance management. The role will also lead the engagement vertical across both Activities and Accommodations, own the program’s cross-vertical automation agenda, and support broader Accommodations priorities where required. Success requires a strong commercial mindset, operational discipline, analytical fluency, and the ability to influence creators, agencies, and internal stakeholders. Program strategy and business growth • Lead end-to-end business and operational ownership of the Activities vertical within the Agoda Ambassador program. • Develop and execute strategies to grow Activities bookings, active creators, posting frequency, and relevant content supply. • Use data and business insights to identify growth opportunities, diagnose performance gaps, and prioritize initiatives. • Work closely with the Activities Marketing team to create and activate promotional codes that support creator campaigns and business growth. • Support broader Accommodations and Brand team priorities where required, while maintaining focus on core Activities metrics. Creator, agency, and partner management • Drive creator acquisition, onboarding, activation, and ongoing engagement for Activities. • Scale agency partnerships by unblocking the onboarding pipeline and directly managing relationships with at least three agencies. • Build trusted relationships with creators and partners, communicate expectations clearly, and resolve issues that affect participation or performance. Engagement leadership across Activities and Accommodations • Lead the Agoda Ambassador engagement vertical across both Activities and Accommodations, defining the engagement strategy, priorities, and operating rhythm for creators and agencies. • Own the cross-vertical engagement charter, including content calendars, creator and agency communications, email responses, surveys, and the rollout of new propositions. • Design and deliver initiatives that increase creator participation, posting frequency, content creation, and sustained program activity across both verticals. • Use engagement and performance data to identify opportunities, refine communications, and improve creator and agency effectiveness. Content activation and program operations • Plan and activate creator content for Activities across relevant social platforms and markets. • Coordinate product and supply workflows with internal teams, balancing partner needs with program and business performance. • Manage multiple workstreams across creators, agencies, marketing, product, technology, supply, and Brand stakeholders in a fast-paced global environment. • Provide product and technical support by identifying issues, coordinating with the right teams, and driving them through to resolution. Automation, analytics, and performance • Lead the automation of the Agoda Ambassador program across both Activities and Accommodations to improve efficiency, scalability, and partner experience. • Track, analyze, and communicate program performance, including daily Activities bookings, the number of active creators generating at least one booking, creator posting activity, and the volume of Activities content created. • Build clear performance views and translate data into recommendations, actions, and business decisions. • Continuously improve operating processes, identify bottlenecks, and create scalable ways of working across teams and external partners. What you’ll need to succeed • 4-5 years of relevant experience in social media, affiliate marketing within an online business, creator or influencer programs, agency management, partnerships, or a related field. • Demonstrated experience managing creator, agency, or partner relationships and delivering measurable commercial or engagement outcomes. • Strong analytical skills and hands-on comfort with SQL and Tableau, with the ability to turn data into clear business insights and growth strategies. • Experience using social monitoring tools to understand content activity, engagement, and program performance. • Experience with AI tools such as Claude, or a strong willingness and ability to learn and apply them to improve program operations. • Excellent stakeholder management, agency negotiation, creator communication, commercial thinking, and project management skills, including the ability to influence without direct authority. • Strong problem-solving skills, attention to detail, and a bias for action, with the ability to lead complex cross-functional work and manage multiple priorities independently. • High proficiency in written and spoken English, with the ability to communicate effectively across global teams and external partners.

