At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. **Get to know our team** Agoda has taken many great strides in recent years, expanding our reach around the globe as well as our list of travel products. A critical driver of this success has been the Agoda Finance team. We keep a steady hand on maintaining day-to-day financial operations while also keeping an eye out for future opportunities. Within Finance, the Payout team manages large-scale, high-volume payments to hotel partners and other suppliers, ensuring that Agoda’s obligations are met accurately and on time. We balance risk management with continued innovation and growth, and we serve as a partner and enabler for teams across the company. With experimentation and data analysis deeply ingrained in our culture, we provide the strategic insights Agoda’s business leaders need to push into new territories in sustainable and scalable ways. We also prioritize career development in Agoda Finance. Every function within the team has a well-defined career track with clear goals and development targets each step of the way. **In this role, you’ll get to** * Perform day-to-day accounts payable and payout operations in a high-volume environment * Execute and review month-end closing activities for AP-related accounts (e.g., accruals, journal entries, reconciliations) and ensure all deadlines are met. * Prepare and review account reconciliations, investigate discrepancies, and resolve issues in a timely manner, including complex or unusual cases that require deeper analysis. * Monitor accounting and associated IT systems to ensure accurate creation and maintenance of creditors, GL accounts, and booking system interdependencies, raising system or data issues with relevant stakeholders when needed.. * Provide support in transactions processing (including review & approval) particularly for more complex transactions. * Drive or support continuous process improvement, project, ad hoc request, automation, and other quality initiatives within the P2P area including identifying pain points, proposing solutions, and helping implement changes alongside Finance Operations, Tech, Product, and other teams. * Ensure that all processes and documentation comply with internal controls, SOX requirements, and relevant accounting policies; proactively highlight control gaps or risks and support remediation activities. * Build effective partnerships with stakeholders across and beyond Finance (e.g.,Supply, Treasury, Tax, Product, Customer Service),ensuring issues are clearly communicated and resolved with satisfactory outcomes. * Support the team in handling payment-related queries from internal and external stakeholders with a strong service mindset. * Contribute to the overall management and development of the P2P area, including supporting team-level goals, documentation, knowledge sharing, and cross-training. * Keep up to date on new central bank and payment-related regulations that may impact payout processes, and support translating regulatory requirements into operational changes where needed. **What you’ll need to succeed** * Bachelor’s degree in Accounting, or a related field. * Minimum 6 years’ experience in Accounts Payable, Accounting or related field * Experience in a multinational company is required; experience in the travel or e-commerce industry is a plus. * Strong understanding of end-to-end AP processes, month-end close, journal entries, and balance sheet reconciliations, with a proven ability to deliver accurate results within tight deadlines. * Demonstrated experience working with internal controls and compliance frameworks (e.g., SOX), including an understanding of segregation of duties and control design in AP processes. * Strong interpersonal and team working skills with the ability to collaborate, influence, and partner effectively with stakeholders across Finance and non-Finance teams. * Strong analytical and problem-solving skills, including the ability to identify root causes, and propose practical with data-driven solutions. * Proficiency in MS Office applications, especially Excel (e.g., data analysis, reconciliations). * Dynamic, energetic, and able to prioritize and adapt to a fast-paced environment * Strong communication skills in English, both written and verbal. **It’s great if you have** * Hands-on experience with a major ERP system (Oracle is preferred); experience with other large-scale ERPs (e.g., SAP) is also valuable. * Experience in AP or payout operations within an online travel agency, e-commerce, or other digital business. * Exposure to process improvement methodologies (e.g., Lean, Six Sigma) or finance transformation/automation projects (e.g., ERP implementations, robotic process automation). * Familiarity with payment and banking platforms, virtual cards, or other alternative payout methods. #### Please review our Hiring Process