This role focuses on developing new sourcing models and business opportunities to secure recyclable materials, particularly recovered paper. The position involves building partnerships with corporate clients by delivering recycling solutions that create business value and ESG impact through Circular Economy initiatives. The role requires identifying target clients, presenting recycling solutions, and maintaining partnerships across B2B, B2B2C, and B2C channels. The candidate will also plan marketing initiatives and develop ESG collaboration campaigns.
This role involves overseeing daily facility operations, including office readiness, maintenance, safety, security, cleaning, and vendor performance. The position requires identifying recurring issues, analyzing root causes, and implementing strategic solutions. The candidate will lead facility projects, process improvements, emergency preparedness, and incident response. Additionally, the role entails leading and guiding the Facility team and vendors, making independent decisions, and building strong relationships with stakeholders.
The AI Business Partner (AI Expert) acts as the strategic bridge between business functions and the AI Center of Excellence, identifying, shaping, and accelerating high-value AI opportunities across the organization.
This role partners closely with business stakeholders to understand operational challenges, translate them into AI use cases, and drive the end-to-end lifecycle of AI initiatives from ideation and business case development to implementation and value realization.
The AI Business Partner promotes AI adoption, facilitates workshops and opportunity assessments, aligns AI initiatives with business priorities, and ensures solutions deliver measurable business outcomes while adhering to governance, security, and responsible AI standards.
We are seeking a Regulatory & Scientific Affairs (RSA) Specialist to play a key role in bringing innovative products to market. You will lead regulatory review, product registration, labeling compliance, and submission activities while collaborating with cross-functional teams to drive compliant and efficient product launches.
**Key Responsibilities**
* Lead regulatory review of product labels, artwork, ingredients, and claims to ensure compliance with applicable regulations.
* Provide regulatory guidance and risk assessment to support product development and innovation projects.
* Manage product registrations and regulatory submissions with Thai FDA, DLD and relevant authorities.
* Partner with R&D, Marketing, Quality, and external stakeholders to enable compliant and timely product launches.
* Maintain regulatory documentation and support continuous improvement of regulatory processes.
**Qualifications**
* Bachelor's degree in Food Science, Food Technology, Nutrition, Pharmaceutical Sciences, or related fields
* 2+ years' experience in Regulatory Affairs, Food Compliance, Product Registration, or Scientific Affairs
* Knowledge of food regulations, labeling, claims, and product registration
* Strong regulatory risk assessment and problem-solving skills
* High attention to detail and accuracy
* Effective communication and stakeholder collaboration
* Strong project management and prioritization abilities
* Ability to thrive in a fast-paced environment and drive continuous improvementProficient in English
We are seeking a Regulatory & Scientific Affairs (RSA) Specialist to play a key role in bringing innovative products to market. You will lead regulatory review, product registration, labeling compliance, and submission activities while collaborating with cross-functional teams to drive compliant and efficient product launches.
Key Responsibilities
* Lead regulatory review of product labels, artwork, ingredients, and claims to ensure compliance with applicable regulations.
* Provide regulatory guidance and risk assessment to support product development and innovation projects.
* Manage product registrations and regulatory submissions with Thai FDA, DLD and relevant authorities.
* Partner with R&D, Marketing, Quality, and external stakeholders to enable compliant and timely product launches.
* Maintain regulatory documentation and support continuous improvement of regulatory processes.
Qualifications
* Bachelor's degree in Food Science, Food Technology, Nutrition, Pharmaceutical Sciences, or related fields
* 2+ years' experience in Regulatory Affairs, Food Compliance, Product Registration, or Scientific Affairs
* Knowledge of food regulations, labeling, claims, and product registration
* Strong regulatory risk assessment and problem-solving skills
* High attention to detail and accuracy
* Effective communication and stakeholder collaboration
* Strong project management and prioritization abilities
* Ability to thrive in a fast-paced environment and drive continuous improvementProficient in English
Remark:
1) Work location base at Thai Union’s corporate office – SM Tower, Bangkok.
Direction to work location: Map
2) For any further discussion, please send you inquiry to careers@thaiunion.com
We are seeking a Regulatory & Scientific Affairs (RSA) Specialist to play a key role in bringing innovative products to market. You will lead regulatory review, product registration, labeling compliance, and submission activities while collaborating with cross-functional teams to drive compliant and efficient product launches.
Key Responsibilities
* Lead regulatory review of product labels, artwork, ingredients, and claims to ensure compliance with applicable regulations.