The Agoda Ambassador program brings together creators, agencies, and Agoda teams to grow the business through authentic, performance-led content. The program operates across two verticals: Activities and Accommodations. This global individual-contributor role will lead the Activities vertical end to end, from creator acquisition and activation through agency partnerships, content growth, business strategy, and performance management. The role will also lead the engagement vertical across both Activities and Accommodations, own the program’s cross-vertical automation agenda, and support broader Accommodations priorities where required. Success requires a strong commercial mindset, operational discipline, analytical fluency, and the ability to influence creators, agencies, and internal stakeholders. **In this role, you’ll get to** **Program strategy and business growth** • Lead end-to-end business and operational ownership of the Activities vertical within the Agoda Ambassador program. • Develop and execute strategies to grow Activities bookings, active creators, posting frequency, and relevant content supply. • Use data and business insights to identify growth opportunities, diagnose performance gaps, and prioritize initiatives. • Work closely with the Activities Marketing team to create and activate promotional codes that support creator campaigns and business growth. • Support broader Accommodations and Brand team priorities where required, while maintaining focus on core Activities metrics. **Creator, agency, and partner management** • Drive creator acquisition, onboarding, activation, and ongoing engagement for Activities. • Scale agency partnerships by unblocking the onboarding pipeline and directly managing relationships with at least three agencies. • Build trusted relationships with creators and partners, communicate expectations clearly, and resolve issues that affect participation or performance. **Engagement leadership across Activities and Accommodations** • Lead the Agoda Ambassador engagement vertical across both Activities and Accommodations, defining the engagement strategy, priorities, and operating rhythm for creators and agencies. • Own the cross-vertical engagement charter, including content calendars, creator and agency communications, email responses, surveys, and the rollout of new propositions. • Design and deliver initiatives that increase creator participation, posting frequency, content creation, and sustained program activity across both verticals. • Use engagement and performance data to identify opportunities, refine communications, and improve creator and agency effectiveness. **Content activation and program operations** • Plan and activate creator content for Activities across relevant social platforms and markets. • Coordinate product and supply workflows with internal teams, balancing partner needs with program and business performance. • Manage multiple workstreams across creators, agencies, marketing, product, technology, supply, and Brand stakeholders in a fast-paced global environment. • Provide product and technical support by identifying issues, coordinating with the right teams, and driving them through to resolution. **Automation, analytics, and performance** • Lead the automation of the Agoda Ambassador program across both Activities and Accommodations to improve efficiency, scalability, and partner experience. • Track, analyze, and communicate program performance, including daily Activities bookings, the number of active creators generating at least one booking, creator posting activity, and the volume of Activities content created. • Build clear performance views and translate data into recommendations, actions, and business decisions. • Continuously improve operating processes, identify bottlenecks, and create scalable ways of working across teams and external partners. **What you’ll need to succeed** • 4-5 years of relevant experience in social media, affiliate marketing within an online business, creator or influencer programs, agency management, partnerships, or a related field. • Demonstrated experience managing creator, agency, or partner relationships and delivering measurable commercial or engagement outcomes. • Strong analytical skills and hands-on comfort with SQL and Tableau, with the ability to turn data into clear business insights and growth strategies. • Experience using social monitoring tools to understand content activity, engagement, and program performance. • Experience with AI tools such as Claude, or a strong willingness and ability to learn and apply them to improve program operations. • Excellent stakeholder management, agency negotiation, creator communication, commercial thinking, and project management skills, including the ability to influence without direct authority. • Strong problem-solving skills, attention to detail, and a bias for action, with the ability to lead complex cross-functional work and manage multiple priorities independently. • High proficiency in written and spoken English, with the ability to communicate effectively across global teams and external partners.

