You will serve as a key point of contact for end-users, providing expert guidance and support for various business applications and systems. Your role involves troubleshooting technical issues, conducting training sessions, and ensuring that users maximize the value of the software tools available to them. You will collaborate closely with the IT team to identify system improvements and document standard operating procedures to enhance overall efficiency. This position requires a proactive approach to problem-solving and a strong commitment to delivering exceptional customer service. You will be responsible for managing user requests, prioritizing tickets, and ensuring timely resolution of incidents. Additionally, you will act as a bridge between the business units and the technical team, translating complex technical concepts into clear, actionable instructions for non-technical staff.

You will serve as a core member of the SAP project proposal and promotion team, leading initiatives to drive digital transformation for Japanese clients expanding into Southeast Asia. Your role involves managing the entire project lifecycle, from initial planning and requirements definition to design, development, testing, and offshore management. You will leverage global modeling tools and industry-specific solutions to lead large-scale SAP projects focused on business reconstruction and strengthening global collaboration. As a Manager, you will demonstrate leadership within mixed teams of local and Japanese Client Services members, using your strengths to support both project delivery and client development. This position is critical for managing the increasing demand for integrated global management and transparency. You will handle complex themes such as business process visualization, governance strengthening, and data-driven decision-making. The role requires a proactive approach to engaging with diverse stakeholders and actively participating in developing new solutions that create customer value. You will work within a dynamic environment where Southeast Asian market trends often precede those in Japan, handling topics ranging from new company establishment to business unit restructuring.

LINE MAN Wongnai is Thailand's leading on-demand delivery and lifestyle e-commerce platform. We are seeking a strategic Partner Acquisition Manager to drive our business growth by securing high-value restaurant chains and enterprise accounts. This role requires a blend of analytical rigor and commercial negotiation skills to structure profitable deals and manage long-term partnerships. You will work closely with internal teams to optimize merchant performance and develop growth strategies that align with our ecosystem. The ideal candidate will be responsible for the full lifecycle of partner acquisition, from identifying potential clients to closing exclusive agreements. You will lead commercial negotiations, analyze financial health, and drive market intelligence to uncover new business opportunities. This position offers the chance to shape the future of food delivery in Thailand while working with a dynamic team.

You will provide Level 2 and Level 3 Application Managed Services (AMS) support, handling escalated production incidents and performing in-depth troubleshooting to ensure compliance with Service Level Agreements (SLAs). You will lead problem management initiatives to identify root causes and implement permanent fixes, while also participating in Continuous Improvement projects to enhance organizational processes. Additionally, you will support the delivery of SAP MM/ EWM solutions, assist in solution design for medium to complex enhancements, and contribute to business development efforts by preparing proposals and presentations. You will also be responsible for maintaining comprehensive documentation and adhering to firm standards and client IT policies. As a leader within the team, you will mentor Analyst and Consultant level members, fostering a collaborative environment that drives positive outcomes. You will actively engage with diverse stakeholders to understand business needs and ensure the successful integration of new solutions. This role requires a proactive approach to problem-solving and the ability to rally team members to deliver tasks efficiently and within agreed timeframes.

You will lead business consultation discussions and translate customer requirements into specification documents for application design and configuration. You will support UAT testing by investigating issues raised and coordinating with users and developers. You will spot strategies, risks, and options to recommend approaches that sidestep problems and help clients meet their needs. You will lead, coach, and advise a small project team while managing their performance. You will set up, document, and test the Oracle system while understanding and applying Oracle methodologies. You will gain the trust of your client, teammates, and managers to ensure projects are delivered successfully. You will keep growing your skills to help the team with business development and sales efforts. You will stay informed on leading industry trends and Oracle features to provide the best solutions for your clients' needs.

You will lead technology-driven transformations for Japanese financial institutions across Southeast Asia, focusing on process design, data management, and system implementation. Your role involves addressing complex management challenges through digital expertise, supporting executives like CIOs and CDOs, and driving end-to-end governance and optimization. You will collaborate with diverse internal teams to deliver holistic solutions, from strategic planning to execution, while managing mixed teams of local and Japanese staff. This position requires a strategic mindset to propose innovative solutions that create tangible value for clients. As a Manager, you will demonstrate leadership by mentoring high-performing teams, securing new business through proposal activities, and fostering a culture of collaboration and inclusion. You will be responsible for defining architecture concepts for legacy modernization and cloud journeys, as well as overseeing ServiceNow implementations to enhance employee experiences. Your ability to influence stakeholders and drive high-quality results will be essential in advancing the firm's mission of making a positive impact on client businesses.

You will lead HR transformation projects for large Japanese companies operating in Southeast Asia, focusing on modernizing HR systems and organizational structures. Your role involves managing mixed teams of local and Japanese staff to deliver complex consulting engagements. You will drive the adoption of cloud-based talent management systems and support regional optimization efforts, ensuring that HR strategies align with business growth and digital innovation. This position requires a strategic mindset to navigate diverse cultural and legal landscapes while implementing advanced HR technologies. As a Manager, you will be responsible for the end-to-end delivery of HR system implementations, including requirements gathering, business process design, and change management. You will leverage your expertise in SAP SuccessFactors and Workday to drive efficiency and modernize HR operations. Additionally, you will support business development by identifying new opportunities and contributing to proposal activities, helping to secure high-value projects for the firm. You will work closely with internal stakeholders and other service divisions to provide comprehensive solutions that address both HR and business challenges. This role offers the chance to collaborate with a global network of professionals and develop a well-rounded consulting career while making a tangible impact on clients' organizational effectiveness.

This role is part of the SAP team within Deloitte Southeast Asia, focusing on delivering comprehensive SAP solutions. As a leader, you will drive regional business growth by managing the end-to-end lifecycle of SAP projects, from functional and technical design to business transformation. You will guide client teams through complex implementation cycles, ensuring successful delivery of target state solutions while fostering strong stakeholder relationships. You will be responsible for analyzing client requirements through workshops and interviews, designing tailored SAP solutions, and configuring systems to meet specific business needs. Your expertise will help clients adopt leading practices and standardize their processes. Additionally, you will lead the consultant and client teams through critical phases such as testing, migration, and cutover, while supporting change management through training and user adoption.