The Tech Partnerships Manager will lead strategic initiatives with key connectivity providers and channel managers to drive supply performance and growth. This role requires end-to-end commercial ownership of strategic accounts and the ability to design win-win partnership models that enhance Agoda's accommodation network. You will work closely with internal teams to implement data-driven strategies and innovative testing to identify new market opportunities. You will serve as the primary point of contact for high-level stakeholders, managing complex relationships and communicating performance insights to executive leadership. The position demands strong business acumen to navigate a competitive industry while maintaining operational excellence in reporting and account support. You will be responsible for driving measurable value for both Agoda and its partners through continuous experimentation and adaptation.
You will manage a portfolio of high-growth accommodation partners to expand Agoda's supply network and drive revenue. Your role involves identifying new business opportunities and maximizing the value of existing partnerships through strategic initiatives and focused project sprints. You will serve as the primary point of contact for partners, utilizing various communication channels to build strong relationships and ensure their success with Agoda's platform. You will leverage data and internal dashboards to prioritize tasks and track performance, while training partners on Agoda's technology and tools. The position requires a proactive approach to responding to partner requests and a commitment to achieving ambitious targets in a fast-paced, competitive environment. You will work closely with the team to roll out new products and introduce travelers to Agoda's services.
This role is designed to drive the strategic growth and optimization of Agoda's Key Accounts supply pillar. You will serve as a critical bridge between the Key Accounts team and senior leadership, providing strategic direction and ensuring alignment with broader company objectives. The position requires a consulting mindset combined with strong analytical skills and hands-on execution capabilities to manage cross-functional projects and influence long-term strategy. You will be responsible for commercial enablement and stakeholder management, leading the development of high-impact presentations and internal cadences. Additionally, you will drive strategy and insights by building chain-specific analyses and translating complex data into clear narratives for internal and external audiences. This role demands the ability to manage multiple projects simultaneously while collaborating effectively with diverse teams to deliver high-quality results.
The Collections function within Credit Risk & Receivable Collections is responsible for managing collections from hotel partners across various product offerings. As the team continues to expand, we are looking for a Senior Analyst to join our dynamic in-house team. This role offers the chance to collaborate with colleagues across different functions and help drive operational excellence. The Collections team plays a vital role in ensuring smooth financial operations and building strong relationships with hotel partners. As a Senior Analyst in receivable collection, you will work closely with hotel partners to manage the collection of commissions and marketing campaign fees from Agoda’s partner. This role is crucial to the financial health of Agoda. As an individual contributor, you will coordinate with various stakeholders across Agoda, contributing to and improving operational and collection efficiency in your domain. You will also collaborate with internal stakeholders to implement value-added ideas and work on other important projects within the team.
This role focuses on managing the operational aspects of Agoda's engagement with key partners. You will oversee daily campaign activities, ensuring timely setup and monitoring to drive growth. The position requires close collaboration with internal stakeholders and external partners to resolve issues and streamline processes. You will also leverage operational insights to improve service delivery and contribute to management reporting. You will be responsible for driving operations for Agoda's strategic partnerships and managing daily activities to ensure campaign success. The role involves troubleshooting issues across internal teams and partners, requiring strong communication and problem-solving skills. You will track key insights to optimize processes and support improvement initiatives within the organization.
We are looking for a highly organized and proactive Executive Assistant to provide comprehensive administrative support to senior-level managers and C-suite executives. This role involves managing complex calendars, coordinating meetings, arranging travel logistics, and handling expense reports. Beyond traditional support, you will play a key role in enhancing the departmental experience by organizing team communications, planning team-building activities, and fostering a positive work environment. You will act as a liaison between executives, managers, and external partners, ensuring smooth operations and prioritizing matters effectively. To succeed in this position, you must demonstrate exceptional time management, organizational, and communication skills. You will work autonomously while maintaining a high level of discretion when handling sensitive information. The role requires flexibility and the ability to collaborate with other EAs and cross-functional teams to achieve organizational goals. Your contributions will ensure the smooth operation of senior leadership activities while driving initiatives that promote employee engagement and collaboration.