The Agoda Ambassador program brings together creators, agencies, and Agoda teams to grow the business through authentic, performance-led content. The program operates across two verticals: Activities and Accommodations. This global individual-contributor role will lead the Activities vertical end to end, from creator acquisition and activation through agency partnerships, content growth, business strategy, and performance management. The role will also lead the engagement vertical across both Activities and Accommodations, own the program’s cross-vertical automation agenda, and support broader Accommodations priorities where required. Success requires a strong commercial mindset, operational discipline, analytical fluency, and the ability to influence creators, agencies, and internal stakeholders. In this role, you’ll get to Program strategy and business growth • Lead end-to-end business and operational ownership of the Activities vertical within the Agoda Ambassador program. • Develop and execute strategies to grow Activities bookings, active creators, posting frequency, and relevant content supply. • Use data and business insights to identify growth opportunities, diagnose performance gaps, and prioritize initiatives. • Work closely with the Activities Marketing team to create and activate promotional codes that support creator campaigns and business growth. • Support broader Accommodations and Brand team priorities where required, while maintaining focus on core Activities metrics. Creator, agency, and partner management • Drive creator acquisition, onboarding, activation, and ongoing engagement for Activities. • Scale agency partnerships by unblocking the onboarding pipeline and directly managing relationships with at least three agencies. • Build trusted relationships with creators and partners, communicate expectations clearly, and resolve issues that affect participation or performance. Engagement leadership across Activities and Accommodations • Lead the Agoda Ambassador engagement vertical across both Activities and Accommodations, defining the engagement strategy, priorities, and operating rhythm for creators and agencies. • Own the cross-vertical engagement charter, including content calendars, creator and agency communications, email responses, surveys, and the rollout of new propositions. • Design and deliver initiatives that increase creator participation, posting frequency, content creation, and sustained program activity across both verticals. • Use engagement and performance data to identify opportunities, refine communications, and improve creator and agency effectiveness. Content activation and program operations • Plan and activate creator content for Activities across relevant social platforms and markets. • Coordinate product and supply workflows with internal teams, balancing partner needs with program and business performance. • Manage multiple workstreams across creators, agencies, marketing, product, technology, supply, and Brand stakeholders in a fast-paced global environment. • Provide product and technical support by identifying issues, coordinating with the right teams, and driving them through to resolution. Automation, analytics, and performance • Lead the automation of the Agoda Ambassador program across both Activities and Accommodations to improve efficiency, scalability, and partner experience. • Track, analyze, and communicate program performance, including daily Activities bookings, the number of active creators generating at least one booking, creator posting activity, and the volume of Activities content created. • Build clear performance views and translate data into recommendations, actions, and business decisions. • Continuously improve operating processes, identify bottlenecks, and create scalable ways of working across teams and external partners. What you’ll need to succeed • 4-5 years of relevant experience in social media, affiliate marketing within an online business, creator or influencer programs, agency management, partnerships, or a related field. • Demonstrated experience managing creator, agency, or partner relationships and delivering measurable commercial or engagement outcomes. • Strong analytical skills and hands-on comfort with SQL and Tableau, with the ability to turn data into clear business insights and growth strategies. • Experience using social monitoring tools to understand content activity, engagement, and program performance. • Experience with AI tools such as Claude, or a strong willingness and ability to learn and apply them to improve program operations. • Excellent stakeholder management, agency negotiation, creator communication, commercial thinking, and project management skills, including the ability to influence without direct authority. • Strong problem-solving skills, attention to detail, and a bias for action, with the ability to lead complex cross-functional work and manage multiple priorities independently. • High proficiency in written and spoken English, with the ability to communicate effectively across global teams and external partners.

This role focuses on driving the profitable growth of Agoda's Strategic Partnerships and Travel Distribution business. You will manage end-to-end technical account management for the company's largest B2B accommodation partners. The position requires optimizing connectivity and ensuring optimal access to inventory, rates, and content. You will collaborate cross-functionally with Product Managers to identify business needs and influence the design of next-generation features. Additionally, you will serve as a trusted advisor to B2B clients, translating business requirements into technical specifications. You will be responsible for managing connection performance, including new builds, upgrades, and day-to-day success rates. The role involves extracting and analyzing complex data sets to identify trends and areas for improvement. You will also identify and resolve technical issues impacting client connectivity to ensure seamless operations. Automating business processes is a key responsibility to support operational efficiency and scalability.

You will lead a team of Payment & Operations Support Specialists, focusing on high-quality customer service for payment solutions. Your role involves managing escalations, manual processing of payments and refunds, and ensuring compliance to prevent financial loss. You will also analyze operational data to drive continuous improvement and mentor new team members. This position requires strong expertise in payment operations, financial services, and data analysis. You will act as a subject-matter expert to resolve complex payment issues and partner with various stakeholders to optimize processes. The role demands a proactive approach to identifying compliance opportunities and implementing targeted action plans. You will oversee traffic distribution, reporting, and analysis using tools like Excel, SQL, and Tableau. The team operates with a strong sense of collaboration, supporting each other through regular meetings and training sessions. You will be responsible for driving talent growth and maintaining high standards of team performance and wellbeing.

