This contract role sits within Shopee's SPX Express operations team in Bangkok, focused on workforce management. The position involves designing and maintaining shift rosters, break schedules, and overtime plans using WFM software, while ensuring coverage meets operational demands and complies with labor laws and shrinkage targets. The role also covers attendance auditing, shift swaps, leave tracking, and reporting discrepancies for payroll accuracy. Candidates should hold a bachelor's degree and be open to new graduates or those with 1+ year of relevant experience. Strong analytical skills, Excel proficiency, attention to detail, and the ability to work with large datasets are required. Experience with Google Sheets or data visualization tools is a plus.
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Regional Manager role for SPX Express operations in Bangkok at Shopee. The position oversees team activity and KPIs, identifies problems and reports solutions to management, guides front-line teams, and optimizes processes to improve efficiency, while managing ad-hoc projects. Candidates need a bachelor's degree in business administration, operations management, or logistics, with team management experience and at least two years in the express industry preferred. Strong analytical, problem-solving, and interpersonal skills are required, along with English communication skills and the ability to work in a fast-paced environment.
This entry-level Operations position is based in Ayutthaya and works primarily at night. The supervisor leads a Transport Control Tower team of five to eight members, allocates routes across three sorting centers to improve fulfillment and truck turnaround, and communicates with the CTO, hubs, and SOCS leads to resolve operational issues. The role also includes communicating new policies, training team members, and providing backup coverage during team members' leave. Applicants need problem-solving and root-cause analysis skills, communication, negotiation, and coordination with internal and external stakeholders. They must be able to work under pressure in a fast-paced environment, use Microsoft Office moderately, and work night shifts six days a week. Basic transport operation and planning knowledge is a plus.
The Fleet Maintenance Lead - Operations supervises truck administration and maintenance teams, manages fleet readiness, and coordinates preventive and corrective maintenance with the Control Tower, workshops, and service providers. The role also covers vehicle documentation, insurance, inspections, fuel usage, fleet cards, budgets, accident repairs, and insurance claims. The successful candidate should hold a bachelor's degree in Logistics, Supply Chain Management, Transport Management, or a related field and be proficient with Microsoft Excel. Experience in fleet operations, logistics, transportation, or maintenance is a strong plus. The position requires analytical thinking and problem-solving skills to optimize maintenance schedules, manage exceptions, improve reliability, and reduce costs.
The Fleet Operations Lead oversees fleet and ground outbound operations across three SOCs, supervising Team Leads, the Control Tower, and Ground Outbound teams. The role manages truck allocation, driver rosters, shift coverage, dispatch readiness, route assignments, trip execution, vehicle key control, and handovers. The lead coordinates with planning, hub and SOC operations, fleet maintenance, and other support teams to resolve disruptions and maintain service continuity. The position also establishes operating procedures and escalation protocols, reviews operational KPIs, drives corrective actions, coaches team members, manages performance, and communicates new policies. A bachelor's degree in logistics, supply chain management, transport management, or a related field is required, along with proficiency in Microsoft Excel.
The Employee Relation role at Shopee’s SPX Express business in Bangkok handles employee complaints, investigations, and disciplinary processes. Responsibilities include fact finding, conducting interviews, reviewing evidence, analyzing potential policy violations, preparing reports, issuing warning letters and disciplinary actions, and presenting findings and recommendations to management. The role collaborates with HR Business Partners, HR, and business units on investigation outcomes and preventive measures. It also provides labor law and code of conduct consultations, supports HR process-improvement projects, and performs other assigned tasks. Candidates need a relevant bachelor’s degree, excellent Thai and English communication, and two to three years of experience in Employee Relations, HRBP, or Human Resources.
The Special Projects Lead – Strategy & Process Excellence (SPX) sits within Shopee's Operations team in Bangkok and leads high-impact strategic initiatives and special projects aimed at accelerating operational growth, optimizing cross-functional workflows, and improving execution. Core duties include defining and reporting operational and PMO performance metrics, identifying process gaps, translating cross-functional feedback into action items and AI-driven solutions, and engaging internal business units, department leads, and external partners to surface bottlenecks and governance gaps. The role requires 2–4+ years of experience in project management, strategic operations, management consulting, or process excellence, ideally in tech, e-commerce, consulting, supply chain, or logistics. Candidates need strong analytical and problem-solving skills, excellent stakeholder management across frontline and executive levels, and a data-driven, tech-oriented approach with familiarity in AI and modern workflow tools.
The role leads end-to-end sorting operations across regional hubs in Thailand's North, South, or Northeast, reporting to the RC Operations Lead. The manager oversees multi-site throughput in a high-volume, semi-automated environment and drives completion of sorting volume targets. The position requires a bachelor's degree in logistics, supply chain management, industrial engineering, or a related field, plus at least 8–10 years in logistics or warehouse operations, including five years leading sorting centers, fulfillment operations, or high-volume distribution hubs. Experience with semi-automated sorting systems, data analysis, Excel or Google Sheets, HSE standards, and labor regulations is expected. Shift flexibility includes nights and weekends.
This role with Shopee Express (SPX) in Bangkok supervises vendors, engineering teams, procurement, construction, installation, commissioning, repair and maintenance for Shopee Express facilities. Responsibilities include designing mechanical systems such as auto sorting machines, warehouse mechanical, fire protection and plumbing; reviewing engineering standards and technical drawings; leading preventive maintenance, training, and compliance programs; coordinating construction and commissioning with subcontractors; and managing projects on cost, timeline and quality. Requirements include a Bachelor's degree in Mechanical Engineering or equivalent practical experience, 2-3 years of relevant experience in similar industries (partly international), knowledge of local and international mechanical regulations, proficiency in AutoCAD and Solidworks, plus strong leadership, analytical, communication skills and the ability to work in a dynamic environment.
The Warehouse Project Management Executive sits within Shopee Thailand's Warehouse Fulfillment team in Samut Prakan, driving operational excellence across multiple fulfillment centers. The role owns end-to-end warehouse projects covering process improvement, capacity and layout planning, and warehouse system/tooling initiatives, working closely with site operations, Regional Fulfillment, Inventory Control, Workforce Planning, Product, BI and external vendors to lower cost per order, raise productivity and inventory accuracy, and protect service levels as volume scales. The position requires a Bachelor's degree and 3+ years of experience in project management, process improvement or operations excellence, preferably in e-commerce fulfillment, warehousing or logistics. Candidates need hands-on knowledge of warehouse processes and KPIs, strong analytical skills with Excel/Sheets and SQL, stakeholder management across cross-functional teams and vendors, Thai and English proficiency, and willingness to travel regularly between warehouse sites in Thailand.