* Provide regulatory guidance and risk assessment to support product development and innovation projects.
* Manage product registrations and regulatory submissions with Thai FDA, DLD and relevant authorities.
* Partner with R&D, Marketing, Quality, and external stakeholders to enable compliant and timely product launches.
* Maintain regulatory documentation and support continuous improvement of regulatory processes.
Qualifications
* Bachelor's degree in Food Science, Food Technology, Nutrition, Pharmaceutical Sciences, or related fields
* 2+ years' experience in Regulatory Affairs, Food Compliance, Product Registration, or Scientific Affairs
* Knowledge of food regulations, labeling, claims, and product registration
* Strong regulatory risk assessment and problem-solving skills
* High attention to detail and accuracy
* Effective communication and stakeholder collaboration
* Strong project management and prioritization abilities
* Ability to thrive in a fast-paced environment and drive continuous improvementProficient in English
Remark:
1) Work location base at Thai Union’s corporate office – SM Tower, Bangkok.
Direction to work location: Map
2) For any further discussion, please send you inquiry to careers@thaiunion.com
**About the Role**
Lead regulatory and scientific affairs activities for assigned product categories (Pet Food), ensuring regulatory compliance, food safety, and market access across global markets. Provide strategic regulatory guidance, generate actionable regulatory intelligence, and support innovation and business growth through strong stakeholder engagement and science-based advocacy.
**Key Responsibilities**
**Regulatory Strategy & Advocacy**
* Drive regulatory strategies that support innovation and business objectives.
* Monitor and assess regulatory developments and business impacts.
* Build and maintain relationships with regulatory authorities, industry associations, and key stakeholders.
* Advocate science-based positions to facilitate product and ingredient approvals.
**Regulatory Compliance & Market Access**
* Ensure end-to-end regulatory compliance throughout the product lifecycle.
* Lead product registrations, dossier submissions, and approval activities in target markets.
* Provide regulatory guidance on formulations, ingredients, labeling, claims, and applicable regulations.
* Support food safety, quality compliance, audits, and claims substantiation.
* Develop and strengthen regulatory frameworks that enable innovation and business growth.
**Regulatory Intelligence & Knowledge Management**
* Manage regulatory databases and information systems.
* Monitor emerging regulatory, food safety, and quality risks.
* Translate regulatory insights into clear business recommendations and risk mitigation actions.
* Promote regulatory capability building and best practices across the organization.
**Qualifications**
* Relevant experience in Regulatory Affairs, Scientific Affairs, Food Safety, Quality, or related fields within the food industry.
* Strong understanding of global food regulations and product registration processes.
* Strong regulatory leadership with the ability to align regulatory strategy with business priorities.
* Deep knowledge of food regulations, food safety, compliance, and risk management.
* Strong stakeholder management and influencing skills with regulators and cross-functional teams.
* Ability to translate complex regulatory requirements into practical business solutions.
* Proven capability to lead projects, drive collaboration, and build organizational capability.
* Proficient in English.
**Remark:**
1) Work location base at Thai Union’s corporate office – SM Tower, Bangkok.
Direction to work location: Map
2) For any further discussion, please send you inquiry to careers@thaiunion.com
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.
THIS ROLE IS BASED IN BANGKOK, THAILAND (WITH RELOCATION PROVIDED)
Location: Bangkok, Thailand (*Not open for remote work)
Get to Know our Team:
The Supply Analytics team delivers data-driven insights and decision support to optimize Agoda’s supply ecosystem. We analyze partner and marketplace dynamics, build forecasts and models, run experiments, and create scalable dashboards and data products that power strategic direction and operational execution. We bring value through rigorous analyses and pragmatic, measurable recommendations that help Supply, Product and other teams prioritize work and drive impact. Our work improves inventory quality, partner economics, and the long-term health and growth of Agoda.
The Opportunity:
As a Senior Analyst, you will report directly to either the Senior Manager or Associate Director within the Supply Department and this will be an individual contributor role. You will be responsible and fully empowered to work with the partners on the ground. You will be supported by a team within the Supply department and work closely with other Team members within Agoda.
In this Role, you’ll get to:
* Translate internal briefs into analytical projects (to include refining the initial brief and asking the ‘right questions’, working through potential hypotheses and storyboarding the output)
* Use and analyze data from multiple large-scale data warehouses and present statistically strong analysis to a wide range of business stakeholders.
* Proactively identify opportunities for growth within supply and the wider business.
* Drive new analytical initiatives and projects aimed at improving organizational efficiency and shaping Agoda supply.