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. **Get To Know Our Team:** The People Team is a purveyor of opportunity, searching the globe for the most talented individuals and offering them an open, collaborative workplace. By prioritizing skill and potential, we have cultivated a powerful assembly of professionals through our drive for equal opportunity and diversity. We make the move to Agoda a breeze with assisted onboarding programs, and we continue to support and enrich thousands of Agoda employees through individual growth, outstanding learning programs, and various means of assistance. Leading ambitious changes and making a positive impact in the lives of the employees, the People Team is a crucial and rewarding part of the Agoda family. **The Opportunity:** This is a high-impact leadership role responsible for scaling one of Agoda’s most critical engineering hiring functions — balancing speed, quality, and long-term talent strategy for the Tech organization. In this role, you will lead a team of TA Partners and Associate TA Partners while collaborating closely with key stakeholders, including Tech Department Leadership and Management, HR Business Partners, and Talent Analytics teams. You will focus on two core areas: driving your team to consistently achieve high-volume, high-quality hiring targets, and leading initiatives that continuously improve the recruitment function. **In this Role,you’ll get to:** * Lead the team to hire to target and remain fully staffed by optimizing sourcing strategy, recruitment funnel, and team structure * Own and manage a high-volume, evergreen hiring engine, delivering 100+ quality hires per year in a fast-paced environment * Drive improvements to hire quality (measured by objective metrics) through data-driven experimentation * Ensure operational excellence across every stage of the recruitment process (position intake, JDs, pre-screening, interview scorecards, offer communication, etc.) * Leverage recruitment data and reporting to partner effectively with your team and the broader business, including Tech Leadership * Reduce cost per hire while maintaining quality standards * Ensure Hiring Managers supported by your team develop strong interviewing skills * Develop strategies to build talent pipelines, adapting the bar appropriately to evolving hiring needs * Manage, coach, and grow a team of strong recruiters, enabling them to hire game-changers for Agoda * Act as a hands-on leader — comfortable diving into the details of sourcing, screening, or data when needed, not just managing from a distance * Explore and adopt AI-powered tools to improve recruiter productivity, candidate experience, and overall delivery * Lead projects that transform the recruitment function, such as: * Defining operational excellence standards for the recruitment process * Introducing new assessment tools * Building upskilling programs for recruiters * Experimenting with new recruitment models and approaches **What You’ll Need to Succeed:** **Must-Haves:** * 8+ years of experience in recruitment, with a minimum of 2+years in team management within a fast-paced, dynamic global environment * Proven experience managing high-volume, high-quality evergreen hiring programs (at least 100+ hires/year) * Strong ability to leverage data to drive decisions and optimize outcomes * Leadership skills to rally recruiters around ambitious, stretch targets * A strategic mindset with a strong focus on measurable impact, paired with a hands-on approach to execution * Continuous improvement mindset with high ownership — proactively identifying inefficiencies rather than waiting to be told * Ability to work effectively across multiple senior stakeholders, including Tech Leadership **Nice-to-Haves:** * Experience hiring for the Southeast Asia market * Experience managing relocation-based hiring across multiple international markets * Some exposure to leveraging AI tools to improve recruiting workflows or delivery * A track record of progression or promotion in previous roles, reflecting the ability to grow with scope and responsibility * Exposure to headcount models and resource planning **Additional Requirements:** * Fluent in English * Autonomous, highly motivated, and comfortable operating with a strong sense of urgency _*This role is based in Bangkok; relocation support will be provided._ #### Please review our Hiring Process Guidelines before your interview — click [here](https://careersatagoda.com/interview/)to learn how interviewing at Agoda works. ### **Discover more about working at Agoda** * Agoda Careers[https://careersatagoda.com](https://careersatagoda.com/) * Facebook[https://www.facebook.com/agodacareers/](https://www.facebook.com/agodacareers/) * LinkedIn[https://www.linkedin.com/company/agoda](https://www.linkedin.com/company/agoda) * YouTube[https://www.youtube.com/agodalife](https://www.youtube.com/agodalife) **Equal Opportunity Employer** At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our [privacy