Guidelines before your interview — click [here](https://careersatagoda.com/interview/)to learn how interviewing at Agoda works. ### **Discover more about working at Agoda** * Agoda Careers[https://careersatagoda.com](https://careersatagoda.com/) * Facebook[https://www.facebook.com/agodacareers/](https://www.facebook.com/agodacareers/) * LinkedIn[https://www.linkedin.com/company/agoda](https://www.linkedin.com/company/agoda) * YouTube[https://www.youtube.com/agodalife](https://www.youtube.com/agodalife) **Equal Opportunity Employer** At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our [privacy policy](https://careersatagoda.com/privacy-statement). **Disclaimer** We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
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About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get to Know Our Team Agoda Finance plays a critical role in enabling the company’s continued growth, balancing strong financial governance with speed, scalability, and innovation. As Agoda expands globally across products and markets, Finance is a key partner in building efficient, resilient, and forward-looking operations. Within this environment, the Accounts Receivable team helps ensure Agoda can scale sustainably by driving operational excellence across receivables, billing, collections partnership, controls, and reporting. The team works closely with stakeholders across Finance, Product, Technology, Supply, and Operations to solve complex problems, improve processes, and strengthen the company’s financial foundation. The Opportunity We are looking for a senior finance leader to own and evolve Agoda’s Accounts Receivable operations in a fast-moving, global, and highly cross-functional environment. This role is ideal for someone who combines strong financial and operational fundamentals with a hands-on approach to solving complex problems, improving processes, and building scalable solutions. You will lead core Accounts Receivable and revenue-related operations, while also helping shape the strategy, controls, reporting, and transformation roadmap for the function. This role requires strong partnership across teams, sound judgment, and the ability to balance commercial realities with financial discipline. What You’ll Do 1) Accounts Receivable Operations & Governance * Lead Agoda’s day-to-day Accounts Receivable and revenue-related operations, ensuring processes are accurate, efficient, scalable, and compliant with accounting standards, SOX, and internal policies. * Define and drive the AR operating strategy, aligned with business growth, cash flow optimization, operational efficiency, and risk management objectives. * Own and continuously improve end-to-end receivables processes, including invoicing, aging management, overdue monitoring, dispute resolution partnership, and bad debt governance. * Partner closely with Collections and other cross-functional teams to improve receivables recovery, reduce operational friction, and strengthen overall process effectiveness. * Own AR performance reporting and KPIs, including DSO, CEI, overdue balances, dispute aging, and bad debt metrics; provide clear insights and recommendations to management. * Oversee and strengthen the bad debt provisioning process through robust analysis, controls, monitoring, and governance. * Oversee month-end and year-end close activities related to receivables, ensuring timely, accurate, and well-controlled internal and external reporting. 2) Finance Transformation & Process Improvement * Help shape the strategy, controls, reporting, and transformation roadmap for the function in support of Agoda’s continued scale and operational maturity. * Lead and support finance transformation initiatives impacting AR operations, including requirements gathering, process design, UAT, implementation, go-live support, and post-launch monitoring. * Identify root causes of operational issues and work cross-functionally with Product, Technology, Finance Systems, Supply, Customer Support, and other stakeholders to drive sustainable solutions. * Drive process standardization, automation, and operational scalability through stronger workflows, clearer ownership, and data-driven performance management. 