Join Agoda's Back End Engineering team to build scalable, fault-tolerant systems that power our core business logic. This role focuses on leading the development of AI-powered data querying solutions, enabling users to interact with data through natural language. You will also architect and develop scalable data quality tools and frameworks to ensure reliable and trustworthy data. As a senior technical leader, you will operate across AI, data infrastructure, and reliability domains, driving high-impact initiatives and serving as a key technical authority across the organization. This position is based in Bangkok, Thailand, with relocation support provided. You will collaborate with TPMs and stakeholders to define and drive the technical vision and roadmap for AI-driven querying, query engines, and data quality tools. Additionally, you will mentor engineers and raise standards across data quality & governance tools, query engines, and the broader data platform.

Agoda is launching a new B2C fintech product and is seeking a Senior Business Analyst to define, launch, and grow this vertical across different markets. You will own and execute initiatives to drive acquisition, transaction growth, and retention by working closely with product, fintech, and cross-functional marketing teams. This is a unique opportunity to incubate a new business from the ground up in a fast-paced environment. In this role, you will design optimization strategies across the full user funnel, execute marketing campaigns through various channels, and collaborate with product and design to shape key user journeys. You will also work with fintech, legal, and compliance teams to ensure messaging is accurate and user-friendly. This is a sole contributor role with strong visibility across management.

This role focuses on ensuring the integrity and safety of digital platforms through rigorous quality assurance processes. You will be responsible for identifying and mitigating risks related to user-generated content and platform policies. The position requires a keen eye for detail and a strong understanding of safety protocols to maintain a secure environment for all users. You will collaborate with cross-functional teams to implement effective testing strategies and improve overall system reliability. The ideal candidate will work in a dynamic environment where attention to detail is paramount. You will be expected to stay updated on emerging threats and evolving safety standards to ensure the platform remains secure. This role offers the opportunity to make a significant impact on user trust and platform stability through proactive quality assurance measures.

This role involves architecting and owning budget strategies to balance user and driver acquisition, retention, and reactivation algorithms. You will drive operational planning and supply-demand balancing across regions while leveraging data-driven frameworks to optimize platform throughput and service level agreements. Additionally, you will establish key performance indicator frameworks to identify operational bottlenecks and execute strategic initiatives that directly impact profitability and market share. The position requires leading cross-functional alignment across Product, Commercial, Marketing, and Regional Operations teams to translate complex operational data into executive strategic roadmaps and actionable growth levers.

LINE MAN Wongnai is Thailand's leading provider of On-Demand Services, Merchant Digital Solutions, and Payment and Financial Services. We are seeking a Machine Learning Engineer for a 12-month contract to lead the migration of our machine learning and production model infrastructure to a modernized cloud environment. You will work directly with the Machine Learning Engineering and Data Science teams to re-platform existing training, serving, and feature data pipelines onto new cloud-native infrastructure. This is a hands-on execution role focused on the migration project, requiring the ability to ramp up quickly and contribute within the first few weeks. The role involves re-platforming the ML lifecycle, driving application integration, and ensuring production health during the transition. The successful candidate will be responsible for migrating MLOps infrastructure, training pipelines, and CI/CD workflows, as well as migrating data and feature pipelines to ensure uninterrupted data flow. You will establish monitoring and incident response for data quality and model drift during the cutover. Post-migration, you will optimize system performance by troubleshooting bottlenecks and tuning models for latency and cost efficiency. The role requires a pragmatic engineering approach to deliver against a fixed scope and timeline while ensuring a clean handover of documentation and ownership to the full-time team.

We are seeking a detail-oriented Health Claims Analyst to join our team in Bangkok. In this role, you will be responsible for reviewing and processing health insurance claims to ensure accuracy and compliance with company policies. You will analyze claim data to identify trends and potential fraud, working closely with underwriting and claims teams to resolve complex cases. This position requires a strong understanding of healthcare systems and the ability to communicate effectively with internal stakeholders and external partners. The ideal candidate will support the end-to-end claims lifecycle, from initial receipt to final settlement. You will maintain accurate records of all claim activities and ensure timely resolution of inquiries. We offer a collaborative environment where your analytical skills will directly impact our operational efficiency and customer satisfaction.

Lead a team of financial analysts to drive strategic decision-making and performance management within the organization. You will oversee the preparation of financial plans, forecasts, and budgets while providing actionable insights to support business growth. The role involves analyzing complex financial data, identifying trends, and communicating results to senior management effectively. You will mentor team members, establish best practices, and ensure compliance with financial regulations and internal controls. This position requires a proactive approach to problem-solving and the ability to collaborate cross-functionally with various departments to achieve organizational objectives.

This role involves acting as an insurance broker to assist clients in selecting appropriate insurance coverage. You will be responsible for analyzing client needs and recommending suitable insurance products. The position requires building strong relationships with clients to ensure their long-term satisfaction and retention. You will also handle policy renewals and manage client accounts effectively.

This role involves acting as an insurance broker to assist clients in selecting appropriate insurance products and services. You will be responsible for managing client relationships and ensuring their insurance needs are met effectively. The position requires a proactive approach to identifying opportunities and providing expert advice on risk management and coverage options.

You will provide essential support for the installation, operation, and maintenance of specific computer software applications. This role requires working independently according to established work instructions with minimal supervision. You will act as the primary point of contact for users, handling inquiries and resolving technical issues efficiently. The position involves coordinating with the application team and development staff to escalate complex problems that fall outside standard procedures. You will also maintain accurate records of all customer interactions, issue logs, and resolution steps to ensure continuity and knowledge sharing. Collaboration is key in this role as you work closely with the development team to diagnose and fix complex application issues. You will participate in the implementation of software patches and updates to ensure system stability. The position requires a proactive approach to problem-solving and the ability to communicate technical information clearly to non-technical users. You will contribute to the overall efficiency of the IT support function by ensuring that software applications run smoothly and that user satisfaction remains high.