policy](https://careersatagoda.com/privacy-statement). **Disclaimer** We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. **Get To Know Our Team:** Strategic Partnerships is a team of creative entrepreneurs that develop solutions for Agoda’s non-accommodation partners and promote Agoda’s top and bottom-line growth. We design tailored business and product solutions with our partners and help them generate measurable value. Members of our team are empowered and supported to grow their market(s) or accounts. We develop win-win relationships and leverage Agoda’s unique accommodations portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we build new channels to increase the visibility of Agoda, introduce more travelers to our great products and service and deliver significant revenues to the overall business. **The Opportunity:** We are seeking a Senior Manager, Commercial Excellence to join our Financial Institutions (FI) Vertical within the Strategic Partnerships team, supporting commercial excellence and driving growth across Agoda’s Financial Institutions portfolio. In this role, you will be at the forefront of commercial analytics and FI-focused project management, combining sharp analytical capabilities with strong commercial judgment to support strategic decision-making across our FI partnerships, spanning banks, card schemes, and wallet partners. You will need to bring a strong analytical and commercial acumen, coupled with structured problem-solving discipline, project management rigor, and attention to detail. A key part of this role is your ability to act as a strategic bridge across commercial, product, operations, and FinTech teams, translating data-driven insights into measurable business outcomes and influencing cross-functional stakeholders at all levels. **What You’ll Do:** **Commercial analytics** * Own strategic and performance analysis for FI partners across growth, funnel, commercial performance, and profitability, and translate insights into clear recommendations and portfolio priorities * Build and maintain dashboards, recurring reporting, KPI frameworks, and business review materials to improve visibility, decision-making, and performance management * Lead deep dives to identify performance drivers, diagnose gaps, evaluate market opportunities, and develop business cases, commercial models, and go-to-market recommendations * Support action planning and impact tracking against commercial targets, particularly in areas of underperformance or strategic focus * Partner with cross-functional teams to turn analytical insights into business actions and improve reporting quality, analytical rigor, and fact-based decision-making across the FI organization **FI Project Management** * Lead or coordinate key FI initiatives from scoping and planning through execution tracking, stakeholder alignment, and leadership updates * Drive cross-functional delivery across commercial, product, finance, legal, operations, FinTech, and marketing teams to support initiatives involving banks, card schemes, and wallets * Establish workplans, timelines, governance, and tracking mechanisms, while managing milestones, dependencies, risks, and issue resolution across FI initiatives * Act as a central coordinator across FI workstreams, aligning business priorities, analytical insights, and execution plans to drive measurable outcomes * Support special projects and help build scalable processes and best practices for how FI initiatives are prioritized, managed, and reviewed **Scope / impact** * High-impact role at the intersection of strategy, analytics, and commercial execution * Direct influence on FI vertical growth, partner performance, and prioritization decisions * Strong exposure to senior stakeholders and cross-functional leadership teams * Opportunity to shape the commercial excellence agenda, including how performance is measured, managed, and improved **Required Qualifications:** * 7+ years of relevant experience in commercial analytics, strategy, project management, consulting, revenue optimization, performance management, or similar fields * Strong analytical and problem-solving skills, with the ability to structure ambiguity, derive insight from data, and translate analysis into actionable business recommendations * Strong commercial acumen and business judgment, with a clear understanding of how analysis informs growth, prioritization, and financial outcomes * Proven ability to influence or lead cross-functional initiatives, manage stakeholders, and drive execution in complex and ambiguous environments * Experience developing business cases, performance frameworks, and executive-ready recommendations * Excellent communication skills, including the ability to influence senior stakeholders and present complex ideas in a clear, concise, and compelling way * High ownership, attention to detail, and strong execution discipline **Preferred Qualifications:** * Experience with SQL, BI tools, or data visualization tools is strongly preferred * Experience leading cross-functional initiatives from insight generation through execution and impact tracking * International or regional experience in a matrix organization is advantageous * Experience in OTA,e-commerce,financial institutions, payments, loyalty, travel, e-commerce, fintech, strategic partnerships,or other highly data-driven consumer industries * Experience working with partner-facing commercial teams and translating commercial needs into analytical solutions * Advanced Excel and PowerPoint skills; ability to build structured presentations for senior leadership * Experience managing or mentoring team members is a plus