3) Leadership & Cross-Functional Partnership * Act as a trusted business partner to both finance and non-finance stakeholders, balancing relationship management with strong financial rigor and control discipline. * Lead, mentor, and develop AR-related teams across billing, receivables, and collections-facing processes, building a high-performance culture with clear accountability and continuous improvement mindset. What You’ll Need to Succeed * Bachelor’s or Master’s degree in Accounting, Finance, Business, or a related field. * CPA, CFA, or other relevant professional qualification is a plus. * 8–12 years of relevant experience in finance operations, with strong exposure to Accounts Receivable, revenue-related operations, or other complex finance processes. * Proven experience leading teams and managing workstreams in a fast-paced, high-growth, or cross-functional environment. * Strong understanding of financial operations, internal controls, and accounting compliance requirements. * Demonstrated ability to drive process improvement, standardization, and operational change. * Strong analytical and problem-solving skills, with the ability to assess issues end-to-end and translate findings into practical actions. * Ability to operate effectively in a dynamic environment with shifting priorities, ambiguity, and evolving business needs. * Strong stakeholder management and communication skills, with the ability to influence across different functions and levels of seniority. * Strong leadership capabilities, with experience building teams, developing talent, and driving accountability. * Comfort working with data, metrics, and performance reporting to support decision-making and operational improvement. * Strong presentation skills, with the ability to communicate clearly to senior and large audiences. It’s Great if You Have * Experience in online payments, digital platforms, or e-commerce environments. * Experience working in a multinational, high-volume, or tech-enabled operating environment. * Exposure to system implementation, finance transformation, workflow redesign, or automation initiatives. * Knowledge of SQL, Excel automation, or other data analysis / visualization tools. * Familiarity with receivables performance metrics, control frameworks, and operational risk management in scaled environments. Why Join Agoda Finance At Agoda, you’ll have the opportunity to work at the intersection of finance, operations, systems, and business growth. This role offers meaningful ownership, a broad stakeholder landscape, and the chance to help shape how a global travel tech company scales its finance operations. If you’re excited about solving complex problems, improving processes, and building high-impact finance capabilities in a data-driven environment, we’d love to hear from you. What you’ll get: * A relocation package including visa-sponsorship to help you and your family get here comfortably. * Medical insurance, mental health support line, annual leave, travel discounts, sick days, and the AgodaChoice flexible spending benefit * Employee resource groups for every culture and background * Flexibility to help you work in the way that’s best for you with a work from home allowance, 30-day work from anywhere benefit, and hybrid working options. * Professional growth and learning budget, including several in-person development programs for each stage of your career. * The chance to live in Bangkok, one of the best cities in Southeast Asia, and a central hub for travel. Within 3 hours, you can hit any of the most popular countries like Vietnam, Singapore, Laos, Malaysia, and Hong Kong, just to name a few.
As a key member of our high-performing Global Payroll team based in Bangkok, you will play a vital role in shaping a world-class global payroll process that supports our employees across the globe. Reporting to the Payroll Manager, the Payroll Accounting Analyst will oversee the timely and accurate processing of assigned international payroll transactions, ensuring strict compliance with local laws and regulations. What You'll Do: * Responsible for monthly payroll activities such as collating and validating inputs, outputs, and statutory payments for assigned countries. * Experienced in managing Payroll Accounting / GL reconciliation / Invoice processing for payroll vendor * Coordinate with external payroll vendors to ensure timely and accurate payments and filing of taxes, social security funds, provident funds, and other third-party payments to government authorities. * Manage payroll vendors by strictly adhering to the contract and SLA and ensuring compliance with local regulatory requirements. * Manage inquiries relating to payroll matters from internal and external stakeholders, and provide advice as required. * Participate and support ad-hoc projects relating to new process implementations or enhancements and perform user testing on systems. * Lead and support payroll migration and integration initiatives, including vendor transitions, system upgrades, and process harmonization with minimal disruption. * Collaborate with internal People teams and external partners to set up processes, procedures, and policies for new payroll systems or countries. * Support external and internal audits. * Own and drive process improvement initiatives for respective assigned countries. * Payroll Forecasting & Budgeting knowledge. Required Qualifications: * Holds a Bachelor’s degree in any field. * At least 3 years of People Operations / Payroll accounting