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BangkokContract
The Senior Operations Executive will bridge the gap between operational strategy and execution, focusing on enterprise merchant retention and data infrastructure. The role involves managing post-service journeys, designing automated retention frameworks, and standardizing operating procedures to reduce case volume. Key duties include analyzing churn metrics, maintaining data tracking infrastructure, and serving as a liaison between merchants and cross-functional teams like Sales and Product. The position requires a systems architect mindset to build scalable workflows and strict quality verification protocols.
19 ก.ย. 2569ดูรายละเอียดเพิ่มเติม