Senior Strategy & Operations Manager

This role involves architecting and owning budget strategies to balance user and driver acquisition, retention, and reactivation algorithms. You will drive operational planning and supply-demand balancing across regions while leveraging data-driven frameworks to optimize platform throughput and service level agreements. Additionally, you will establish key performance indicator frameworks to identify operational bottlenecks and execute strategic initiatives that directly impact profitability and market share. The position requires leading cross-functional alignment across Product, Commercial, Marketing, and Regional Operations teams to translate complex operational data into executive strategic roadmaps and actionable growth levers.

• Architect and own budget strategies to maximize unit economics and operational cost efficiency
• Drive operational planning and supply-demand balancing across regions
• Leverage data-driven frameworks to optimize platform throughput and peak-demand resilience
• Establish key performance indicator frameworks and identify systemic operational bottlenecks
• Execute high-impact strategic initiatives that directly impact profitability and market share
• Lead cross-functional alignment across Product, Commercial, Marketing, and Regional Operations teams
• Translate complex operational data into executive strategic roadmaps and actionable growth levers
• Direct high-performing analysts and specialists, fostering a culture of rigorous, data-first decision-making

• 6+ years of experience in strategy, operations, business analytics, or top-tier management consulting
• At least 2+ years leading strategic projects or managing teams
• Experience in tech, hyper-growth, or on-demand platforms is highly preferred
• Master-level capability in turning complex datasets into strategic trade-off models
• Deep understanding of unit economics, platform dynamics, and supply-demand mechanics
• Exceptional stakeholder management skills with a track record of influencing executive decision-making