or end-to-end Payroll experience in an international fast-paced organization. * Experienced in managing APAC/ Europe / NAM payroll. * Proven experience in payroll migration , Payroll Implementation , Project and integration projects, with a strong ability to manage complex transitions and ensure operational continuity. * Excellent communication skills, both written and verbal. Fluency in English is a must. * Strong analytical, articulation, and problem-solving skills, with great attention to detail. * Proven track record in process improvement and/or automation implementations. * Proficient in all MS products: Word, Excel, PowerPoint, etc. * Experience in Workday is preferred but not a must. * A team player who can operate effectively in a fast-paced and multicultural environment. * Resilience to work under tight deadlines and pressure. * High level of discretion, confidentiality, and ethics.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get to Know our Team: The Performance Marketing Team of Agoda is a world leader in online marketing. This department is highly data-driven and focused on developing at-scale marketing programs that improve the lifetime value of Agoda customers through measurable marketing programs and channels. The team is a blend of the best analysts, marketing strategists, and data scientists in the world. The marketing leadership at Agoda have deep experience in data science, product, strategy, and other marketing fields and have built an organization that thrives on data, creative ideas, and technology. The Performance Marketing Team also fosters a great learning environment. You will be able to learn and grow by working closely with experts from a variety of backgrounds from all over the world. In this Role, you’ll get to: * Search: Experiment with text ads, bidding, and campaign structures on Google, Bing, Baidu, Naver, and other search engines. Adapt to new product features and roll out changes from successful tests. * Display: Test, analyze, and optimize campaigns on Facebook, Twitter, Instagram, and others. * Modeling: Analyze the vast amounts of data generated by experiments, develop models we can use for optimization, and build dashboards for account managers. What you’ll Need to Succeed: * Bachelor’s Degree or higher from top university in a quantitative subject (computer science, mathematics, engineering, or science) * Ability to communicate fluently in English * 2+ years’ experience in top-tier management consulting, investment banking, private equity, or strategy/business operations for a fast-growing globally operating tech company * Exposure to one or more data analysis packages or databases, e.g., SAS, R, SPSS, Python, VBA, SQL * Good numerical reasoning skills * Proficiency in Excel * Intellectual curiosity It’s Great if you Have: * Experience in digital marketing * Academic research experience
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. **Get to Know our Team:** The Performance Marketing Team of Agoda is a world leader in online marketing. This department is highly data-driven and focused on developing at-scale marketing programs that improve the lifetime value of Agoda customers through measurable marketing programs and channels. The team is a blend of the best analysts, marketing strategists, and data scientists in the world. The marketing leadership at Agoda have deep experience in data science, product, strategy, and other marketing fields and have built an organization that thrives on data, creative ideas, and technology. The Performance Marketing Team also fosters a great learning environment. You will be able to learn and grow by working closely with experts from a variety of backgrounds from all over the world. **In this Role, you’ll get to:** * Search: Experiment with text ads, bidding, and campaign structures on Google, Bing, Baidu, Naver, and other search engines. Adapt to new product features and roll out changes from successful tests. * Display: Test, analyze, and optimize campaigns on Facebook, Twitter, Instagram, and others. * Modeling: Analyze the vast amounts of data generated by experiments, develop models we can use for optimization, and build dashboards for account managers. **What you’ll Need to Succeed:** * Bachelor’s Degree or higher from top university in a quantitative subject (computer science, mathematics, engineering, or science) * Ability to communicate fluently in English * Good numerical reasoning skills * Proficiency in Excel * Intellectual curiosity **It’s Great if you Have:** * Exposure to one or more data analysis packages or databases, e.g., SAS, R, SPSS, Python, VBA, SQL * Experience in digital marketing * Academic research experience **Hiring Process:** Please review our Hiring Process Guidelines before your interview — click [here](https://careersatagoda.com/interview/) to learn how interviewing at Agoda works.