* Identify, support, and lead projects aimed at scaling up the way the Supply organization leverages on data, insights, and intelligence.
* Automate manual operational processes and present back on time savings gained through modernization of business operations
What you’ll Need to Succeed:
* At least 2-5+ years of experience working as an Analyst with experience in analytics/data science/insights/strategy/BI
* Advanced working knowledge and hands-on experience in SQL
* Strong knowledge and hands-on experience in data visualization tools such as Tableau (preferably)
* Expert domain of data analysis and data visualization tools and software such as Excel, Python (or R)
* Bachelor’s degree ideally in a business or quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance).
* A good understanding of statistical modelling knowledge or any machine learning technique knowledge (such as hypothesis testing, regression, logistic regression, random forest, etc.)
* Good stakeholder management experience. Comfortable presenting to senior leadership and C-suite.
* Experience in conducting A/B testing experimentation
* Strong experience in finding data insights and provide business recommendation to the business
* A hacker’s mindset – the ability to build simple but clever and elegant solutions to new problems within significant resource, operational and time constraints through deep understanding of the business, creative problem solving, and a wide range of expertise in data, analytics, automation, programming, and prototyping.
* Excellent communicator with superior written, verbal, presentation and interpersonal communication skills.
* Data driven in both decision making and performance measurement.
* Extreme comfort in ambiguous, fast-paced environment.
* Ability to multi-task, prioritize and coordinate resources.
It’s Great if you Have:
* MBA or Masters in a quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance).
* Program management certifications (e.g. PMI, PRINCE2) to compliment your program management experience.
* Asian market experience.
* Travel industry / e-commerce / tech / consulting experience.
This role is responsible for leading a portfolio of global operational excellence and automation initiatives in the Customer Experience Group (CEG), with a focus on:
(i) automation, AI, and tooling to enhance customer and agent experience, and
(ii) process optimization and CX improvements across the post‑booking customer journey.
You will lead a high‑performing team of project managers/experts to drive measurable impact on customer satisfaction, efficiency, quality, and cost. The role combines strategic problem solving, hands‑on data-driven execution, and strong stakeholder management with both technical (Product/Tech/Data) and non-technical (Operations/Support/Commercial) teams.
**In this Role, you’ll get to:**
**Lead and Own a Portfolio of Transformational Initiatives**
* Own from end‑to‑end a collection of projects and/or areas of business in CEG (global coverage), spanning automation/AI and process excellence initiatives.
* Prioritize, plan, and drive initiatives that improve mission‑critical metrics: customer satisfaction (e.g., CSAT), service levels, automation quality, productivity, cost efficiency, and employee/agent engagement.
* Ensure CEG readiness to support Agoda’s new business and product initiatives by working closely with Product, Engineering, Data, Marketing, Strategic Partnerships, Partner Services, Finance, Legal, and other CEG teams.
**Drive Automation & AI driven solutions**
* Identify opportunities to leverage automation, AI, and tooling across customer and agent journeys (e.g., self‑service, workflow automation, AI quality testing).
* Partner with Product Management / Technology / CEG teams to design, prioritize, and implement solutions, from experimentation and configuration through to global rollout and impact measurement.
* Oversee the configuration and governance of operational flows and low‑code/automation tools, ensuring solutions are robust, scalable, and aligned with business goals and CX standards.
**Shape End‑to‑End Customer & Process Improvements**
* Continuously improve CEG end‑to‑end processes across the post‑booking journey to remove pain points, and improve operational performance through targeted initiatives and data driven insights.
* Own and evolve frameworks and roadmaps for how we continuously improve our internal Standard Operating Procedures (SOPs) and related processes; balancing CX/PX outcomes vs. efficiency/cost.
* Drive strategic initiatives across CEG such as improving Localization support in key growth markets, regulatory initiatives and partner closely with our commercial teams in order to improve partner/supplier pain points.
* Define clear problem statements and build business cases to define and prioritize customer/partner pain points and success metrics.
**Lead and Develop a High‑Performing Team**
* Set long‑term vision, strategy, and annual/quarterly OKRs for your team, aligning with CEG and Agoda-wide priorities.
* Manage and coach a team of project managers (and potentially people managers), building talent, capability, and succession within the Operational Excellence and Automation team.
* Provide structured feedback, mentoring, and support to enable your team’s growth and to consistently raise the bar for quality and impact.
* Build trusted relationships with senior leaders and stakeholders across CEG and other functions, effectively influencing priorities and decisions.