This role serves as a people leader for a team of WFM Capacity Planners, focusing on driving team performance and delivering against key KPIs. You will provide direct coaching and feedback to build a high-performing team while collaborating with internal stakeholders to optimize workforce planning strategies. The position requires a strong understanding of WFM concepts and the ability to represent the team to senior leadership effectively. You will be responsible for designing and implementing capacity modeling activities to improve forecasting accuracy and managing key WFM metrics. The role involves deep data analysis to identify process gaps and recommend actions that maintain Service Level Agreements (SLAs). You will also prepare performance reports and presentations to communicate team progress and strategic opportunities to leadership.
You will join Agoda's Display & App Marketing engineering team to build and maintain large-scale systems that power paid marketing campaigns across global advertising channels. Your work will involve managing high-volume hotel feeds, processing advertisement images, and integrating with major advertising platforms like Google Ads and Meta. You will collaborate closely with Marketing, Product, and Data teams to deliver reliable and scalable engineering solutions. This role offers significant exposure to marketing strategy and experimentation, allowing you to shape systems and operational excellence from design through to production support. In this position, you will design and operate backend services and data pipelines specifically for performance marketing use cases. You will take part in the full development lifecycle, including design, implementation, testing, deployment, and production support. You will proactively identify and improve system reliability, scalability, and data quality while actively participating in code reviews and technical discussions. Additionally, you will make critical technical trade-offs regarding performance, quality, and cost.
This role involves managing critical migration projects between cloud platforms, specifically overseeing the transfer of users, data, and applications from O365 to Google Workspace and vice versa. You will be responsible for designing and executing detailed migration plans that align with strict business and technical requirements. The position requires close collaboration with cross-functional teams and stakeholders to ensure successful project delivery while maintaining clear communication regarding timelines and potential risks. You will implement comprehensive test plans and quality assurance solutions to validate migration outcomes before deployment. The role demands strong organizational skills to track project progress, identify risks, and propose effective workarounds. Working within a fast-paced IT Operations environment, you will coordinate efforts across different time zones and departments to drive continuous improvement in the company's digital infrastructure.
As a key member of our high-performing Global Payroll team based in Bangkok, you will play a vital role in shaping a world-class global payroll process that supports our employees across the globe. Reporting to the Payroll Manager, the Payroll Accounting Analyst will oversee the timely and accurate processing of assigned international payroll transactions, ensuring strict compliance with local laws and regulations. What You'll Do: * Responsible for monthly payroll activities such as collating and validating inputs, outputs, and statutory payments for assigned countries. * Experienced in managing Payroll Accounting / GL reconciliation / Invoice processing for payroll vendor * Coordinate with external payroll vendors to ensure timely and accurate payments and filing of taxes, social security funds, provident funds, and other third-party payments to government authorities. * Manage payroll vendors by strictly adhering to the contract and SLA and ensuring compliance with local regulatory requirements. * Manage inquiries relating to payroll matters from internal and external stakeholders, and provide advice as required. * Participate and support ad-hoc projects relating to new process implementations or enhancements and perform user testing on systems. * Lead and support payroll migration and integration initiatives, including vendor transitions, system upgrades, and process harmonization with minimal disruption. * Collaborate with internal People teams and external partners to set up processes, procedures, and policies for new payroll systems or countries. * Support external and internal audits. * Own and drive process improvement initiatives for respective assigned countries. * Payroll Forecasting & Budgeting knowledge. Required Qualifications: * Holds a Bachelor’s degree in any field. * At least 3 years of People Operations / Payroll accounting or end-to-end Payroll experience in an international fast-paced organization. * Experienced in managing APAC/ Europe / NAM payroll. * Proven experience in payroll migration , Payroll Implementation , Project and integration projects, with a strong ability to manage complex transitions and ensure operational continuity. * Excellent communication skills, both written and verbal. Fluency in English is a must. * Strong analytical, articulation, and problem-solving skills, with great attention to detail. * Proven track record in process improvement and/or automation implementations. * Proficient in all MS products: Word, Excel, PowerPoint, etc. * Experience in Workday is preferred but not a must. * A team player who can operate effectively in a fast-paced and multicultural environment. * Resilience to work under tight deadlines and pressure. * High level of discretion, confidentiality, and ethics.