Trust & Safety QA Analyst - Accenture

This role focuses on ensuring the integrity and safety of digital platforms through rigorous quality assurance processes. You will be responsible for identifying and mitigating risks related to user-generated content and platform policies. The position requires a keen eye for detail and a strong understanding of safety protocols to maintain a secure environment for all users. You will collaborate with cross-functional teams to implement effective testing strategies and improve overall system reliability.

The ideal candidate will work in a dynamic environment where attention to detail is paramount. You will be expected to stay updated on emerging threats and evolving safety standards to ensure the platform remains secure. This role offers the opportunity to make a significant impact on user trust and platform stability through proactive quality assurance measures.

• Design and execute comprehensive test plans to identify vulnerabilities and safety risks
• Monitor user-generated content and platform interactions for policy violations
• Document and report bugs, issues, and security concerns to the development team
• Collaborate with product and engineering teams to implement safety improvements
• Analyze data to identify trends in user behavior and potential safety threats

• Bachelor's degree in Computer Science, Information Technology, or a related field
• Strong analytical skills with the ability to detect patterns and anomalies
• Excellent written and verbal communication skills in English
• Experience with QA methodologies and testing tools
• Understanding of trust and safety principles and digital platform policies

• Experience with automated testing frameworks
• Knowledge of content moderation tools and systems
• Familiarity with agile development methodologies
• Strong problem-solving skills and attention to detail