* Monitor project milestones, identify risks and dependencies, troubleshoot issues, and implement mitigation plans—acting at all times as the ultimate owner of the portfolio’s outcomes.
**What you’ll Need to Succeed:**
**Experience & Background**
* Freshers until 8+ years of experience in project/program management, operations, customer experience, process improvement, strategy, management consulting, or similar fields.
* Significant people leadership experience, including building and managing high‑performing teams (ideally including people managers and individual contributors).
* Proven track record of leading complex, cross‑functional initiatives from idea to implementation, with clear, measurable business impact.
* Experience working closely with Product/Technology/Data teams on technical or automation/AI-focused projects is highly advantageous.
**Technical & Analytical Skills**
* Strong analytical mindset; comfortable with numbers and quantitative problem solving. Able to define analysis structures, interpret data, challenge existing metrics, and make recommendations.
* Familiarity with data and analytics tools (e.g., SQL, Tableau, Metabase, VBA, or similar) and experience leveraging them to drive decisions.
* Comfort working with or overseeing workflow / automation / agent guidance tools, and the ability to engage in technical discussions with Product/Engineering/Data teams. Coding ability is a plus (you have to be willing to learn)
* Exposure to AI/ML‑driven solutions in an operational or CX context (e.g., chatbots, recommendation engines, routing, classification, or decision support tools) is a strong plus.
**CX, Process, and Delivery Skills**
* Demonstrated experience in process improvement and CX transformation, ideally in operations or customer support environments.
* Strong project and stakeholder management skills, with the ability to manage multiple initiatives in parallel, structure complex problems, and orchestrate cross‑functional teams.
* Experience defining and driving improvements in KPIs such as CSAT, NPS, SLAs, handle time, productivity, or cost‑to‑serve.
**Leadership, Communication & Ways of Working**
* Excellent communication and presentation skills in English, with the ability to influence and align stakeholders at all levels, including senior leadership.
* Ability to work effectively in a fast‑paced, dynamic, multicultural environment, comfortable with ambiguity and experimentation in a high‑velocity setting.
* A growth mindset and positive attitude: proactive, hands‑on, detail‑oriented, and with a strong sense of ownership and accountability.
* Eagerness to pitch new ideas, take initiative, and seek out opportunities for improvement; comfortable giving and receiving feedback.
* Professional experience with Microsoft Office tools (e.g., Excel, Word, PowerPoint). Experience with collaboration and project tracking tools is a plus.
**What we offer**
* Competitive compensation package (relocation support and visa support provided for successful overseas candidates)
* Exciting, high‑impact career opportunity with a major global OTA, including potential moves between teams and global locations. You will interact with departmental senior leadership regularly.
* Dynamic, multinational tech environment with colleagues from diverse educational and professional backgrounds.
* Continuous learning and development opportunities through corporate learning programs.
* Modern office space and convenient location at the heart of Bangkok Metropolitan, Hub of Asia.
**Please note that we may not be able to provide an immediate response or follow up on every application.**
#### Please review our Hiring Process Guidelines before your interview — click [here](https://careersatagoda.com/interview/)to learn how interviewing at Agoda works.
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.
**The Opportunity**
The Performance Marketing team is looking for a strategic and data-driven Senior Manager to lead the marketing function for one of Agoda’s most strategic partnerships, owning the P&L, leading a team, and driving partnership strategy.
This partnership generates millions in annual revenue across multiple whitelabel brands serving millions of travelers globally.
This position sits at the intersection of strategic thinking and operational excellence — someone who can lead a team, shape marketing strategy, influence partnership direction, and drive measurable business impact through data-driven decision-making and complex stakeholder management.
We’re looking for a proven leader who thrives in ambiguity, builds clarity through frameworks, and can lead complex cross-functional initiatives with discipline and influence, earning strong stakeholder trust and executive confidence.
As a key player in the marketing and partnership ecosystem, you will work closely with partner marketing leadership, regional business development teams, and Agoda’s commercial and product teams to ensure marketing strategies align with business priorities and contribute directly to revenue goals. You’ll be responsible for end-to-end marketing leadership for the partnership.