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. **Get To Know Our Team:** Strategic Partnerships is a team of creative entrepreneurs that develop solutions for Agoda’s non-accommodation partners and promote Agoda’s top and bottom-line growth. We design tailored business and product solutions with our partners and help them generate measurable value. Members of our team are empowered and supported to grow their market(s) or accounts. We develop win-win relationships and leverage Agoda’s unique accommodations portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we build new channels to increase the visibility of Agoda, introduce more travelers to our great products and service and deliver significant revenues to the overall business. **The Opportunity:** We are seeking a Senior Manager, Commercial Excellence to join our Financial Institutions (FI) Vertical within the Strategic Partnerships team, supporting commercial excellence and driving growth across Agoda’s Financial Institutions portfolio. In this role, you will be at the forefront of commercial analytics and FI-focused project management, combining sharp analytical capabilities with strong commercial judgment to support strategic decision-making across our FI partnerships, spanning banks, card schemes, and wallet partners. You will need to bring a strong analytical and commercial acumen, coupled with structured problem-solving discipline, project management rigor, and attention to detail. A key part of this role is your ability to act as a strategic bridge across commercial, product, operations, and FinTech teams, translating data-driven insights into measurable business outcomes and influencing cross-functional stakeholders at all levels. **What You’ll Do:** **Commercial analytics** * Own strategic and performance analysis for FI partners across growth, funnel, commercial performance, and profitability, and translate insights into clear recommendations and portfolio priorities * Build and maintain dashboards, recurring reporting, KPI frameworks, and business review materials to improve visibility, decision-making, and performance management * Lead deep dives to identify performance drivers, diagnose gaps, evaluate market opportunities, and develop business cases, commercial models, and go-to-market recommendations * Support action planning and impact tracking against commercial targets, particularly in areas of underperformance or strategic focus * Partner with cross-functional teams to turn analytical insights into business actions and improve reporting quality, analytical rigor, and fact-based decision-making across the FI organization **FI Project Management** * Lead or coordinate key FI initiatives from scoping and planning through execution tracking, stakeholder alignment, and leadership updates * Drive cross-functional delivery across commercial, product, finance, legal, operations, FinTech, and marketing teams to support initiatives involving banks, card schemes, and wallets * Establish workplans, timelines, governance, and tracking mechanisms, while managing milestones, dependencies, risks, and issue resolution across FI initiatives * Act as a central coordinator across FI workstreams, aligning business priorities, analytical insights, and execution plans to drive measurable outcomes * Support special projects and help build scalable processes and best practices for how FI initiatives are prioritized, managed, and reviewed **Scope / impact** * High-impact role at the intersection of strategy, analytics, and commercial execution * Direct influence on FI vertical growth, partner performance, and prioritization decisions * Strong exposure to senior stakeholders and cross-functional leadership teams * Opportunity to shape the commercial excellence agenda, including how performance is measured, managed, and improved **Required Qualifications:** * 7+ years of relevant experience in commercial analytics, strategy, project management, consulting, revenue optimization, performance management, or similar fields * Strong analytical and problem-solving skills, with the ability to structure ambiguity, derive insight from data, and translate analysis into actionable business recommendations * Strong commercial acumen and business judgment, with a clear understanding of how analysis informs growth, prioritization, and