Agoda is seeking a People Technology Functional Support Specialist to maintain and enhance the Workday platform following its go-live implementation. This role focuses on ensuring the stability and efficiency of HR systems by managing daily operations, troubleshooting issues, and supporting configuration updates. You will collaborate with cross-functional teams including HR, Payroll, Finance, and IT to align Workday capabilities with business needs. The position requires a balance of operational stability and continuous improvement to support Agoda's global workforce. As a key member of the Global Service Delivery team, you will handle production support, system maintenance, and business process optimization. You will act as a liaison between technical and non-technical stakeholders, translating business requirements into scalable solutions. The role involves coordinating testing activities, maintaining data integrity, and ensuring compliance with governance standards. You will also contribute to documentation and knowledge management to support end-user enablement.

This role involves working within the Operations and Sales team to decode user behavior and optimize platform performance. You will be responsible for designing pricing schemes and operational strategies that address the specific needs of millions of micro-entrepreneurs. The position requires deep immersion in local markets to understand consumer pain points and empathize with partners. You will collaborate with cross-functional teams to ensure smooth operations and drive continuous improvement across the platform. The Marketing, Communications, and Public Policy team offers a dynamic environment where you will serve as the voice of the company on a global stage. You will engage with media, influencers, and industry experts to shape the brand narrative and public perception. This role demands a strategic yet tactical approach, combining user-centric thinking with results-driven execution. You will have the opportunity to work on high-impact campaigns that connect with diverse communities and drive regional growth.

This role involves leading end-to-end high-impact project execution focused on middle-mile fleet strategy. You will be responsible for the entire project lifecycle, starting from initial design and business case development through to pilot execution, full rollout, and ongoing performance tracking. The position requires defining clear project scopes, timelines, and KPIs while securing necessary resources and analyzing potential impacts. You will serve as an active Project Management Office (PMO) lead for cross-functional initiatives, ensuring timelines are met and stakeholders are aligned. Additionally, you will monitor team performance metrics to identify operational issues and formulate data-driven improvement plans to drive efficiency and growth.

You will lead the end-to-end design and execution of key Organization Development and Talent Management initiatives. Your role involves conducting internal and external research to analyze employee data and translating these insights into actionable strategies. You will partner with diverse stakeholders to prepare clear communication materials and presentations, ensuring alignment and driving organizational effectiveness. This position offers deep exposure to the strategic side of OD and Talent Management, including decision-making and stakeholder influence. You will have the opportunity to lead workstreams and contribute ideas rather than simply following instructions. Your work will directly impact talent pipelines and the overall success of the organization.

We are seeking a detail-oriented Technology Solutions Analyst to support our digital transformation initiatives. You will collaborate with cross-functional teams to identify business requirements and translate them into technical solutions. This role requires strong analytical skills and the ability to work effectively in a dynamic environment. You will be responsible for analyzing current processes and recommending improvements to enhance operational efficiency. The ideal candidate will work closely with stakeholders to define project scopes and deliverables. You will assist in the design and implementation of technology solutions that align with business goals. This position offers an opportunity to contribute to impactful projects within a leading financial services organization. We value innovation, accuracy, and a proactive approach to problem-solving.

You will join Agoda Services Co. Ltd. in Bangkok as part of a rapidly growing global tax advisory team. This role focuses on managing indirect tax matters, including VAT, sales tax, and GST, with a primary emphasis on strategic partnerships and compliance across various jurisdictions. You will lead end-to-end projects from scoping and budgeting to execution and implementation, working closely with cross-functional teams including Product, Commercial, and Legal. This position requires navigating a dynamic, project-driven environment where business models and regulations evolve quickly. You will interact with senior leadership, international offices, and external advisors to ensure tax compliance while balancing business objectives. The role demands proactive problem-solving and the ability to identify new areas where tax support is needed as the organization scales.

This role focuses on managing overall website operations and ensuring the successful delivery of projects that integrate with or enhance the PWB website. The position involves contributing to and prioritizing a detailed roadmap aligned with IT ambitions. The manager ensures customer satisfaction across all website touch points to drive brand awareness, deliver a great customer experience, and maximize transactions. The role requires close collaboration with business stakeholders, project owners, and technical teams to define goals, optimize system capabilities, and establish agile processes and best practices. The successful candidate will gather sales promotion requirements from the marketing team and work with the Synergy team to deliver updated promotions on the website. The role involves optimizing the site to reflect local online shopping preferences and identifying, sizing, and prioritizing increments of work for each iteration. The manager will develop relevant artifacts for communication, direction, delivery, quality, and solutions, while staying current on industry trends to provide insights and recommendations into roadmap development.

You will be responsible for defining and executing the home furnishing business plan and growth strategy for the Thai market. This involves analyzing global priorities, national competition, and market trends to drive commercial success. You will lead the country commercial activation to secure turnover, profit, and gross margin targets across all selling channels. Additionally, you will coordinate national price actions and support the competence development of shopkeepers and the store commercial team to ensure long-term sales and profitability.

This role focuses on driving sustainable and profitable growth for assigned Modern Trade customers by developing and executing comprehensive customer business plans. You will serve as the primary business partner, leading commercial negotiations and delivering category growth through superior in-market execution. The position requires strong collaboration with cross-functional teams to ensure flawless delivery of promotions and commercial initiatives. You will be accountable for achieving turnover, market share, and profitability targets through effective joint business planning and relationship management. The role involves managing trade investments, monitoring customer performance, and identifying new opportunities to grow distribution and category performance. Success in this position depends on your ability to translate category strategies into actionable growth plans and maintain strong relationships with key decision-makers.

This role focuses on managing and optimizing the operations of Shopee's own fleet within the SPX Express logistics network. You will be responsible for overseeing driver attendance, ensuring strict compliance with route planning protocols, and tracking overall fleet performance metrics. The position requires close collaboration with internal stakeholders and external partners to support seamless logistics operations. Additionally, you will play a key role in training drivers on new policies and managing special projects to enhance operational efficiency. You will act as a central point of contact for drivers, coordinating with shuttle services, linehaul teams, hubs, and sellers to resolve operational issues. By monitoring key performance indicators and conducting root cause analysis, you will help maintain high service standards and ensure timely deliveries. This is a contract position within the Operations team, offering the opportunity to contribute to Shopee's logistics infrastructure in Bangkok.