This role focuses on enhancing the efficiency of the True Sphere coworking space operations to meet defined targets, including service quality and customer satisfaction. You will provide friendly and efficient service for various functions such as payments, usage inquiries, and account setup or promotions. The position also involves managing sales targets with the team and delivering basic food and beverage services within the First Class service standard. You will be responsible for managing daily operations smoothly, including financial management, inventory, environment, and systems according to company guidelines. The role requires promoting True products and solutions, collaborating effectively with the team, and maintaining up-to-date product knowledge. Additionally, you will handle after-sales service by receiving customer complaints, resolving issues promptly, and coordinating with relevant departments to ensure high customer satisfaction.
Browse Jobs & Search Results
This role involves leading and managing overall operations in Bangkok, Thailand to ensure smooth daily business processes and high customer satisfaction. The position requires developing and implementing operational strategies that align with Lazada's goals, driving efficiency and scalability within the market. You will oversee the coordination of various departments to foster collaboration and streamline workflows while monitoring key performance indicators to identify areas for improvement and implement corrective actions. You will manage a team of operational professionals, providing guidance, training, and support for their professional development. Maintaining strong relationships with external partners and stakeholders is essential to ensure a seamless supply chain and logistics network. Additionally, you must stay updated on industry trends and regulatory changes, adapting operations to remain competitive and compliant in the local market.
This role focuses on driving retail sales strategy and partner acquisition for non-Shopee drop-off orders. You will lead a team of 15 employees across retail sales and SVP training functions, managing both direct staff and external BPO partners. The position requires managing partner performance metrics, specifically Average Daily Orders (ADO), and executing initiatives to boost productivity and order volume. You will also be responsible for resolving operational bottlenecks and partner escalations to ensure a seamless network execution. You will directly oversee a 15-person team, including 13 members in retail sales and 2 in SVP training. This involves leading full-time employees, temporary staff, and managing relationships with third-party BPO vendors. The role demands strong leadership skills to manage diverse teams and exceptional communication abilities for negotiation and relationship management. You will act as the primary point of contact for partner escalations and logistical challenges.
This role focuses on driving strategic organizational change initiatives to enhance efficiency and adaptability within the company. You will lead the design and implementation of transformation programs that align business goals with operational capabilities. The position requires close collaboration with leadership to identify improvement opportunities and execute sustainable change strategies. You will be responsible for managing end-to-end transformation projects, ensuring they are delivered on time and within scope. This includes assessing current organizational structures, developing new frameworks, and coaching teams through the transition process. Success in this role depends on your ability to foster a culture of continuous improvement and manage stakeholder expectations effectively.
This role involves defining and executing the home furnishing business plan and growth strategy for the Thai market. You will be responsible for driving commercial activation across the country to secure turnover, profit, and gross margin targets. The position requires close collaboration with store teams and shopkeepers to support their competence development and ensure alignment with national priorities. You will also coordinate national price actions to maintain market relevance and support long-term profitability.
This role involves leading a team focused on digital and information technology initiatives within a major retail organization. You will be responsible for overseeing technical projects and ensuring the successful delivery of IT solutions that support business objectives. The position requires a strategic approach to team management and technical leadership to drive innovation and efficiency in digital operations. You will collaborate with cross-functional teams to align technology strategies with organizational goals and enhance the overall digital experience for stakeholders.
This role focuses on overseeing daily customer service operations to ensure high standards of customer satisfaction. You will manage a team of customer service staff, monitor service quality, and coordinate with internal and external stakeholders to resolve issues efficiently. The position requires maintaining a professional environment, managing shift schedules, and preparing statistical reports to support operational improvements. You will also be responsible for ensuring the availability of accurate sales promotion information for customers. The ideal candidate will lead by example, demonstrating strong communication skills and a service-oriented mindset. You will handle customer feedback and complaints, working closely with relevant departments to implement solutions. This role involves managing facility maintenance and equipment readiness to support smooth service delivery. Success in this position requires a proactive approach to problem-solving and the ability to build strong relationships with both customers and team members.
This role focuses on managing leasing operations to support sales objectives effectively. You will oversee the research and management of suitable tenants for targeted markets. The position requires aligning leasing activities with business plans and ensuring the effective completion of rental applications. You will also be responsible for monitoring property information and coordinating with tenants and internal functions to drive team performance. You will lead the team in presenting and advertising available properties to attract both short-term and long-term tenants. This involves using various media and promotional materials to maximize occupancy. Additionally, you will participate in negotiating leasing terms and conditions to close deals. The role requires you to control rental application data, manage personal references, and prepare reports to summarize overall leasing performance and propose improvements.
You will be responsible for defining and executing the home furnishing business plan and growth strategy for the Thai market. This involves analyzing global priorities, national competition, and market trends to drive commercial success. You will lead the country commercial activation to secure turnover, profit, and gross margin targets across all selling channels. Additionally, you will coordinate national price actions and support the competence development of shopkeepers and the store commercial team to ensure long-term sales and profitability.
You will be responsible for driving sales and revenue growth for the property management division. This role involves identifying potential clients, managing customer relationships, and promoting property services effectively. You will work closely with the team to achieve sales targets and ensure high levels of customer satisfaction. The position requires a proactive approach to market analysis and the ability to adapt to changing business needs.