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. **Get to Know our Team:** The Performance Marketing Team of Agoda is a world leader in online marketing. This department is highly data-driven and focused on developing at-scale marketing programs that improve the lifetime value of Agoda customers through measurable marketing programs and channels. The team is a blend of the best analysts, marketing strategists, and data scientists in the world. The marketing leadership at Agoda have deep experience in data science, product, strategy, and other marketing fields and have built an organization that thrives on data, creative ideas, and technology. The Performance Marketing Team also fosters a great learning environment. You will be able to learn and grow by working closely with experts from a variety of backgrounds from all over the world. **In this Role, you’ll get to:** * Search: Experiment with text ads, bidding, and campaign structures on Google, Bing, Baidu, Naver, and other search engines. Adapt to new product features and roll out changes from successful tests. * Display: Test, analyze, and optimize campaigns on Facebook, Twitter, Instagram, and others. * Modeling: Analyze the vast amounts of data generated by experiments, develop models we can use for optimization, and build dashboards for account managers. **What you’ll Need to Succeed:** * Bachelor’s Degree or higher from top university in a quantitative subject (computer science, mathematics, engineering, statistics or science) * Ability to communicate fluently in English * Good numerical reasoning skills * Proficiency in Excel * Intellectual curiosity **It’s Great if you Have:** * Exposure to one or more data analysis packages or databases, e.g., SAS, R, SPSS, Python, VBA, SQL * Experience in digital marketing * Academic research experience **Please review our Hiring Process Guidelines before your interview — click [here](https://careersatagoda.com/interview/)to learn how interviewing at Agoda works.** **Equal Opportunity Employer** At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our [privacy policy](https://careersatagoda.com/privacy-statement). **Disclaimer** We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
The Associate will drive key QA projects and manage data workflows to improve compliance, efficiency, and audit accuracy across SPX operations. The role combines project management, stakeholder coordination, and data analysis to ensure smooth execution of QA initiatives and provide actionable insights to leadership. The position requires a Bachelor's degree in Business, Operations, or related fields with 2–4 years of experience in operations, data analysis, or project management. Candidates need strong skills in GSheet/Excel and SQL, experience in data cleaning and root cause analysis, and excellent communication in Thai and English. Occasional on-site visits to hubs or warehouses are required.
This role develops AI-powered tools, scripts, and automation solutions for Customer Service workflows. It also analyzes operational data and performance metrics to identify trends, root causes, process gaps, and opportunities to improve productivity, contact rate, end-to-end resolution, and customer satisfaction. The successful candidate will collaborate with SOP and CS Operations teams on workflow redesign and evaluate AI adoption and automation opportunities. Qualifications include a bachelor's degree in Computer Science, Business Analytics, Information Systems, or a related field, hands-on coding experience, strong analytical and problem-solving skills, and proficiency with Google Sheets or Excel; SQL experience is advantageous.
This role sits within Shopee's Operations function in Bangkok, supporting the SPX (Shopee Express) recovery area. The PMO drives the team's AI and automation roadmap, moving use cases from idea through pilot to live deployment, and scales existing AI solutions while tracking quality and adoption. The position partners with Product and Tech to translate operational pain points into requirements, user stories, and test cases, and builds dashboards to quantify initiative impact such as time saved, manpower freed, cost reduced, and recovery improved. Candidates need a Bachelor's degree in Computer Science, Data Analytics, Industrial Engineering, Business, or a related field, plus 1-3 years of experience in project or program management, product operations, data analytics, or process automation, ideally in logistics or e-commerce. Hands-on experience with AI tools such as LLM prompting, strong analytical skills with Excel/Sheets and SQL or a BI tool, and the ability to manage stakeholders across Ops, Product, and Tech are required.
The Area Director of Revenue Management is responsible for maximizing revenue, market share, and profits across multiple hotels and brands by coordinating revenue-management processes. The role partners with commercial and operational leaders on pricing, packaging, competitive analysis, modelling, promotional activity, budgeting, distribution, and revenue optimization across rooms and other hotel revenue streams. The position prepares weekly three-month and monthly twelve-month forecasts, chairs revenue meetings, manages pricing and inventory strategies, monitors competitors, and provides performance analysis to sales teams. It also supports recruitment, training, reporting, data quality, and compliance with brand and company procedures. The ideal candidate has a relevant bachelor's degree, 8–10 years of hotel revenue-management experience, at least four years in leadership, multi-property experience, strong analytical skills, revenue-system proficiency, and excellent English communication.