You will lead the design of cross-sell and recommendation features across all user touchpoints. You will partner closely with engineers, user researchers, and product managers to create interactions that feel human, helpful, and seamless. This is a hands-on role where you will set UX strategy, drive complex design initiatives, and ensure our experiences are intuitive, scalable, and grounded in user needs. You will take full ownership of the design process for a dedicated scrum team, from discovery to delivery. You will define the user experience, set the design vision, and ensure high-quality execution. You will also partner with product managers to shape product vision and roadmap, using data, research, and business context to inform your design decisions.

You will manage a portfolio of high-growth accommodation partners to expand Agoda's supply network and drive revenue. Your role involves identifying new business opportunities and maximizing the value of existing partnerships through strategic initiatives and focused project sprints. You will serve as the primary point of contact for partners, utilizing various communication channels to build strong relationships and ensure their success with Agoda's platform. You will leverage data and internal dashboards to prioritize tasks and track performance, while training partners on Agoda's technology and tools. The position requires a proactive approach to responding to partner requests and a commitment to achieving ambitious targets in a fast-paced, competitive environment. You will work closely with the team to roll out new products and introduce travelers to Agoda's services.

This role focuses on shaping pricing and commercial strategies for B2B partner opportunities within the New B2B Business division of Booking Holdings. You will advise stakeholders on critical trade-offs and drive value through rigorous execution and experimentation. The position requires close collaboration across Commercial, Product, Data Science, Marketing, and partner-facing teams to ensure alignment and successful outcomes. You will own the evolution of pricing strategies and optimization for B2B partner channels. This involves building and leading experimentation roadmaps, designing tests, defining success measures, and implementing post-test actions. You will evaluate pricing and growth opportunities through structured analysis, including elasticity, incrementality, cannibalization, and scenario modeling. Acting as a trusted advisor, you will surface trade-offs, align priorities, and drive decisions to closure while managing strategic partner and vendor interactions.

This role is designed to drive the strategic growth and optimization of Agoda's Key Accounts supply pillar. You will serve as a critical bridge between the Key Accounts team and senior leadership, providing strategic direction and ensuring alignment with broader company objectives. The position requires a consulting mindset combined with strong analytical skills and hands-on execution capabilities to manage cross-functional projects and influence long-term strategy. You will be responsible for commercial enablement and stakeholder management, leading the development of high-impact presentations and internal cadences. Additionally, you will drive strategy and insights by building chain-specific analyses and translating complex data into clear narratives for internal and external audiences. This role demands the ability to manage multiple projects simultaneously while collaborating effectively with diverse teams to deliver high-quality results.

You will lead the data strategy and governance for a critical Booking Holdings initiative, defining how Agoda, Booking.com, and Priceline collectively measure and act on business performance. This role involves owning a high-visibility cross-brand program that shapes how the company defines growth and allocates resources across its portfolio. You will build a high-performing global team of analysts and collaborate with senior stakeholders across Analytics, Product, Tech, Finance, and Legal to execute strategic initiatives. You will design and implement a unified data strategy and measurement framework across three distinct brand organizations, ensuring a single source of truth for the New B2B Business. Your work includes analyzing complex data to drive business strategy and providing rigorous reporting to executive leadership. You will own the data harmonization roadmap from scoping through delivery, translating numbers into meaningful insights that support data-driven decision-making at the highest levels.

You will lead the data strategy and governance for a critical initiative across Booking Holdings, defining how Agoda, Booking.com, and Priceline collectively measure and interpret business performance. This role involves owning a high-visibility program that shapes how the company defines growth and allocates resources across its portfolio. You will drive the design and implementation of a unified data strategy and measurement framework, establishing a single source of truth for the New B2B Business. Additionally, you will analyze complex data to generate actionable insights and build a high-performing global team of analysts. You will own the data harmonization roadmap from scoping through delivery, ensuring alignment on definitions and metrics across three distinct brand organizations. This requires collaborating with senior stakeholders and cross-functional teams across Analytics, Product, Tech, Finance, and Legal to execute strategic initiatives. You will provide rigorous reporting and analysis to leadership, communicating progress and recommendations clearly to support data-driven decision-making at the executive level.

The Collections function within Credit Risk & Receivable Collections is responsible for managing collections from hotel partners across various product offerings. As the team continues to expand, we are looking for a Senior Analyst to join our dynamic in-house team. This role offers the chance to collaborate with colleagues across different functions and help drive operational excellence. The Collections team plays a vital role in ensuring smooth financial operations and building strong relationships with hotel partners. As a Senior Analyst in receivable collection, you will work closely with hotel partners to manage the collection of commissions and marketing campaign fees from Agoda’s partner. This role is crucial to the financial health of Agoda. As an individual contributor, you will coordinate with various stakeholders across Agoda, contributing to and improving operational and collection efficiency in your domain. You will also collaborate with internal stakeholders to implement value-added ideas and work on other important projects within the team.

You will lead a portfolio of global partner excellence programs within Agoda's Customer Experience Group, focusing on complex system support and process optimization. Your role involves driving end-to-end improvements in the post-booking partner journey through automation, AI, and strategic tooling. You will collaborate closely with product and commercial teams to implement structural changes that reduce partner effort and lower the cost-to-serve while unlocking commercial value. This position requires a blend of strategic problem-solving and hands-on execution. You will manage a high-performing team of project managers to deliver measurable impact on customer satisfaction, operational efficiency, and quality. You will define clear business cases, prioritize initiatives based on data-driven insights, and ensure the team is aligned with Agoda-wide priorities and new business initiatives.

The Senior Regulatory Risk Analyst will lead the development and scaling of proactive, data-driven regulatory risk programs to navigate complex legal and compliance landscapes. This role involves identifying emerging regulatory risks, assessing business impacts, and designing mitigation strategies that drive cross-functional execution across the organization. You will act as a strategic bridge between regulatory developments and business decisions, transforming fragmented signals into clear priorities and governance frameworks. The position requires a balance of structured analysis, executive communication, and hands-on program management to ensure the Customer Experience Group remains compliant and resilient in a dynamic environment. You will oversee the implementation of risk controls, governance mechanisms, and response playbooks while managing government complaints and ensuring timely remediation. The role demands strong leadership in cross-functional initiatives, including creating cost models and business impact assessments for regulatory scenarios. You will also develop metrics and dashboards to measure program effectiveness and advise senior leadership on risk appetite and strategic responses. This is an opportunity to shape risk management practices at a global scale within a fast-paced, multicultural organization.

You will support the Supply organization at Agoda by managing end-to-end recruitment processes for assigned roles. You will partner closely with hiring managers to understand business needs, maintain pipeline health, and ensure recruitment targets are met efficiently. Your role involves collaborating with various People Team partners to deliver a high-quality candidate experience while adhering to hiring policies and compliance requirements. This position focuses on building teams that power Agoda’s global partner network. You will use data to identify risks, recommend practical actions, and improve hiring outcomes. You will also contribute to sourcing activities, recruitment events, and process improvements to support the company's growth in the travel industry.