Xendit is hiring a Money Laundering Reporting Officer (MLRO) for its Thailand operations in Bangkok. The role is the appointed AML/CFT officer accountable for designing, implementing and maintaining the effectiveness of Xendit Thailand's AML/CFT, sanctions and financial crime compliance framework, and serves as the primary liaison with the AMLO, law enforcement and the Bank of Thailand. Responsibilities include overseeing CDD/EDD and ongoing monitoring, handling escalations from Merchant Operations and L1 analysts, reviewing STR investigations and filing Suspicious Transaction Reports, governing sanctions and adverse media screening, leading regulatory inspections and audits, and providing AML/CFT advisory for new payment products. Candidates need at least 8 years of AML/CFT or financial crime compliance experience, direct engagement with AMLO or similar regulators, and strong knowledge of the Payment Systems Act, AMLO requirements and FATF standards.
Xendit
Company ProfilePayments infrastructure company hiring merchant operations and support roles in Bangkok.
Company Profile
Payments infrastructure company hiring merchant operations and support roles in Bangkok.
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Xendit is hiring a Financial Operations Associate to join a new subteam within FinOps that owns reconciliations across the organization. The role involves executing reconciliations for Xendit's day-to-day financial operations across all products in the region, automating reconciliation processes with product teams, and setting up reconciliation for new products and markets. The associate will also coordinate with internal and external stakeholders to resolve unreconciled transactions. Candidates should be graduates in Management, Accounting, Finance, or a related field with 1-3 years of relevant experience in a startup, payments, fintech, or financial services environment. Strong attention to detail, English communication skills, and working knowledge of Microsoft Office Suite are required. Experience with banks or financial institutions, reconciliation tools, and SQL are preferred.
Xendit is hiring a Financial Operations Associate based in Bangkok to join the Financial Operations team responsible for the seamless flow of funds across the Xendit platform. The role involves executing daily shift operations, processing customer transactions, liaising with banking partners, owning reconciliations across products and regions, and supporting automation of reconciliation processes. The associate will also coordinate with internal teams (product, sales, legal, compliance) and external partners to resolve issues, and help onboard new products and regions in Southeast Asia. The position is suited for a fresh graduate in Management, Accounting, Finance, or a similar field, or candidates with 1-3 years of relevant experience in a startup, fintech, or financial services environment. Candidates must be detail-oriented, comfortable with large datasets, fluent in written and spoken English, and based in Thailand. Experience with SQL or visualization tools such as Looker is a plus.
The Merchant Ops Analyst enables business growth on the Xendit platform by reviewing and processing merchant KYC profiles to ensure compliance with regulations and internal policies. The role involves assessing business use cases to determine merchant eligibility and supporting payment channel activations by coordinating with external partners and internal teams. The analyst collaborates with cross-functional teams including Compliance, Risk, Product, Sales, and Partnerships to solve onboarding and activation cases efficiently while ensuring a smooth end-to-end merchant experience. The position requires a strong understanding of payment flows, partner requirements, and regulatory considerations to contribute to continuous process improvements.
Merchant Support provides customers with undivided attention and care, handling inquiries through various channels to solve customer needs. The role involves analyzing transaction status using operational tools, capturing customer insights for product improvement, and collaborating with departments to resolve issues. Candidates must be responsive, analytical, and able to work during Daylight time (8:00 AM – 8:00 PM Bangkok time/GMT+7).
The Merchant Ops Team Lead enables business growth on the Xendit platform by reviewing and processing merchant KYC profiles to ensure regulatory compliance. The role involves assessing eligibility for various business use cases and supporting payment channel activations by coordinating with external partners and internal teams to resolve issues and unblock delays. The position requires close collaboration with cross-functional teams, including Compliance, Risk, Product, Sales, and Partnerships, to streamline onboarding and activation processes while ensuring a smooth end-to-end merchant experience.