financial outcomes * Proven ability to influence or lead cross-functional initiatives, manage stakeholders, and drive execution in complex and ambiguous environments * Experience developing business cases, performance frameworks, and executive-ready recommendations * Excellent communication skills, including the ability to influence senior stakeholders and present complex ideas in a clear, concise, and compelling way * High ownership, attention to detail, and strong execution discipline **Preferred Qualifications:** * Experience with SQL, BI tools, or data visualization tools is strongly preferred * Experience leading cross-functional initiatives from insight generation through execution and impact tracking * International or regional experience in a matrix organization is advantageous * Experience in OTA,e-commerce,financial institutions, payments, loyalty, travel, e-commerce, fintech, strategic partnerships,or other highly data-driven consumer industries * Experience working with partner-facing commercial teams and translating commercial needs into analytical solutions * Advanced Excel and PowerPoint skills; ability to build structured presentations for senior leadership * Experience managing or mentoring team members is a plus #Bangkok #Singapore #India #KualaLampur #Tokyo #Manila #Beijing #Shanghai #Hongkong #LosAngeles #California #london #Washington DC #Sydney #NewYork #Amsterdam #### Please review our Hiring Process Guidelines before your interview — click [here](https://careersatagoda.com/interview/)to learn how interviewing at Agoda works. ### **Discover more about working at Agoda** * Agoda Careers[https://careersatagoda.com](https://careersatagoda.com/) * Facebook[https://www.facebook.com/agodacareers/](https://www.facebook.com/agodacareers/) * LinkedIn[https://www.linkedin.com/company/agoda](https://www.linkedin.com/company/agoda) * YouTube[https://www.youtube.com/agodalife](https://www.youtube.com/agodalife) **Equal Opportunity Employer** At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our [privacy policy](https://careersatagoda.com/privacy-statement). **Disclaimer** We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee. ## Apply Now Senior Manager, Strategic Partnerships – Centre of Excellence ( Bangkok based ) +93 In which country/region are you currently based? How did you hear about this job? Do you as a candidate have a personal relationship with a current Agoda employee? If yes, please indicate how you know the employee? What is the employee’s name? Are you presently employed by any company within the Booking Holdings group, including but not limited to Kayak, OpenTable, Booking.com, Rental Cars, RocketMiles, FareHarbor, HotelsCombined, CheapFlights, Momondo, Priceline, or Getaroom? Do you allow us to provide you TEXT/SMS updates of your interview process? We may engage with a service provider to do so. Preferred First Name We collect your gender information for diversity, equity & inclusion monitoring purposes. It is entirely voluntary to answer the question below. By choosing “prefer not to disclose”, your candidacy will not be impacted. To avoid actual or perceived impairment of our parent company’s independent auditor – Deloitte and to comply with applicable regulations of Securities and Exchange Commission of the United States, we need to seek approvals from our parent company before starting the interview process. With this, please confirm if you are currently or formerly have been associated with Deloitte or any of its subsidiary entities at any time including but not limited to any time as a direct employee, director, contractor, major shareholder, intern etc.? Do you agree to Agoda’s use of personal data from your application to improve our recruitment experience? We may collaborate and share your data with third-party providers for recruitment purposes and you may ask to remove your data at any time. Email me about other job openings within the Booking Holding’s entities and recruitment-related newsletters  By submitting your Application you confirm you have read and agreed to Agoda applicants [Privacy statement](https://careersatagoda.com/privacy-statement/).

The HR Business Partner for the Commercial function will serve as a strategic partner to Agoda's Supply and Strategic Partnerships teams. This role involves driving people strategies and supporting organizational effectiveness to align with business objectives. The successful candidate will work closely with business leaders and People Centers of Excellence to deliver on people priorities and support the company's evolving needs. In this position, you will define and deliver a compelling People Roadmap that addresses both company-wide priorities and the unique needs of specific departments. You will use data and insights to inform decision-making and track the impact of people initiatives. Additionally, you will serve as a change agent, leading talent identification, retention, and development efforts to build a strong leadership bench.