**What Makes This Role Unique**
**Scale & Impact**
* Own a full P&L for a multi-million dollar partnership
* Direct control over budget allocation and investment levels across channels
* Your optimization decisions drive both immediate ROI and long-term partnership health
**Strategic Complexity**
* Manage multiple brands with different customer profiles
* Navigate the intersection of B2B partnership management and B2C performance marketing
* Balance partner relationships with data-driven optimization
* Influence partner marketing strategy while ensuring Agoda profitability targets
**Channel Mastery & Technical Growth**
**You’ll oversee the full marketing funnel:**
* Metasearch (Google Hotel Ads, TripAdvisor, Trivago, Kayak) — optimize bidding strategies, feed management, price competitiveness
* Paid Search (Google Ads, Bing) — keyword strategy, campaign structure, budget optimization
* App Marketing (Google ACi, Apple ASA) — drive app adoption in key markets
* Emerging Channels (SEO, email/CRM, customer marketing) — build new growth drivers
* Advanced SQL for booking analysis and channel performance tracking
* A/B testing and experimentation methodology with clear measurement frameworks
* Marketing analytics including attribution modeling and incrementality measurement
**Cross-Cultural Collaboration**
* Weekly syncs with partner marketing team
* Joint planning and collaborative problem-solving
* Navigate cultural nuances in partnership management
**Key Responsibilities**
1. Team Leadership & Development
* Manage, mentor, and develop a team of 2-3 marketing specialists
* Set team priorities and OKRs aligned to partnership goals
* Conduct performance reviews and career development conversations
* Foster a culture of experimentation, learning, and accountability
2. Strategic Marketing Leadership & P&L Ownership
* Set overall marketing strategy and influence ROI targets; optimize investment levels to ensure we hit partnership goals
* Guide team on channel strategies and ensure execution excellence
* Own the full marketing P&L for the partnership
* Design experimentation roadmap to validate strategic hypotheses
* Monitor channel health and guide team to drill into anomalies or opportunities
* Oversee dashboard/reporting development and team analytics capability
3. Analytics Strategy & Insights
* Define analytics roadmap and experimentation strategy for the team
* Write SQL queries to answer strategic business questions and guide team on complex analysis
* Guide team on measurement frameworks and experiment design
* Synthesize insights into executive-ready recommendations with business impact quantification
* Build team capability in analytics and experimentation
4. Strategic Planning & Executive Stakeholder Management
* Develop annual marketing roadmap and quarterly plans aligned to partnership goals
* Lead weekly syncs with partner marketing leadership
* Present quarterly business reviews to Agoda leadership (Director/VP level)
* Own the annual planning process and budget allocation across channels
* Partner with Agoda’s commercial and product teams on partnership optimization
* Pitch strategic initiatives to partner executives and navigate differing viewpoints with influence and data
5. Program & Project Management
* Lead large, multi-workstream initiatives end-to-end
* Build detailed project plans with risk mitigation and milestone tracking
* Establish governance cadence and reporting mechanisms
* Ensure disciplined execution across markets and teams
**Requirements**
We’re looking for candidates who demonstrate:
1. Analytical & Technical Skills
* SQL proficiency (daily usage for analysis; comfortable working with multiple tables and complex joins)
* Strong analytical thinking with ability to translate data into actionable insights
* Comfort with marketing analytics tools (Google Ads, attribution platforms, dashboards)
* Bonus: Experience with experimentation design and statistical analysis
* 7-10+ years in marketing, growth, or analytics roles
2. Marketing Channel Knowledge
* Understanding of performance marketing fundamentals (PPC, metasearch, app marketing, or SEO)
* Experience optimizing marketing campaigns toward ROI/profitability targets
* Familiarity with attribution models and incrementality measurement
* Background in digital marketing, growth marketing, or marketing analytics preferred
3. Leadership & Stakeholder Management
* 5+ years people management experience or demonstrated team leadership
* Ability to influence without direct authority in a matrix organization
* Executive communication skills — comfortable presenting to VP/Director level stakeholders
* Required: Complex stakeholder management including partner relationships at senior levels
* Cultural sensitivity for cross-border collaboration
4. Execution Excellence
* Exceptional project management discipline
* Ability to manage multiple concurrent initiatives
* Strong attention to detail without losing strategic altitude
5. Business Orientation
* Understands P&L drivers and growth mechanics
* Makes data-informed decisions
* Focused on impact, not activity
**What We Offer**
Ownership & Impact
* You’re not executing someone else’s strategy — you’re owning the outcomes
* Test new ideas, run experiments, see direct impact on partnership performance
* High visibility to leadership; your metrics are partnership KPIs
Learning Environment
* Work with Agoda’s best-in-class marketing practices
* Experimentation culture with clear measurement and learning
* Complex, ambiguous problems that build problem-solving skills
